One of the worst experiences we have had at a “5 star” hotel. We got married here 10 years ago and were excited to reminisce on our grand day. But the hotel has changed a lot since. It was not very clean. Most of the hotel staff were not helpful or pleasant to work with. The bedding was dirty when we first got to our room. We asked for housekeeping to come and change it but instead the guy handed over the sheets to my wife at the door expecting her to change them herself. We called again and someone else came and changed the sheets for us. Then later on the door handle came off. We called to get some one to repair it. Later the next morning my wife was coming to breakfast with my kid when the handle came off again and she got stuck inside the room. It took a bit for someone to come and when they did they were laughing about the situation. The marble floor was damaged when they opened it. Breakfast was underwhelming from other properties. The staff did not get 4 out of the 6 (ghee, 2x dosa, 2x parathas, uttapam) items we asked for and even the manager didn’t get us anything when we asked him. This was a poor service and managing team at the hotel. And very poor maintenance and upkeep. It should not be a 5 star hotel and I definitely would not recommend it.

Particularly pleased with the cab driver Rahul Garg who was excellent in his service to our trip from Udaipur to Mount Abu and return and later local tour in Udaipur. Rahul kept the car clean, drove safely and was very courteous. He planned our travel very well. Highly recommend his services to new guests.

Property is really good, good food and services at Rasturant but front desk services were poor.

Great Rooms & Service !!!

Beautiful location, lovely grounds, wonderful staff, excellent service as you would expect from an international hotel, unfortunately too much maintenance been carried out and spa area needs renovation

The hotel was good. The room was nice. The bathroom had an odor in it. Restaurant and the staff were very pleasant. Food was good.

Place is really good !! Staff is very nice and very friendly They all are very helpful and we truly enjoyed our stay We will come back for sure !! Thanks to Kunal Sikarwar who looked after us very professionally and friendly through our entire trip !! He was always there to assist us !! Thanks to him for his outstanding service !! Radisson should be very happy to have him in there team ! He is truly an asset to the hotel !!

Great Property, helping Staff. Every night cultural show and the best part is spread of regional & continental dishes in the breakfast buffet. We enjoyed our stay in this beautiful property. Thank you!