Incredible view. Comfortable room. Service was a bit spotty. Concierge was only helpful to book dinner at hotel or sister hotel, and hotel packaged tours with huge markup on transportation. Food is good nothing special except the price.

Best hotel, best view, best service

This review is actually for Katikies Santorini in Oia where we were switched to by the Katikies group because of some unfinished renovations at the Chromata hotel. Because of the change our room was upgraded to Superior accommodation free of charge! Our stay was between May 3-10 to celebrate our 40th wedding anniversary and all I can say is that the experience was amazing! The hotel was immaculate. We had our own private terrace with easy chairs and umbrella. Our room and the hotel itself was very clean and the staff totally attentive to our needs. The views from our room were breathtaking and we ate the varied and delicious 5-star quality breakfast on the terrace overlooking the sea and islands. The hotel added so many nice touches to our stay. On arrival we found a bottle of wine and treats in our room. It was Greek Orthodox Easter so we also received an Easter basket with goodies. The hotel is situated at the start of the pedestrian-only road where the shops and excellent restaurants are located so everything was within walking distance. Despite being in the town center the hotel was very quiet (there were many tourists and cruise ship visitors but apparently not as many as in the peak summer season). During our stay we visited Fira (a 20 min, 4 EUR return trip) which has a great museum; took a sunset boat trip around the island and made the must-do 10 km hike along the coast between Oia and Fira. The sunsets were spectacular. Our best vacation experience!

This property is absolutely stunning. Perfectly located in town with easy access to cars for excursions, restaurants, shopping, etc. Sofia was wonderful and incredibly accommodating for our 4 nights stay. From the moment we arrived, the staff greeted us with warmth and great details about the property. Highly recommend!

Very nice spot on Santorini，definitely worth it

Chromata is the TOP boutique hotel on the island. Incredible facility, cliffside pool overlooking cruise ship bay, outstanding staff, concierge services and dining options. Worth the investment. Great location and fast airport transport. Highly recommend!

The Katiklies is a classic Santorini hotel, nestled into the cliffs with a panoramic view of the bay. The staff were brilliant and we had an amazing time.

A beautiful oasis of calm in a sea of people. Imerovigli is an amazing area to stay in Santorini, and the Katikies Chromata is absolutely perfect. The view is take your breath away, the rooms perfect, the staff very helpful, the restaurant spectacular. We left early mornings to explore and discover Santorini in peace and cool, returning to the hotel for the heat of the day to relax and enjoy the hotel’s gorgeous amenities. The place is as close to perfection as you can get.

Beautiful space, great location, and AMAZING service

We booked this hotel while frantically dealing w a terrible hotel in Santorini. While it was more than double in price, it was all well worth it to experience the beauty that the island has to offer. Our room was perfect and the views of the caldera breathtaking. Our concierge Mary helped us plan our days and booked lunches and transfer to other parts of the island—she and the entire staff made our stay wonderful!

This is a special luxury property with a great staff, amazing breakfast and of course great views. The village of Imerovigli is one of the highest points along the rim of the crater and offers great sunset views from the northern edge of the village (a five minute walk from the hotel). It is centrally located and doesn't suffer from the hordes of sunset crowds of Oia and cruise ship crowds in Fira (a 20 minute walk). Most rooms are in caves, which sounds dreary but their large size, the architecture's soft forms, white walls and flooring and very thoughtful lighting create a welcoming feel and the quiet gave me the best sleep of any hotel on our trip. Many of the rooms (including ours) don't have private terraces so guests and staff pass by, just like in a hillside village, but people are focused on the steps and not you. If you really want privacy on your terrace check with the hotel. The hotel's Chroma restaurant is quiet, romantic and serves great food. Our server studied wines and provided a mini-lesson in the different wines of Santorini (worth trying many!)

very special view and staff is very helpful,

We had a few gripes on or after arrival. No late night room service, the cold water not being cool enough for a face-wash, housekeeping overlapping with room service in a way that was a bit of a mystery. And perhaps the most stridently ridiculous: blaming the concierge for sending us to a (wonderful) restaurant because the path included a cobbled segment that made walking difficult in D&G heels. All of these complaints were unjustified. All my/our fault, caused perhaps by the shock of actually trying to relax for the first time in a Covid-stewed year. Undeterred, the manager, concierge and head of housekeeping responded magnificently. The bathroom water was always cool but not chilled as there is no underground water supply on Santorini. Would I like lots of ice? No less than 3 housekeepers attended our room (Room 24, private pool, highly recommended for private, villa-like feel) many times per day until we could barely step out of our swimming costumes before they were folded away. The lack of late night room service our first night was more than compensated by the manager offering us a complimentary dinner at the Chromata restaurant. Including cocktails and wine. Very classy, no fuss. The Chromata is the hotel you see on a lot of instagrams of Santorini. Tourists queue for selfies on the vertiginous white steps backed with an azure vista of the Caldera. I won’t forget that view but nor will I forget the absolute excellence of the management and staff here.

We had a few gripes on or after arrival. No late night room service, the cold water not being cool enough for a face-wash, housekeeping overlapping with room service in a way that was a bit of a mystery. And perhaps the most stridently ridiculous: blaming the concierge for sending us to a (wonderful) restaurant because the path included a cobbled segment that made walking difficult in D&G heels. All of these complaints were unjustified. All my/our fault, caused perhaps by the shock of actually trying to relax for the first time in a Covid-stewed year. Undeterred, the manager, concierge and head of housekeeping responded magnificently. The bathroom water was always cool but not chilled as there is no underground water supply on Santorini. Would I like lots of ice? No less than 3 housekeepers attended our room (Room 24, private pool, highly recommended for private, villa-like feel) many times per day until we could barely step out of our swimming costumes before they were folded away.The lack of late night room service our first night was more than compensated by the manager offering us a complimentary dinner at the Chromata restaurant. Including cocktails and wine. Very classy, no fuss.The Chromata is the hotel you see on a lot of instagrams of Santorini. Tourists queue for selfies on the vertiginous white steps backed with an azure vista of the Caldera. I won’t forget that view but nor will I forget the absolute excellence of the management and staff here.

Amazing in every aspect. 5 stars all the way! The customer service and staff were exceptional and made the stay so memorable. We will be back!

Amazing in every aspect. 5 stars all the way! The customer service and staff were exceptional and made the stay so memorable. We will be back!

Amazing stay!

The staff here are so nice and friendly. The restaurant has delicious food. The only negative is that we had a hot tub in our room and it didn't really work....it didn't get very hot and blew our electric fuse everytime we used it. I'd definitely stay here again just get a room with out a hot tub.

The staff here are so nice and friendly. The restaurant has delicious food. The only negative is that we had a hot tub in our room and it didnt really work....it didnt get very hot and blew our electric fuse everytime we used it. Id definitely stay here again just get a room with out a hot tub.

Excellent property, beautiful views, easy access to local market, restaurants. Extremely friendly and helpful staff on the property. Rooms service staff did a very good job day in and day out. Front desk staff very entertaining. Good amenities. Toiletries by Bvlgari- My favourite kind.

Excellent property, beautiful views, easy access to local market, restaurants.Extremely friendly and helpful staff on the property. Rooms service staff did a very good job day in and day out. Front desk staff very entertaining. Good amenities. Toiletries by Bvlgari- My favourite kind.

The hotel has a excellent staff, location is great to see all areas of Santorini, the rooms were clean, and spacious, the restaurant and breakfast were outstanding. Excellent hotel, excellent stay.

The rooms are very spacious, staff is very helpful and friendly, and they make you feel very welcomed here. They go above and beyond to meet your expectations.

Amazing. Great service.

Amazing. Great service.

Hotel has very poor limited facilities, rooms are not comfortable (caves...) and there is no privacy at all unless you close your only window and avoid using your ‘balcony’. LOT of stairs to climb back & forward (no lifts), only very nice and unique view + view and more view. Sorry but no need to stay their for the view- just step in as many other tourists do - take your pictures, disturb the guests and move on to the next attraction

Hotel has very poor limited facilities, rooms are not comfortable (caves...) and there is no privacy at all unless you close your only window and avoid using your ‘balcony’. LOT of stairs to climb back & forward (no lifts), only very nice and unique view + view and more view. Sorry but no need to stay their for the view- just step in as many other tourists do - take your pictures, disturb the guests and move on to the next attraction

Amazing staff, bery accommodating and those views!!!! They are breathtakingly beautiful!

Rough check in that seemed to be a theme. Rooms are all very different and it caused a bit of consternation. The place is very clean, the views are large and strong. Be ready for steps and more steps. Not an issue for us but could be for some. Staff was super great. Helpful and friendly. Worked hard to please and shared good conversation with many. A bit out of town which made it a bit quite. We enjoyed that. Food at the hotel was of high quality. We enjoyed the sushi bar more than once. They only served high quality fish so the menu changed with availability. I view that positively. Small pool but lounge chairs set up in three locations at the hotel. Overall nice place.

Rough check in that seemed to be a theme. Rooms are all very different and it caused a bit of consternation. The place is very clean, the views are large and strong. Be ready for steps and more steps. Not an issue for us but could be for some. Staff was super great. Helpful and friendly. Worked hard to please and shared good conversation with many. A bit out of town which made it a bit quite. We enjoyed that. Food at the hotel was of high quality. We enjoyed the sushi bar more than once. They only served high quality fish so the menu changed with availability. I view that positively. Small pool but lounge chairs set up in three locations at the hotel. Overall nice place.

Customer service was excellent, Friendly staff. Amenities

The location and the view is your main goal of staying at this property. All the staff is very courtois and helpful. Breakfast by the infinity pool or at your terrace is just the cherry on the cake.