Been there many times, shame the ‘ shaken bar ‘ wasn’t open but I understand why.

Needs money spent on it to bring it back to its former glory

When I was looking for a place to stay. I was looking somewhere close to places I wanted to be near. From the photos of thr balisandy it seemed nice and inviting. Thr photos of thr room don’t show much, but again seemed on picture on thr internet only. However this was way far from the actual truth. From thr outside (which is not shown in pictures. Was very old and dated. I thought that made it might look better when I get to the other side, but no. The pool was dirty, unclean and nothing like the pictures (which I found were years old) only thr bottom floors were available as the top floors were no able to be used as they were unsafe and under repair (or so I was told) when I went to my room, it was far from desirable, it was smelly, if fact it smelt like mould. Thr fridge was no working and the and nor was the security safe. The front door, could be easily kicked in, if someone so desired. I thought my room was back, but my brother and sister in laws room was twice the smell as my room. That we decided to not stay and leave for something else. I was say I was less then impressed would be an understatement. I didn’t even argue for my money back as I knew it would be to no privail. I am in no way stuck up, I have been in war worn countries with better accommodations then this, been a ex-army veteran of 25 years I have seen my fair share of ruin down places, but this was worse this then this. I wasn’t willing to risk my health and thr health of my family so we left.

Excellent location as it is a few mins 6-10mins away from the beach with a stretch of restaurant and markets along the way. The hotel has very spacious rooms and a cosy veranda overlooking the central pool. Breakfast is decent but may still be improved by adding main course options. The staff are friendly and accommodating. Definitely value for money as the price is definitely friendly without sacrificing comfort and convenience

Its close to everything and staff are really nice. If your looking for a bed and a pool, its good. Dont expect too much.

Had a great relaxing stay again, food is excellent, Staff Always Happy to help, comfy beds great location, live the gardens and surrounds. We will be back

Good breakfast, room could do with a duster once or twice a week

Hotel has great pool, it is also quiet considering Kuta being noisy as hell. But the rooms are a bit aged, the bathrooms are dirty and have moisture even in deluxe rooms

Bed bugs! The pool area is nice and so is the staff. But they have bed bugs and the bedding is disgusting. Moldy pillows, stained sheets, just gross. For the price, there are far better places. Its too bad, because it would be a good place if it were clean. I checked out early and the manager gave a partial refund.

Bed bugs! The pool area is nice and so is the staff. But they have bed bugs and the bedding is disgusting. Moldy pillows, stained sheets, just gross. For the price, there are far better places. Its too bad, because it would be a good place if it were clean. I checked out early and the manager gave a partial refund.

Me gustó todo , la ubicación , la comodidad del hotel, la limpieza maginifico y sobre todo las buenas energías del hotel en general hace que uno pueda descansar mejor .

Rooms seems to be good in photos, no cleanliness in hotel rooms, showers not working properly, bathrooms are very dirty, staff are non co-operative, no proper plug points in room, bathroom fittings to be changed, bathtub is of no use.... u can't actually use it as bathtub, the property needs a renovation, I will advice not to stay in this hotel till things are not rectified...... Worst service by staff, they don't listen to the problems of customer..... Staff is less bothered about the customer needs......

Comfortable hotel

Nice place and the staff was very helpful . The breakfast buffet a bit disappointing .

The bathroom looked old, dirty and it had a weird smell. Towels looked dirty and the bed was not comfortable

The location, pool was fabulous, staff friendly and helpful.

The staff were great. The pool nice. But the hotel is in serious need of an upgrade. Our first room Didn’t lock. Another room Had an air conditioner that broke. Beds hard. Pillows lumpy. Old and outdated

The staff were great. The pool nice. But the hotel is in serious need of an upgrade. Our first roomDidn’t lock. Another room Had an air conditioner that broke. Beds hard. Pillows lumpy. Old and outdated

Toilet is dirty smell bad not comfortable at all

Jusk ok for the price but really dated and need furbishing.Stayed for 3 nights (Room 218 and 220). Booked family room (tripple) through booking.com and was confirmed but on arrival I was told that the family room is not available. Bad points :Stains on stairs , bed sheets and stinky bathroom.Floor is sticky and no floor mat provided. The rooms comes with basic breakfast but nothing to die for and can give it a miss. Dont expect tours and transport arrangement .Pricy too when compared to other vendors.Entrance to hotel is a small dark alley , no lighting and can be scarry. Good points :Reception staffs were helpful and efficient for check in and check out. Pool and garden ambiance is good .Just 5 minutes walk to Kuta Beach. Massage by the pool available on request from 10am to 6pm Cafe is by the pool (but limited menu)

Pretty good but breakfast not great

The pictures make this place look great but the reality is far different. Cool if you are keen to sleep in dirty bedsheets covered in others bodily filth, no towels, filthy room, bathroom full of hair and mould, mattress was like concrete blocks, no facilities, air conditioner not working, staff extremely rude and dismissive. The pool is OK, access on floors other than ground is terrible. There were dirty dishes left on the floor in the hallways that were not from that evening, they were piled high. Booked 3 rooms and problems were the same across all 3.

Hotel staff were the plus to this experience, all very polite and attentive. The cleanliness of the room was disappointing due to the stains on the sheets and the mold in the bathroom. The lighting was also very poor which was a big thing for my husband as his eyesight is challenged. The pool (although we didn’t use it) looked amazing and was used by many guests. The breakfast was perfect!

Hotel staff were the plus to this experience, all very polite and attentive.The cleanliness of the room was disappointing due to the stains on the sheets and the mold in the bathroom. The lighting was also very poor which was a big thing for my husband as his eyesight is challenged.The pool (although we didn’t use it) looked amazing and was used by many guests. The breakfast was perfect!

Hotel staff were the plus to this experience, all very polite and attentive.The cleanliness of the room was disappointing due to the stains on the sheets and the mold in the bathroom. The lighting was also very poor which was a big thing for my husband as his eyesight is challenged.The pool (although we didn’t use it) looked amazing and was used by many guests. The breakfast was perfect!

The staff and surrounding gardens are very nice. The pool was enjoyable but the lounge chairs need to be updated. The cleaning staff need to be taught to how to clean properly. The bathrooms need a good scrub and properly disinfected before every new visitor. The breakfast included was very good.and the dinning room was clean and staff friendly. .

I would like to say we have stayed at Bali Sandy four times in the last five years and have always been happy with the resort in all aspects. This time we were taken to our booked and paid for “Classic Delux” room on the ground floor. I questioned the staff member re the room due to its poor condition and he said that’s definitely what you are getting and it’s “Classic Delux”. I know that’s incorrect as I am aware of the rooms in the hotel that are this standard as they have been renovated over the past couple of years and that’s what we always pay extra for. I asked him to please move us to the renovated rooms we usually get but he just shrugged his shoulders. The bathroom was a filthy disgrace with a bath/shower so bad I would not use it with out wearing flip flops. Shower curtain was covered in black mould as were the tiles, toilet filthy, water splashed on my feet through leaking drain when the sink was used and taps were all rusted and loose. Day two the sewerage smell permeated the room so they left a can of air freshener. Night two we both woke at midnight to what sounded like a monster trying to rip the ceiling down. I am assuming an infestation of rats. After that we found alternate accomodation for the remaining eight nights and moved from the hotel. When I checked out the man at the front desk just looked at me when I said we were moving due to the bad condition of our room. He then said no refund for next 8 nights as we had paid online.

I would like to say we have stayed at Bali Sandy four times in the last five years and have always been happy with the resort in all aspects.This time we were taken to our booked and paid for “Classic Delux” room on the ground floor. I questioned the staff member re the room due to its poor condition and he said that’s definitely what you are getting and it’s “Classic Delux”. I know that’s incorrect as I am aware of the rooms in the hotel that are this standard as they have been renovated over the past couple of years and that’s what we always pay extra for. I asked him to please move us to the renovated rooms we usually get but he just shrugged his shoulders. The bathroom was a filthy disgrace with a bath/shower so bad I would not use it with out wearing flip flops. Shower curtain was covered in black mould as were the tiles, toilet filthy, water splashed on my feet through leaking drain when the sink was used and taps were all rusted and loose.Day two the sewerage smell permeated the room so they left a can of air freshener. Night two we both woke at midnight to what sounded like a monster trying to rip the ceiling down. I am assuming an infestation of rats. After that we found alternate accomodation for the remaining eight nights and moved from the hotel.When I checked out the man at the front desk just looked at me when I said we were moving due to the bad condition of our room. He then said no refund for next 8 nights as we had paid online.

Bad points - Stairs only. No elevator for luggage. Difficult to get clean towels for room and pool. Dirty bathroom I bought bleach and cleaned it myself. No fridge in room. Staff had very limited English making communication difficult. On check out stated that final bill HAD to be paid in cash as no card facilities. Wifi was often not working for hours at a time. Good points- Staff friendly. Breakfast decent. 2 large bottles of water to room each day. Air conditioner worked well. Nice view. Nice pool. Nice balcony. Close to shopping and markets. Meals cheap and tasty. Massage service reasonable price and convenient.

My boyfriend and I had a lovely time staying at Balisandy. The staff was very friendly and the location was perfect. The breakfast included with our room was fantastic. We also enjoyed our time by the pool! The only downside was there were ants crawling on one wall in the room and in the bathroom, but they left us alone and didnt bite or anything. For two nights we spent around $46 and it was well worth it.

There is a musky smell inside the room.

Always a great stay, welcoming staff, great breakfast & great location