no free breakfast, and hot tub's jets weren't working properly. otherwise, zero complaints, love that the place actually SMELLS CLEAN once the cleaners are done.

Great

Once we were in the room, this place was great. There were many people there when we stayed. We didn’t feel like we could go out at night.

The staff were very friendly and helpful. For what we paid, breakfast should be included and the room needs some paint.

Stayed for a week. Very quiet and staff were friendly. Rooms quite clean. Only drawback was access to only one washer and dryer so made it hard to get. Would highly recommend to anyone to stay there.

Nice overall. Thin walls. Could here everything in hallway and above. Shower had a bit of mold. Otherwise pretty good.

Place was pretty good

Good

Lobby looks nice and the staff are great and friendly. The walls are very thin. I could hear everything in the room next to me. The rooms are a little old and tired and some recent renovations had been made to the bathroom in my room but there were still holes in the wall. The beds weren’t great as it felt like the mattress was so for an upgrade. The staff was wonderful but outside of the lobby everything is looking tired.

Overall okay! First the bad: Our initial impression was very poor as there were a few individuals smoking pot at the front entrance. This made us a bit weary as we had small children with us. The staff was not the friendliest either. We asked for napkins from the front desk for the pizza we ordered, and they questioned us intensely such as asking our names and room number. Seemed a bit unnecessary for some napkins. There were also armoured security guard roaming the lobby when we returned with our pizza. Made us question why that was necessary to have. The good: Despite these things, the room was excellent. Very clean, comfortable, and we all had a great sleep. Beds were comfortable. Location was convenient for visiting family.

Everything

The language barrier was evident with housekeeping they never understood what you wanted and the towel supply was inadequate so you had to ask for more face cloths towels etc. a double room with four people in our group was given two towels and we stayed two nights. Also the building g seems to have issues with the elevator and moving structure esp on the top floor. Floors in rooms shouldn’t move and the ceiling has many cracks indicating structural issues .

The pool area was great.

Choose this hotel because of the location and it had a pool slide for my child.

Great bed and pillows! Helpful staff. But very slippery shower and no visible mat to stand on.

Stay was good. Pool needs some maintenance and hot tub didn’t work. Staff was excellent.

Mattress could use an upgrade had a terrible sleep very noisy in hallway most of the night

The hotel was close to where I wanted to be and had nice retail stores in the area.the staff were great and helpful The restaurant/lounge was great. Very nice staff and had the best sweet potato fries I have ever had. The first night was noisy with a sports team there. Had I known that I would have booked on another floor Parking was great! My only issue is that the shower floor was texturized nor had a mat in it so was a little slippery. I have read other reviews that mentioned nasty people and a bad area, I did not experience that. Would stay there again. LMH

If we go again we will ask for the top floor…poor sound insulation. I found the rooms comfortable and nicely decorated.

Parking lot. The stalls are too small, my car got a major dent in the back door from next stall car door hitting our door.

Going to check out the pool. Nice place for family

Everything was good

I don’t like the television stations that are available at the hotel. Our room had two missing knobs on the wardrobe as well which could have been a little dangerous if we got too close to it.

We spent over $200 plus taxes, to sleep in THE worst bed ever, in a room that was so hot that none of used blankets. There were exactly 3 pool chairs available, and 2 of them were broken & unusable. Kids were told to.leave the pool area 15 mins early by the grumpiest man ive ever seen working. Breakfast took forever and all of our hashbrowns were cold. Uon checkout, when i tried to voice our complaints, i was blithely told "thankyou for coming, we are glad you enjoyed your stay". Do i sound like we enjoyed our stay?

A

Overall, the room was adequate. It was large which was good as we were four adults in the room. That being said, we were only given two large bath towels, two face cloths and two hand towels, there were only two coffee mugs in the room and the coffee selection included a single serving of regular coffee or two single servings of decaf. Not enough for four adults. Called down to the desk two different times for items (coffee, cups and towels) which never arrived. Had to go to the desk to get them. Front desk staff was no help on a holiday Monday morning in helping us find somewhere for breakfast. Neglected to tell us that the hotel restaurant would open at 8:00 a.m. when we were looking for breakfast at 7:40 a.m. ended up randomly driving around and happened upon a Cora's restaurant that was open, thankfully. When we did eat in the hotel restaurant the food was very good, better than expected even. Breakfast staff was super friendly and attentive, dinner service was much, much slower, almost non-existent. Overall, the room served the purpose as we were really just there to sleep then gone all day. We found if we left a note for cleaning staff we could get the extra coffee and other items we needed. Would stay here again as the location is good for my needs. Might not put four adults in the same room again though, seems to be more than what the hotel expects.

Parking lot was extremely icy and it didn't appear that sand/salt was added to the walkways.

Using the stairs in the west hallway, cut my finger on a screw that they used to repair the banister.

Average hotel! The rooms are not at all sound proof. Kids running around in the hallway. Sketchy area with interesting people. Would never recommend

Hotel is just ok. A bit dated. Very good location. Near to shop & restaurant. What pill down the rate is that we reported about the children noise, screaming & running at the hallway even after 11pm! Nothing was done. It was not a restful night. It will be our first & last stay.

This place has turned into a hinge hole in a decade. Low end customers. Not a typical four points .

Dodgy place with yelling and swearing at 2 am and sketchy looking people around