They charged me for parking, told us happy hour was free and was billed for , also booked a room with a balcony and did not get a room with a balcony.

great hotel. The rooms are clean and great service from the front desk

The hotel was full and the team helped out to accommodate our group who didn’t book together (parents and a team who school booked). Can’t say enough about the staff. They were amazing at every shift.

Excellent front desk service!

Great

Great stay.

Great location in the center of Huntsville.

Great

Pool surface is too slick. Loved everything else.

Great

No hot water and fridge and microwave did not work

The staff at the front desk was excellent! The breakfast was also great! The hotel was easy to get to and close to the venue that I came to visit!

Clean, Friendly staff during checking and cozy , comfortable rooms!!!!

The staff was very helpful and made the stay more pleasurable. Great Check in and out experience

Excellent amenities for the price and location!

Amenities

Really nice for an Embassy Suites

N/A

Everything you would expect from this brand. Large, clean room; good breakfast and happy hour.

They was great had a great time we needed a little vacation away from home and this made it worth the trip my son had surgery our 2nd day there and they was very helpful and grabbed a wheelchair and helped me get him to the room

We enjoyed the stay here they was very polite and nice

The Gentleman at the front desk was so helpful and personable as well as every single staff member that I encountered.

**Hotel Review** We chose this hotel for its convenient location near the convention center, and it didn't disappoint. The hotel has a handy walking bridge on the 2nd floor that connects directly to the convention center, making it easy to get back and forth. The breakfast was good, although the hours were a bit rigid. Unfortunately, about 30 minutes before it ended, multiple food items were already out and not being replenished, which was disappointing. One of the highlights of our stay was the beautiful walking area right off the back of the hotel. There’s a fantastic network of pods and canals filled with koi fish and ducks, making it a serene place to stroll. The room itself was clean and spacious, with a nice seating area that was a lifesaver with kids, providing us with extra space. However, we were a bit disappointed that housekeeping never checked in during our three-night stay. The front desk staff were friendly, but we had a concerning experience upon check-in. We were told that we had received the last clean room and that another guest who had also prepaid would have to "walk" since they arrived later. The staff referred to this as "last one standing" and said it was approved by the manager. It didn’t sit well with us, knowing that had we arrived any later, our prepaid room might not have been available. Overall, the location and amenities were great, but there were some areas for improvement in terms of service and management practices.

We loved our family stay here. Suite was comfortable, roomy and aesthetically pleasing. All facilities you need with fridge, microwave, sink. Beds were comfy. Pool was very nice. Walkable to some good resturants

I definitely did not like the parking. For $16/day, I should have been able to park in a covered garage & not have to walk thru an unattended parking lot to enter the hotel. Other than the parking, the hotel is very nice.

Nice clean hotel. Staff was very nice

Cleanliness.

Had a great time and the staff was excellent

Everything was nice.

Clean, convenient, staff was friendly and competent, breakfast was nice… perfectly content. Will stay agin if in the area.

Great stay. Great bar and restaurant. Great city. But I had to pay for parking and it was outside, not valeted and I parked it pretty far away. That’s a new one on me. You at least get to park in a garage if you are paying 16 nightly.

Everything was perfect!