It was terrible experience for me. I stayed here for 7 nights and my room thermostat wasn’t working so it was always too cold, so I had to turn off the AC. Despite of complaints, it was not attended and never got solved. The staff was rude and hopeless. To make the situation worse, there was renovation going on in the hotel and half of the hotel area was inaccessible. The staff didn’t have courtesy to accommodate any of your reasonable requests like asking for drinking water glasses in the room.

A lovely hotel. The room was spacious, clean and nicely decorated. The only issue, was that the shower would leak water on the floor, which couldn’t be avoided, so we had to line the floor with towels whenever we showered. The lobby and pool areas were wonderful. Excellent staff service. The buffet breakfast was delicious, great service and lots of variety in food. Also loved the access to the free Yas Island shuttle bus. A great stay - thank you!

Under staffed

We checked in with Nadine, who was so nice and insured we got connected rooms as per our request for us and our kids. Unfortunately, though the entrance to the hotel is very messy and confusing from the streets so when you are reaching close to it to keep a close eye where to go pool was OK although the smaller size, but the lifeguards were very aggressive and rude with the kids most of the time. Breakfast is massive as usual Hotels you can find anything you would like to. In roomBreakfast is massive as usual Hotels you can find anything you would like to but room dining average burger, pizza with mmcheese and we tried pasta. They were all an average level although they are overpriced. rooms were clean all the time and needed services where provided in a very quick manner

So good

Great location for visiting the Grand Mosque and Ferrari World. Lots of great restaurants along the mains to choose from and breakfast in the hotel was amazing however cocktails were a little over priced

Hotel within close proximity of the racing circuit, situated on Yas plaza. Beautiful pool and excellent restaurant. This hotel serves one of the best breakfasts you will have with an extremely wide choice of international foods. Really good quality. Tip: don't sit outside as the service there leaves room for improvement. The standard room was spacious and clean. Compared to your regular European or American hotelroom, the room is definitely above standard, and it has all the regular amenities you'd expect. What I particularly liked is that some of the powersockets can handle european plugged devices, so no adapter necessary. The pool is eloquent and unique but the seating around it is too limited for the size of the hotel. Finally one minor negative: although checkout was at noon, at 11am we couldn't re-enter the room as both our keycards were already deacrivated. Overall: beautiful hotel with some minor points for improvement. What I edpec

needs updating