Great venue. Shocking food! Thank goodness for thr pizza chef. All we ate.

I had a non-compliant room with what I booked

Clean relaxing surroundings. Food is tasty and plentiful. Fresh omelettes and pancakes for breakfast and fresh pizzas at lunch and dinner. Plenty of choice and good for vegetarians too. Rooms cleaned daily. The entertainment team are amazing and work hard day and night. My kids played table tennis, darts, football and archery to name a few of the activities on offer. Free bus into the old and new town daily. The only thing we found disappointing was the pools were icy cold however it is February so perhaps that’s unavoidable. This didn’t stop people having fun on the slides though. Would recommend this hotel.

Awesome experience as not only the breakfast but all food included, and all in very good quality and choice. Check in was a bit hectic as a very big group of us arrived, but when it was sorted, general a good experience.Taxi ride to the city costs around 100 Dirham, but the hotel also have a shuttle. Walking distance there is nothing much to do. Parking is ample

Awesome experience as not only the breakfast but all food included, and all in very good quality and choice. Check in was a bit hectic as a very big group of us arrived, but when it was sorted, general a good experience. Taxi ride to the city costs around 100 Dirham, but the hotel also have a shuttle. Walking distance there is nothing much to do. Parking is ample

Very clean, spacious rooms. Lots of choice & variety of food at lunch and dinner. Was lovely to enjoy time on the slides but also spend some time relaxing around the quieter adult pool.

Excellent

The Accommodation was very chaotic and not so clean. There was no explanation of the hotel. The reception didn’t ordered taxis if some were needed. They just ordered their own shuttle company they work with wich did cost 2x more at least and wasnt always available. Once we waited for it as it came we drove with it to the coty and on our way we had to drive vac you have no wifi. Only in the reception and restaurant area and its always cold and windy there. the food is ok: Not really good but also not very bad, but I would never recommend that hotel again. Massages and Hamam are awful! The Hamam is cold it smells bad and is not hygienic even so its expansive. I booked a massage the woman let the roo open, everybody could watch and it was cold. As I asked her to close the room she hold my fingers and put it to her body to show me that she was sweating. This was disgusting! NYE buffet and show was the worst I have ever seen!

The staff of the Labranda hotel have a lot to learn when it comes to customer service.

Im not usually someone that would write a negative review but I can honestly say this is the worst hotel I have ever stayed in. After an extremely slow and tedious check in we headed straight to get some food. The quality of food seemed to be ok however we soon learned it was vey repetitive with very little variety over the week we spent there. That same evening both my friend and I started to have extremely bad stomachs and my friend could not stop being sick. It got so bad that we had to get a doctor to come to our hotel to give her some medicine to stop being sick. The bad stomach continued the whole week and I literally ended up eating just bread and butter because I couldnt bare to eat anything else and get sick again. The day bar outside is completely swarmed with wasps, I mean about 500 wasps. You cant even stand close to the bar without being surrounded.One evening we requested for a taxi to be booked for us for 30 minutes time, the receptionist agreed and we came down 30 minutes later. When approaching the receptionist if our taxi had arrived he did not even acknowledge that we were there and carried on doing other things. This was extremely frustrating so I asked again if he had booked the taxi to which he replied no, im very busy ..even though we had called 30 minutes prior. This was extremely rude and unprofessional and made us late for the place we were visiting. The only positive that I can say about this hotel is the waiters in the canteen!

I'm not usually someone that would write a negative review but I can honestly say this is the worst hotel I have ever stayed in. After an extremely slow and tedious check in we headed straight to get some food. The quality of food seemed to be ok however we soon learned it was vey repetitive with very little variety over the week we spent there. That same evening both my friend and I started to have extremely bad stomachs and my friend could not stop being sick. It got so bad that we had to get a doctor to come to our hotel to give her some medicine to stop being sick. The bad stomach continued the whole week and I literally ended up eating just bread and butter because I couldn't bare to eat anything else and get sick again. The "day bar" outside is completely swarmed with wasps, I mean about 500 wasps. You can't even stand close to the bar without being surrounded. One evening we requested for a taxi to be booked for us for 30 minutes time, the receptionist agreed and we came down 30 minutes later. When approaching the receptionist if our taxi had arrived he did not even acknowledge that we were there and carried on doing other things. This was extremely frustrating so I asked again if he had booked the taxi to which he replied "no, i'm very busy" ..even though we had called 30 minutes prior. This was extremely rude and unprofessional and made us late for the place we were visiting. The only positive that I can say about this hotel is the waiters in the canteen!

It was amazing I really enjoyed it . Very pretty hotel .

It was amazing I really enjoyed it . Very pretty hotel .

We had a great experience.Room cleanStaff friendly Great shuttle service Only downside is the loud music which you can from your room which is not ideal if you want to relax Pool water a little cold - vould it be warmed? Breakfast could be extended till 11amOverall Id reccommend

We had a great experience. Room clean Staff friendly Great shuttle service Only downside is the loud music which you can from your room which is not ideal if you want to relax Pool water a little cold - vould it be warmed? Breakfast could be extended till 11am Overall Id reccommend

I came here with my family, upon arrival some of the rooms weren’t ready. Then it got worse from there. The rooms were not properly cleaned, the air conditioning in the room was terrible it didn’t work for most parts of the day. We noticed ants in the room and complained. The following morning we saw a cockroach in the bathroom!! We asked to move room and initially they said that they could clean the room but we said no and that we needed a new room. The new room wasn’t much better with bugs and ants on the floor and bed.We didn’t feel comfortable there at all. The food wasn’t great and on the third day I had food poisoning. So overall a terrible stay. None of this is made up or exaggerated. The only positive was the pools as there were many of them - even then there were lots of bugs in them.

I came here with my family, upon arrival some of the rooms weren’t ready. Then it got worse from there. The rooms were not properly cleaned, the air conditioning in the room was terrible it didn’t work for most parts of the day. We noticed ants in the room and complained. The following morning we saw a cockroach in the bathroom!! We asked to move room and initially they said that they could clean the room but we said no and that we needed a new room. The new room wasn’t much better with bugs and ants on the floor and bed.We didn’t feel comfortable there at all. The food wasn’t great and on the third day I had food poisoning. So overall a terrible stay. None of this is made up or exaggerated. The only positive was the pools as there were many of them - even then there were lots of bugs in them.

I came here with my family, upon arrival some of the rooms weren’t ready. Then it got worse from there. The rooms were not properly cleaned, the air conditioning in the room was terrible it didn’t work for most parts of the day. We noticed ants in the room and complained. The following morning we saw a cockroach in the bathroom!! We asked to move room and initially they said that they could clean the room but we said no and that we needed a new room. The new room wasn’t much better with bugs and ants on the floor and bed. We didn’t feel comfortable there at all. The food wasn’t great and on the third day I had food poisoning. So overall a terrible stay. None of this is made up or exaggerated. The only positive was the pools as there were many of them - even then there were lots of bugs in them.

Looks: entrance n reception area look great. The picture advertised of the pools n slides at the back of hotel looks bigger in the picture n smaller in person but okay for little bit of fun - but deceiving. We came on our wedding anniversary and requested a king size bed, our room got changed to a smaller one and didn't even have a balcony like other guests. A lot of wasps flying around so if your getting a tan anywhere in hotel by the pools beware. Location: it's in middle of nowhere so you can't really leave the grounds or even walk around outside hotel unless your getting a taxi or the hotel shuttle bus to the marakech new town (high st, 20mins) Food: it's nice but limited variety, probably due to less people coming there. They didn't even give water bottles n said we had to pay for them (there are cups n water coolers around though) Staff: very nice n friendlyHowever - Dont do excursions through the hotel AVOID AT ALLCOST. The person working there is a con man (photo of place in the reception area below of where he sits, Meeting Point. He miss-sold us and others on excursions, one of Atlas Mountains guided tour (over £100) where he said we'll get an English speaking guide and can walk up the mountain. This didn't happen, he made us take breakfast on the go, lunch 6hours later and the walk or history of the mountains didn't happen n didn't refund any part of the money - he kept delaying with excuses until we flew out (picture of his place is below).

Looks: entrance n reception area look great. The picture advertised of the pools n slides at the back of hotel looks bigger in the picture n smaller in person but okay for little bit of fun - but deceiving. We came on our wedding anniversary and requested a king size bed, our room got changed to a smaller one and didn't even have a balcony like other guests. A lot of wasps flying around so if your getting a tan anywhere in hotel by the pools beware. Location: it's in middle of nowhere so you can't really leave the grounds or even walk around outside hotel unless your getting a taxi or the hotel shuttle bus to the marakech new town (high st, 20mins) Food: it's nice but limited variety, probably due to less people coming there. They didn't even give water bottles n said we had to pay for them (there are cups n water coolers around though) Staff: very nice n friendly However - Dont do excursions through the hotel AVOID AT ALL COST. The person working there is a con man (photo of place in the reception area below of where he sits, Meeting Point. He miss-sold us and others on excursions, one of Atlas Mountains guided tour (over £100) where he said we'll get an English speaking guide and can walk up the mountain. This didn't happen, he made us take breakfast on the go, lunch 6hours later and the walk or history of the mountains didn't happen n didn't refund any part of the money - he kept delaying with excuses until we flew out (picture of his place is below).

Amazing and friendly staff wonderful place to stay

Our first room was lovely and big and the air con worked really well, unfortunately it turned out to be right above the evening entertainment so incredibly loud. We asked to be moved and this was done the very next morning. The second room was lovely and quiet but the air con was temperamental. Both rooms were very clean, the shower very powerful and got every time. The food was lovely! The alcoholic drinks werent overly strong, there were rumours of it being watered down. No fridge in the room and no bottles of water supplied but plenty of water coolers around the hotel. Theres a free shuttle which takes you to the old town and the new town. We used this and it was fairly on time. Overall this hotel is fine for the price we paid but we wont be going back.

Our first room was lovely and big and the air con worked really well, unfortunately it turned out to be right above the evening entertainment so incredibly loud. We asked to be moved and this was done the very next morning. The second room was lovely and quiet but the air con was temperamental. Both rooms were very clean, the shower very powerful and got every time. The food was lovely! The alcoholic drinks weren't overly strong, there were rumours of it being watered down. No fridge in the room and no bottles of water supplied but plenty of water coolers around the hotel. There's a free shuttle which takes you to the old town and the new town. We used this and it was fairly on time. Overall this hotel is fine for the price we paid but we won't be going back.

Our first room was lovely and big and the air con worked really well, unfortunately it turned out to be right above the evening entertainment so incredibly loud. We asked to be moved and this was done the very next morning. The second room was lovely and quiet but the air con was temperamental. Both rooms were very clean, the shower very powerful and got every time. The food was lovely! The alcoholic drinks werent overly strong, there were rumours of it being watered down. No fridge in the room and no bottles of water supplied but plenty of water coolers around the hotel. Theres a free shuttle which takes you to the old town and the new town. We used this and it was fairly on time. Overall this hotel is fine for the price we paid but we wont be going back.

Disappointing experience.We booked all inclusive but we have to pay for bottle of water

Disappointing experience. We booked all inclusive but we have to pay for bottle of water

Disappointing experience.We booked all inclusive but we have to pay for bottle of water

Foood was not available for an all inclusive hotel.....no much food variety

Booked the stay via Expedia. The check-in process went very quick and easy. We got a very quiet room, as requested, with a private patio. Initial impression - great.sadly, we very quickly discovered that the room was quite dirty: plenty of dust and cobwebs behind and under the beds, stains (unwashed) all over the place. we had to intervene 3 or 4 times with the hotel management to get it sorted. They just did not see the problem. It was very disappointing.The hotel itself is great, the pools and entertainment were amazing. Plenty of food and lots of choices - delicious.The issue that upset us the most (beside filthy room) was the fact that the staff were mainly speaking French and it felt as the hotel was only for French - speaking people. The entertainment programme - French only (started speaking a bit of English and Arabic- which should be obvious considering location, after I asked them to). I found it simply RUDE.overall - loved the hotel, but the management has to work harder to be more inviting.

Booked the stay via Expedia. The check-in process went very quick and easy. We got a very quiet room, as requested, with a private patio. Initial impression - great. sadly, we very quickly discovered that the room was quite dirty: plenty of dust and cobwebs behind and under the beds, stains (unwashed) all over the place. we had to intervene 3 or 4 times with the hotel management to get it sorted. They just did not see the problem. It was very disappointing. The hotel itself is great, the pools and entertainment were amazing. Plenty of food and lots of choices - delicious. The issue that upset us the most (beside filthy room) was the fact that the staff were mainly speaking French and it felt as the hotel was only for French - speaking people. The entertainment programme - French only (started speaking a bit of English and Arabic- which should be obvious considering location, after I asked them to). I found it simply RUDE. overall - loved the hotel, but the management has to work harder to be more inviting.

The hotel is not in the city however there is a hotel coach that takes you into the old city and the new city which is a 30 minute ride. Otherwise it's a clean friendly and comfortable hotel. Language spoken mostly is French and Morrocan. The reception staff speak English. The bar staff were v obliging and helpful.

Very nice hotel. Pools are brilliant. A little far from Marrakech but there is a bus. Staff fantastic. Food gets a bit monotonous. Would recommend but would go into Marrakech some days / evenings