Very friendly staff, with a clean room & great view! Easy check in and out. Would recommend *****

Love staying hear

AS above

Beautiful Victorian hotel. Not modern inside so won’t be to all tastes but we liked it for its historical feel. It’s stunning and we will stay again Carpark was good and we weee allowed to keep the car there after checking out for the day

We had a delightful stay with lovely sea views, a short walk to the beach, restaurants and shops and friendly, helpful staff.

Friendly staff!

It was a grade 2 listed building which added to the lustre of the building, (due to this there is no lift, so be prepared to use the heavily carpeted stairs). Only breakfast available, this is a first class breakfast.

Returning visitor. Always love staying here however there have been some changes. Breakfast arrangements changed with no menu or table service. Croissants shop bought en masse and from a multi bag, bread basic not great choice. Large bed which was lovely but duvet too small for the bed and no extra one in the room. Thankfully it wasn’t cold. Staff friendly as usual. Pleasant stay just not the same

Shower in bedroom very hard to use

Hotel is looking very tired from outside, and inside as our doors to the balcony open was very hard to open and shut.

Purbeck hotel was a last minute decision and one I was very happy to have made. I stayed in the lodge, great sized rooms. Staff were lovely and helpful, made me feel at home. Location was great for the town and the Swanage railway, the reason why I was in town. I did not have breakfast as was out early so cannot comment on that side. If I was looking for a negative point then my tv didn’t work (I wasn’t in the room much anyway) and the shower/bath could be better (showerhead needs improvement for sure) and I’m not sure who uses baths these days - a walk in shower on the the next renovation please. Car parking great too, although I missed the entrance first time round..

A great place to stay in swanage. The staff were lovely, and the location was perfect. Would highly recommend if looking for a place to stay in the area.

Had a fab stay loved the old building with such a long interesting history the new owners have introduce a atmosphere to the property which I loved

Just one night away to do a bit of walking on coast path. Ideal situation and very helpful and accommodating staff, nothing seemed to be any bother. We stayed in the lodge which are good sized rooms.

Nice place, exactly what you'd expect from an older building in a high street. The room was ready, check-in was so easy it was done and I knew where the room was and where to find breakfast in less than two minutes. I even knew when the bar closed. Why can't all hotels be like this? The room was warm and comfortable with plenty of tea and coffee stuff. Easy car parking, and do hang around to watch the squirrels in the trees in the gardens. Breakfast was excellent. A good stay - I'd stay there again. Recommended

Superb service. Lovely quiet room. Excellent breakfast and even left me a nice packed lunch for my journey home.

Lovely stay and all staff were so helpful

Only stayed overnight but would go back.

Really clean spacious room in great surroundings .

Comfortable, spacious and above all, clean hotel room with lots of furniture for storage. We enjoyed our stay with you immensely and found the staff approachable and friendly when we stayed this week for an out of season active long weekend.

The hotel is beautifully situated with well kept grounds in the centre of the town. We had a warm welcome. I can thoroughly recommend this hotel.

The hotel is a great character building in a great position in Swanage my wife and I had a lovely stay for three nights over the New Year with a very comfortable and warm room. the breakfast was a very filling and well cooked. All the staff are extremely friendly and helpful and made our stay a delightful experience. We have stayed at this hotel a few times in the past few years and it always meets our requirements and expectations.

Even though it was situated in the middle of Swanage, and therefore handy to walk to restaurants and explore the the town, it was quiet. Stayed in the annex where the room was large and very comfortable

Decent hotel. Accommodating staff. Good breakfast

Very close to town centre, railway station and beach. Staff were very helpful and friendly. The grounds were very nice and well kept. The rooms was clean and comfortable. Excellent car parking available. Not very enthusiastic about the continental breakfast on my second morning, but I guess thats just a personal thing.

Great location, excellent breakfast. Staff very friendly. Areas of consideration. Would be good if the hotel provided food in the evening. We could have done with a couple of glasses in our room, and a box of tissues. However the overall experience exceeded expectations! would definitely return

Property on the whole was good. There were so many choices for breakfast- it all looked delicious We both had the full English breakfast - it looked realy delicious - unfortunately when we received it , it was stone cold. Very disappointing.

Great location but took some finding due to the main entrance to the car park having been dug up. Building needs some TLC and bathroom needs upgrading. Breakfast was a lukewarm selection, and the juices tasted of fizzy water having been added, not very appealing. The tub of Special K was just a tub of dust and crushed cereal. Needs more attention and it could be a lovely venue.

Near to the pier and beach. Staff at hotel very .

I want this to be balanced and not moany, so let’s start with the positives: - hotel in a great central location and very convenient for both the town and the station - staff were pleasant and helpful, apart from the below - rooms are borderline dated, but ok. Shower great! - breakfast was good Now not so good On arrival I was told that breakfast was not included and would be £15 per adult and £10 per child which surprised me a bit as I could remember a picture of breakfast on the bookings and this influenced my decision as the room wasn’t cheap When I checked this, the booking clearly said breakfast was included so I went back to reception in the morning - to be told that breakfast was never included, but the receptionist conceded that we could go for breakfast and they’d look into it - despite me showing the email confirmation. In the restaurant I had the same challenge from a member of staff quite loudly in front of everyone else. Then again by the owner, again in front of everyone and said I understand you have a problem, to which I said not really, only to be told that everyone pays for breakfast and the manager would want to see me before we left … somewhat humiliating. The receptionist checked in with the manager and before breakfast came over and quietly apologised …. As breakfast was indeed included. The staff were the same very nice people after. No apology so far from the owner Soured the experience somewhat, not enough space as I’d like to offer advice

Lovely friendly staff, good, clean room. Very unique Hotel.

Superb