The manager ritesh was wonderful. He took care of everything.

I stayed in Elbee Ganga view Rishikesh for 2 nights with my wife in April. Overall It was a good experience. Reception: All staff was helpful and friendly. They gave is a warm welcome with garland. The room they offered me was spacious and good. But it was lacking bath tub. I shared my concern for the room with bathtub and they immediately changed my room to a room with bathtub. So i would give a 5 star to the front office team for their motto towards customer satisfaction. *Room: Room was good, spacious and all the facilities mentioned on their website. In Room locker was non-operarional (seems due to dead battery). I dont needed the in room safe, So i would not deduct any rating there. Minor plumbing issue in roof shower as some water was leaking towards upside which was spoiling the false ceiling of the roof. I shared it with reception and they took it positively and assured to get it fixed. *In Room Dining:* Food was good, Portion size was very good. Price was reasonable. Location is good. Rooftop has an amazing bird's eye view of Rishikesh.

This property is very clean and within walking distance from Triveni Ghat. Get the room on the 4th floor with Ganga view and you will love the place.

Amezing stay We had a fantastic stay the river view from our room was stunning and the food was delicious nice hospitable staff. Recommended

Nice place and great hospitality..This resort is really very good , the room service and staff is also excellent I would recommend my friends and family to visit her

Charming property with best view of Ganga River.Food was excellent in the roof top restaurant.Close to triveni ghat. We would really suggest other friends and relatives to enjoy this property.

One of the best hotel i have staued in Rishikesh. Good services and very nice staff.Food was delicious ans especially their garhwali food wad mind blowing.They also have upgraded my room as a gesture in occasion of my 1st wedding anniversary . Highly recommended

The amazing property,nicely constructed ,Rooms was neat and clean.Awesome experience to take food with panoramic view.Also,suggest more to visit this property and enjoy the vacation.

It was a solo trip to Rishikesh.The vibes of the hotel is very positive.Staff was humble .Breakfast was excellent.In evening their team member took for Ganga aarti at triveni ghat felt a spiritual connecr with vibes of the place.Perfect for a solo female traveller .Highly recommended

It was 1 day visit to rishikesh and their hospitality was excellent. prompt services.breakfast was delicious and so fulfilling.Best part in our stay was The spiritual Evening ganga aarti at triveni ghat and at the time of checkout they gifted us complimentary ganga jal bottle.Thank you for the wonderful experience.

Very bad , quality of food , rooms cleanliness have gone down While this used to be a good hotel few years earlier

We recently stayed at the EllBee hotel in Rishikesh for two nights, booked through the Expedia app. Despite the promising appearance on the Expedia website, our experience was mixed. The welcome drink, a sweet rose water concoction, was a nice touch. However, the overall hotel had an unpleasant smell and seemed poorly maintained.Upon entering our room, we encountered a musty odor, suggesting it might have been closed for an extended period. Despite this, the room did offer a good view of the Ganga. We faced issues with cleanliness, especially in the shower, bathtub, and toilet, but the staff promptly attended to our request for cleaning.We had to change rooms due to a malfunctioning shower, and the new room lacked blackout curtains, allowing unwanted light in at night. Additionally, the restriction of providing only one key card per room was inconvenient. The staff, particularly at the reception, could be more accommodating in this regard.While the hotel has potential with its Ganga views, improvements in cleanliness, maintenance, and customer service are needed for a more satisfactory stay."

The hotel have advertised themselves as a 4 star hotel and without being overly emotional this hotel is not more than a 1 star hotel with aspirations of being something better. It is dirty, the staff are shouting at each other whilst customers are there. There is no one to take your luggage which is a given in a 4 star hotel. The room service is atrocious they dont even answer the phone, i had to ask 5 times for bottled water which eventually i was charged for which again a 4 star hotel gives as complimentary. The food was salty and eventually when it came the staff came with a grumpy face and no manners. The hotel is dirty totally run down, do not be deceived by its amazing pictures. I had booked this hotel for 2 nights and i left after 4 hours as i had enough of it. I had to complain that why are you charging me for water and i was told that its their hotel policy and due to the seriousness of the situation they refunded my water and that is the only compensation i got. There are no views of nothing. Totally feel misled by the Hotel and its reviews and also Hotels.com that they let this happen. It is totally disgusting. This is not a spiteful review or overly emotional. i feel very misled. Stay away

We were promised jain food but they had very limited options for lunch and dinner.No safe parking place is there.They have a small parking space at the back of hotel where anybody irresponsible will be given your car keys to park it.They put a dent on my new car and scratched it's paint on the front while parking it.When I talked to the owner Mr.Sahib and the front desk no body was willing to own it and I was not compensated.We came back feeling awful.

Elbee Ganga (for me) is one of those places that used to be good at sometime. While the staff is friendly and very attentive, it all ends there. The main gate to enter had bags of sand and cement for you to get in and cars and SUV’s can’t get in. So you enter the hotel with sand in your shoes. The rooms are dilapidated and closets, furniture, and beds are worn out and way past their lifespan. Bathrooms have water stains on the walls and ceilings and mine had a fly that refused to leave. The pictures on the website must be from when it was new as that sheen and feel has long gone. The two saving grace for the property are the folks who work there and the food in the restaurant on 5th floor. We were there for an evening and night so managed it but I would not recommend this place to my friends and family visiting Rishikesh.

Noisy area and crowded. We can see only car mechanics and car repair shop in vicinity. There is no Ganga view.

Overall good, food quality very poor though. The restaurant needs much better food. No beverages in the restaurant, not even soft drinks.

This was one of your VIP Access hotels and yet they didn't give any of the services that were outlined in your program. I had requested a room with twin beds instead of one bed (since there were 2 of us) but they declined that request, even though it was available. I was away for the day and the room was not cleaned until I called down and asked for it to be cleaned. They told me that they don't clean the rooms daily unless you tell them to, I've never heard of that process in a hotel. I have to say I was very disappointed in their customer service, maybe it was a language barrier, I'm not sure...

PROPERTY FROM HELL, Room sharing a wall with elevator was given, horrible noice of the elevator every few minutes lasted past 2 am, this was also on the top floor with restaurant above, with chairs moving every few minutes, THIS PROPERTY SHOULD BE REMOVED FROM HOTELS.COM, Front desk 2 gentle men were very rude and flatly ignored me, when I tried to tell them my issues and requested to change the room next morning.

Avoid this hotel, the manager Manish is a rude person and tried his best to mske the stay uncomfortable. The toilets are dirtiest of all in this class of hotels. The food is rotten and the SPA is advertised but services not provided.

The hospitality was awesome.. the whole staff from front desk, cleaning staff, restaurant and management team was wonderful and always willing to help and go out of the way to make sure stay was comfortable.

Arriving EllBee, and they did not find the reservation. Actually, they did not have the reservation. It took them 45 minutes and a call to Hotels.com to find out that their booking system was not working. In the room a nice shower - did not work though. So had to use the bathtub… the maintenance should come and repair - but … it took exactly 36 hours until maintenance came Sunday morning at 7:00…. Or actually they just came to check if the water worked, and tell that maintenance only would arrive at 8:00. At 7:30 Sunday morning the laundry was delivered. Why does the hotel not allow guests to sleep at this time? The last remark - the fantastic room we had was with view over the river - really amazing!! The traffic noice due to standard windows was everything but amazing… maybe that’s why the hotel expects that guests are not sleeping in the early morning?

No hygiene no cleanliness even cob webs not cleaned in the restaurent. Very old plumbing fixtures. Showerwon’work, have to call for repair all the time Breakfast is terrible appears the cook is not a professional. Only attraction is the location, nearer to Holy Ganga arati daily in the evening Not the with to pay RS. 3000 and odd rupees a day. Never I will choose this hotel in future.

Absolutely ridiculous. I had called property as per they offer cab service, I spoke with Rina in the phone she said she will call me back and no body ever called. No one came to pick my bag. They had to change my room yes they had left all dirty towels in the clean room so how could you call the room was clean? There was no toilet paper in the bathroom. There was a lot more to explain bathroom was smelly stinky and weird smell was coming out of it, the curtain has mold all over it so I had to ask to change the room, when the room was changed it was a similar thing in the other room also, black mold was all over in the bathroom I wish there is a room to upload pictures with Expedia otherwise I would have upload lotta pictures that would really gross you out I would never ever come back to this hotel even if they offer for me to stay free, I highly recommend not to stay here

Cleanliness was poor. Had to use a lot of personal requests to staffs. No supervision on cleaning. Washroom was smelling, no toilet paper. We had to buy Odonil for awfully smelly washroom. Staffs are not trained.

Filthy and not worth the price. The first room was so moldy/smelled so bad I immediately got a headache. They moved me to a room that was an “upgrade” after telling me there were no upgrades available. While less moldy, the room was still filthy. There is stuff on the floor, the shower curtain is now brown instead of white, and surfaces have obviously not been cleaned in a long time. Even the toilet had obviously not been cleaned properly. The “clean” dishes at breakfast still have tiny pieces of food on them, the kettle smelled so bad I couldn’t use it, the windows and mirrors and glass door were splattered with stuff and fingerprints (a few places where somebody smudged stuff around as if trying to clean it). I asked about a massage but was told they couldn’t help me arrange one because their spa was closed. I asked them to help me with a couple other things to which the answer was always “no.” I’ve always found people here in India to be friendly and helpful but not here. The wire on the phone is exposed, I saw a couple crawling things in the bathroom, the air conditioner if off when you leave so the room is boiling… “Housekeeping” woke me up early the morning of the day I checked out. This hotel was designed to be special but has fallen into severe decay.

Hotel Attendant walked guests to Ghat for evening arti. Arti was beautiful.

The hotel is conveniently located and organises Ganga Aarti as do many others in the area. However overall ambience and upkeep is poor, food is average. A specific downer for us was that they promised us spa facility repeatedly in pre-booking but it was not available. Need to do better.

The property is on the road , easily accessible

Friendly staff. Clean n spacious room. Good breakfast. Nice view from the top.

The restaurant in the property was very good with tasty food both for dinner and breakfast

Staff and services were great , also restaurant was superb