Hallways were poorly lit. Ants in our room.

Ants and flea like bugs in the room. Microwave in the room smelled like the last thing cooked in it. Multiple cigarette burn holes in the bedspread. Continental breakfast consisted of a pot of water and a pot of cold, old coffee. Pool closed, tarped over, no mention of that during the booking.

According to their listing on Expedia they have an outdoor pool. We were told that they have closed the pool down due to maintenance issues and are not planning on opening it again. That was the attraction for us. No ice machine on property. They were working on getting another one but it would be some time before it came in. There was no staff to check us in, I talked to a man over a TV screen and was issued my key and receipt very impersonal. While watching TV in the room the cable went out at 9:30 pm and never came back on. When I called the "operator" the phone rang but no one ever answered and

Personally I didn't like talking to a kiosk for check-in. The room smelt dirty. Most of the hallway lights were out.

First experience with a self check-out/ check-in kiosk with no actual staff member. I did not care for this. Room was dirty, bed was a full and not a queen as described, no microwave as described, towels were barely big enough for a small child. 60 plus percent of motel under construction.

Overall not the cleanest. There was cigarette burn holes in the sheets, our room had no side tables or furniture. Just two chairs and the fridge and microwave on the floor. There was no toiletries or soap and when we asked for some via the kiosk concierge, they said some would be up to our room shortly but no one ever came. Our towels were in a trash bag outside our door upon arrival. The hallways had no lights on so at night it was pitch dark. The rooms were labeled with masking tape on the door frames with the numbers written on in sharpie. As we went to leave we noticed large bugs crawling on the floor in our room and the hallway. Would not recommend.

Terrible hotel full of ants and bugs. They infested my bag and manager refused to move me rooms. They brought me ant spray and said that in the entire hotel, only 12 rooms were working because no maintenance workers. Awful disgusting hotel There is no check in person and you use this video machine. There are signs that say push 0 for help and someone is always at the hotel. I called probably 8 times for 3 days and never once did anyone answer. Hotel is a total mess. Avoid!!!

Check in was interesting. Room was very clean. Had ants in room. No hand soap, asked and a lady brought us some.

Property old but clean

No shampoo or conditioner, no hair dryer, no Kleenex, no microwave, no coffee maker. One electrical outlet box hanging out of the wall. Bedspread covered with cigarette burns. No human at front desk.

Check in was done virtually. In fact I didn’t see a live employee the whole time I was there. Most of the lights were not working in the second floor hallway, so it was very dark. The hallway also stunk of weed. Our bed linens were stained and had burn holes in them. There’s nothing to do in Junctuon City, so we thought we’d do some laundry, but all of the laundry machines were out of order. The pool was out of order as well. Looking at other reviews, I’ll probably get a response to this review saying that they take my concerns seriously and will work to improve. Unfortunately, it’s obvious that these have been problems for quite a long time and nothing has been done.

No staff at all. Only a television check in with a person who speaks English as a second language. He was difficult to understand!

My sheets had holes in them and half the hallway was dark. It didn’t even room numbers you could read because it was so dark.

People in the next room were smoking illicit drugs and partying. I woke up this morning with a headache. My room was dirty. Still had food crumbs and dirt on the floor and food crumbs on the table from whomever was there before me. the toilet line sprayed every time i sat on the toilet, so i had to leave a towel down to keep the leakage in check. There were NO breakfast offerings at all, even though there was supposed to be. It was not a good sampling of a Motel 6 stay for sure.

I liked the closeness to work I didnt like the noise all night long the dirty gross bed linen that needed changed talked to front desk kiosh and said he would take care of it it never happened until the next night i came in and found housekeeper myself

Two thumbs up

It was a bit different not having a front desk clerk, with the virtual check in. My major complaint was no fresh coffee at 6 am, if there is someone on premises and they have 1 major job at least make coffee for travelers

I stayed there many Many times never had a problem tell jan 39 saying that the last time I was there which couple ago I broke a TV $150 to deposit... I didn't have a hundred fifty dollars deposit for me to stay so they turned me told me they couldn't refund the room i alteady paid for they Told me to Call Expedia so I reached out to them. And they called it motel And they refused to refund it.... I am a professional in the community. There is no way would have broke a tv and if some reason i had i would have been acountable...They can show me non prove videos anything I think that housekeeping I'm myself or that the people that sneak in there at night You didn't know sta0

Stayed here for 2 nights and never saw a single employee. Not exaggerating. Not one time did I see an employee. Even the "front desk clerk" is not an actual person; its a kiosk that connects you to someone overseas. Blankets have cigarette burns. Tv remote batteries are held in by tape. Light switches are BLACK (as in so dirty they are black). Room numbers are handwritten on the walls beside the door. Nowhere in the hotel smells clean. Again, no exaggeration. The room smelled like it had been vacant for a long time. The hallways smell like cigarettes and body odor and the lobby somehow smells like a combination of both. Everything is outdated and worn down except for the flat screen tv in the room...which didnt even get the weather channel. Money should've been invested in repairing and updating the building, instead of paying for that kiosk. If they're aren't going to do that then they should tear the hotel down our sell it to someone that will actually care for the property. The only plus was the fact that the hotel was so empty that it was quiet both day and night.

The worst story anywhere in my,74 years on the planet. Far below the meager standards of Motel 6 Never will stay in another

H

Strangest motel I've stayed. No vehicles in parking area. No on site receptionist. Checked in on computer terminal that had live person on screen. Felt like no one in motel. Room was freshly painted, clean. TV was not hooked up. Plugged in and attached cable. Poor reception. Slept well and no vehicles when I left in am. Felt unsafe?? No hot coffee or snacks. Weird.

Kiosk check in. no one else on property including other guests, front door open to anyone, stairs and elevator very dirty, security lock on assigned room broken, WIFI for only 5 minutes every hour, cold morning coffee, sign saying staff available 24 hours by dialing "0", no answer to repeated calls (next am kiosk staff admitted phones not working), no room cleaning despite 2 days stay, cockroaches, room numbered by pieces of masking tape on doors

I think they should be shampoo in the room more towels service

The cleaning staff that was on site friday and saturday night were awesome. I had a pet so the lady went and found me some old towels to clean up the snow tracked in and to wipe off my dog. They also had the place spotless!! They were perfect! What i didnt like is there was not a front desk person available in person. The kiosk screen used to get checked in wasnt bad but because there was no one there at thw front desk, the hotel had people walking in off the street that didnt have rooms booked there. 2 sleeping in the stairwell. Begging money from people. Approaching us inside and outside. The cleaning lady was trying to get them to leave but thwy kept coming back. At 2am she was trying to get one to leave and he was screaming at her. I walked out of my room to make sure of her safety. This should not be her problem to deal with. Im sure she doesnt get paid to run transients out of the hotel. The supervision and lack of front desk staff will make me not stay there again. Good idea with the try on the kiosk, but NO! Doesnt work. You need to give the cleaning staff a bonus for the crap she had to deal with and you need to have a live person at the front desk. Thats how hotels work.

Price and availability were the only pluses. Had to use a kiosk to check in and it took a long time. The room was more like a prison cell than a motel. No carpet, window screens torn, no cups to be found anywhere, no ice machine, no vending machines, no coffee available, burn holes in the covers, and the place stunk. I’ll never be back.

There was no front service workers. Only a digital kiosk that had a live person checking you in. The jotel halls were a bit dirty and room was fine.

As did not Book more than 3-4 days ahead; got caught with a BOOKED FULL NIGHT with NO WARNing, due a Football game. Required move to another Hotel; where stays following weeks.

Several things did NOT work, requiring switch of Room shortly aft’ check-in, their attempts to fix several things being unsuccessful. Fire Alarm beeps with Failing Battery in 2Nd Room, also after attempts, NOT just a failing a battery. Such needing replacement parts taking many days to receive.

Easy CHECK-IN & checkout... I was just given a room, not the one i booked. Luckily i had family next door.. Its cool for a couple of days

Good

First thing we didn’t appreciate was the virtual check-in process. You check in on a video screen. That’s all well and good but if you need to talk to someone on-site you’re out of luck. We needed an extra towel and wanted to know is there were any hair dryers but could never get anyone to answer the phone. Other than that the beds were fine but the cover had lots of burn holes. No amenities like shampoo😕 and the bathroom fan could wake the next room. The price might be good but expectations should be low.