Great place for small kids

Staff very friendly and helpful.

I checked in at 1 i got my keys at 2:47pm but the key didn't work Went to the front desk 5 times every time they change them and they don't work, and finally at 7:25 pm they got them right working for us a family of six people, after staying locked out of room from 2:47 until 72l:25 pm

I paid an extra $60 to checkout at 2:00pm and my access was shut off 5-7 minutes early. I had to knock on the door to get back in the room to finish packing. Then I get home and discover a bed bug in my backpack attached to my pajamas!

I just want to give a Huge shout out and thank you to this Great wolf lodge in concords n.c. staff!!!They are absolutely amazing..to the the girl who checked us in and the staff that threw the dance parties and pool dance parties for the kids!!!This place had the best,most friendly staff I have ever dealt with!!They where amazing with kids and it was absolutely epic!!!our family had the best fun filled time every moment we where there.This place absolutely is the go to when planning a vacation for yourselves or with your kids!!!I highly recommend the great wolf lodge in concord nc...They had free events for the kids every 30 minutes to the hour all day long for kids..Not to mention the pool dance parties and the water park!!We have been many times before,but this time the staff and the amazing things they had planned for the kids and family was top notch ..the best!!!everything was a breeze and the great wolf lodge employees have excellent customer service!!!I would give them a 100 starts if I could!!!It was mo ey well spent and totally worth it...We are already planning our next trip there!!!

Needs to have more handicap accessible parking near entrances.

We paid a deposit upon booking. When I checked in they had no record of the deposit despite my proof. They assured me I wouldn’t be overcharged. Until I was. Then I was told there was a $100 per night fee charged that would be refunded. It wasn’t. They buried the fee in other things and refuse to make it right. This resort is a scam.

I loved how family friendly it is lots of activities for the kids.

Awesome place for families

Waterpark

Excellent stay. Will definitely be back. The staff are all really amazing. The rooms are spacious and I had the best night’s sleep on these mattresses. It rained the whole time and it had zero impact on our stay because there were so many awesome activities for the kids.

Stay was good. If you have little kids. Watch out for kids in the kid area pool and the adults. Because they don’t care to push you out of the or your kid. So the life guard should be watching for stuff like that also. Pillow in rooms definitely could be more comfortable. Not sure if it was just our room or others. But we have no soap in the shower. Restaurants are a little pricey except for Dunkin Donuts.

Property needs an update. Old carpets and old smelling room with long-term dust on the decor. Also, if you get a suite with a fold-out bed don't expect to be able to use it as a bed--extremly painful to even attempt to lie on. All four of us had to sleep in one bed. The TV had two large strips of dead pixels and it was not a smart TV so we had to use our devices. Pool was extremely full with the activity pool broken and out door shut due to weather so it was a sea of bodies in the wave pool. Staff was extremely friendly and helpful and Dunkin was good but we left the property for our meals as the food there looked like cheap cruise quality. Slides were fun when the lines were not too long. My 6 and 3-year-old loved it. It was my wife's version of hell so take that for what it's worth. Not sure if it is worth it for the price they charge.

Fun water park and lots to to do in the area.

Really enjoyed all they had to offer for the kids to do. Staff is super friendly and helpful!

Had a wonderful time every staff member we ran into was very nice. So many things to do for kids

Great place

A lot of things for the children to do. Staff is very accommodating and polite. A bit pricey. And they don’t take any cash.

I came to the water park with my Family. The kids had fun. The hotel had no laundry service onsite so you just have dirty wet clothes until you leave. After i checked out the park they charged my debit card 3 separate times for the same charge and im still waiting on a refund.

This was our first trip to GWL and we had a blast! Customer Service was impeccable and the lodge was so clean! We’ll definitely be coming back. One of the best experiences I’ve had at a resort!

Hotel seems dated. Over all staff not friendly. Water park is decent.

Had a great experience. Def recommend!

Room had Bed Bugs!

The room was very clean and comfortable. The staff let us check in early which was nice. The food is just average and way overpriced, however there are food options just off the property. Not all activities are included, such as bowling. We had to pay $7 per game. This should have been included in the price like the water park. Also breakfast is way overpriced for food you can get for free at most hotels. It’s great for the kids, but hard on the wallet. The room was really clean and comfortable which is very important. Most of the staff were very friendly.

Great Wolf Lodge is a great family-friendly resort, like a cruise ship on land! The food was not great, however.

We liked that everything was in one place or near by. We didn't have to leave the property for meals. This gave the little kids and the big kids more time to play. It was amazing.

The place is really cool. Totally kid friendly. Lots of activities to do after the waterpark closes. The food on premise I thought was reasonably priced. Large one topping pizza $20.00. Large one scoop of ice cream 3.99. We brought snacks and soda. The kids loved it. I enjoyed the fact after we arrived there was really no need to leave. We would definately stay again and probably will..

First visit everything is great!!!

Activities for kids of all ages

I was very pleased with the staff. Everyone that I had contact with was very pleasant and made you feel very welcome. I will be back next year.

The water park was nice grandkids loved

The two munchkins with us loved the place and can't wait to return, soon and very soon.