The valet service, the family suite and the Taj lounge on second floor exceeded our expectations. Unfortunately the experience from pre-paid dinners at the Mint restaurant and the total lack of hotel recognition for my birthday for round years, were below our expectations for a 5 star hotel.

Taj was ok ok. Not like TAJ We have to ask for our dinner voucher which they should have provided us themself as it was included in our booking. Even our wine bottle.there was one wine bottle per booking. We had two bookings but they gave only one. But must say there MINT staff was tooo good as compare to reception staff.

wonderful day, great views, but the room surface was rubbish

Beautuful hotel, wonderful food and staff.

We stayed at the Taj in Colombo earlier this year; and compared to that property, this one just fell a bit flat. The bed was super comfy, the location was great, but a lot of the details just weren’t there for a 5 star hotel. The amenities in the bedrooms were small, single use plastics which is sad to see in 2024. The bedroom was a good size; but very dated and old-fashioned. I informed the hotel a few days before arrival that we were travelling for our honeymoon. A day before arriving; the hotel emailed to ask if we were travelling for a special occasion. Again, I told them it was our honeymoon. But then nothing at all was done to mark or acknowledge the occasion. We had a dinner in the Bombay Brasserie; which was by far the most expensive meal we had in SA, but it was also one of the most mediocre. Service was good and nothing we ate was bad, but it was just completely forgettable and I know in a month I won’t remember anything I ate. We did the whisky tasting in the whisky bar, which was nice, but there was no actual bar in the ‘whisky bar’ and a TV was blaring football so it felt far more of a sports bar, than an intimate and cozy whisky snug. We got the menu with the tasting notes of the whiskies, but the menu was clearly just cut out with scissors and had jagged edges. One day we got turndown service; one day we didn’t. Nichole though at reception was fantastic. we mentioned these issues and she sent some wine to our room.

Had a great time at Taj, i will definitely book again for experience as i had booked only 2 nights. Their dinner and breakfast is tops

The food was excellent, everybody was super nice and friendly, especially Smiley, Memory, Lulu, Cynthia,Jade,the Chef, I think his name is Abdul. The room was exceptionally comfortable and clean. We were treated like family. It was a great experience, we didn’t want to leave, we’re going to miss you. Thank you so much for everything.

Stay was was excellent. Breakfast was amazing. The heritage wing is dated and has creeky wooden floors which was disturbing and a noise thats annoying. The heritage wing also needs a refurb. Other than that it was an excellent stay.