The staff at the restaurant was great. Lovely, smiling and efficient!

Thsi hotel charges stay in guests forign currency by converting at iys own exhorbitant self created exchange rate thus adding another 7%-10% to the coat. Even though the credit card slip states that guest

Thsi hotel charges stay in guests forign currency by converting at iys own exhorbitant self created exchange rate thus adding another 7%-10% to the coat. Even though the credit card slip states that guest

I had guaranteed the stay to my Visa which was to be charged in case I donot show up. Hotel collected full payment on visa 4 days prior to arrival & used their own exch rate of Rs.67=US$1.00 whereas official exch rate of Visa is Rs.71-.34+$1. This hotel mgmt is dishonest & fleece guests by using arbitrary exch rate by keeping a markup in conversion while my reserve card is Foreign Transaction free. I complained & got the biggest run around of my life all the way upto the F.O. Manager & when questioned they show ignorance full aware of their fraudulent activity. Beware, hotel bill will increase by almost 10% than booking rate if you are using foreign credit card. There is no escape as they already process payment 3-4 days prior to arrival. Very sneaky way o pad the income. I was scouting for a good hotel for 50 extra rooms for my Son's wedding later this year, but will look for other properties. Housekeeping deserves improvement as they didnot refill towels after cleaning rooms.

I had guaranteed the stay to my Visa which was to be charged in case I donot show up. Hotel collected full payment on visa 4 days prior to arrival & used their own exch rate of Rs.67=US$1.00 whereas official exch rate of Visa is Rs.71-.34+$1. This hotel mgmt is dishonest & fleece guests by using arbitrary exch rate by keeping a markup in conversion while my reserve card is Foreign Transaction free. I complained & got the biggest run around of my life all the way upto the F.O. Manager & when questioned they show ignorance full aware of their fraudulent activity. Beware, hotel bill will increase by almost 10% than booking rate if you are using foreign credit card. There is no escape as they already process payment 3-4 days prior to arrival. Very sneaky way o pad the income. I was scouting for a good hotel for 50 extra rooms for my Son's wedding later this year, but will look for other properties. Housekeeping deserves improvement as they didnot refill towels after cleaning rooms.

Great hotel very friendly staff would definitely recommend this place to stay.Nothing was to much fornthem to make our stay a memorable one.

Great hotel very friendly staff would definitely recommend this place to stay. Nothing was to much fornthem to make our stay a memorable one.

Terrible customer service,Staff wearing dirty uniforms, no cleanliness, and food is below average.

Terrible customer service,Staff wearing dirty uniforms, no cleanliness, and food is below average.

Too old and lack of maintenance Not close of been a 4 star hotel

Too old and lack of maintenance Not close of been a 4 star hotel

I liked the fort like look if this vast property. The rooms were old and run down however and the breakfast service was not that good. The pastries were stale. It was a little noisy with kids in the pool yelling at 7am. It had some good features but the negatives outweighed them so I would not return.

It is located on a beautiful property. The hotel staff was very friendly,nice and helpful.

The room was nice and spacious. The property is bit away from the city, which makes it a perfect spot to relax. The service is exceptional. The hotel has events in the night for those who would like to chill out and just relax. The staff was friendly. In all a great experience.

1) The property is amazing - starting from stone carved architecture to morning sun rays kissing the balcony, fort like spread of rooms/ villas and a view of Sajjan Garh Fort. 2) The restaurant offers pretty good variations for the breakfast or ala carte dine in needs. 3) The most appealing part was the customer centricity of every staff, from the helpers in the restaurant to the front desk. I would like to call out the amazing help provided by front desk and transport department - we left a backpack in our room by mistake on the day of checking out and realized after reaching the airport. With only 1.5 hours in hand before our flight, we called the hotel and they sent an empty car immediately without any persuasion with just our backpack. The driver arrived just at nth second for us to catch the flight! We later got to know that the person who came all the way to the airport was the 'in-charge' of transport department! Kudos to the staff for such customer love..

1) The property is amazing - starting from stone carved architecture to morning sun rays kissing the balcony, fort like spread of rooms/ villas and a view of Sajjan Garh Fort. 2) The restaurant offers pretty good variations for the breakfast or ala carte dine in needs. 3) The most appealing part was the customer centricity of every staff, from the helpers in the restaurant to the front desk. I would like to call out the amazing help provided by front desk and transport department - we left a backpack in our room by mistake on the day of checking out and realized after reaching the airport. With only 1.5 hours in hand before our flight, we called the hotel and they sent an empty car immediately without any persuasion with just our backpack. The driver arrived just at nth second for us to catch the flight! We later got to know that the person who came all the way to the airport was the 'in-charge' of transport department! Kudos to the staff for such customer love..

Amazing

The stay at Ramada rezort and spa was excellent.Further i will recommend my friends for the same hotel.

This hotel is dirty, awful interiors, and the air conditions dont work. Beware before you book this hotel.

A great place to stay and enjoy Udaipur . Clean rooms and very friendly folks at the this place.

Welcoming staff, clean room, nice landscaping. A good place to stay just outside the city.

This hotel has all the makings of a five star hotel but it is need of a renovation. It is perfectly comfortable, the staff are exceptionally apt and eager to serve, and the interior grounds and views of the city are magnificent. However, the rooms, lobby, restaurant, and spa have lost the grander that once made the hotel exceptional. With the proper investments, the Ramada could be one of the nicest in India. A couple complaints: the interior courtyard venue hosts wedding parties and corporate events, which is fun to see, but annoying to hear as you try to sleep. The spa was in major need of a facelift. My wife complained of an unskilled massage therapist but mine was more acceptable (especially for the price). All and all for the price, I would recommend the hotel. For those not needed luxurious amenities, you'll find the Ramada perfectly comfortable.

This hotel has all the makings of a five star hotel but it is need of a renovation. It is perfectly comfortable, the staff are exceptionally apt and eager to serve, and the interior grounds and views of the city are magnificent. However, the rooms, lobby, restaurant, and spa have lost the grander that once made the hotel exceptional. With the proper investments, the Ramada could be one of the nicest in India.A couple complaints: the interior courtyard venue hosts wedding parties and corporate events, which is fun to see, but annoying to hear as you try to sleep. The spa was in major need of a facelift. My wife complained of an unskilled massage therapist but mine was more acceptable (especially for the price). All and all for the price, I would recommend the hotel. For those not needed luxurious amenities, youll find the Ramada perfectly comfortable.

This hotel has all the makings of a five star hotel but it is need of a renovation. It is perfectly comfortable, the staff are exceptionally apt and eager to serve, and the interior grounds and views of the city are magnificent. However, the rooms, lobby, restaurant, and spa have lost the grander that once made the hotel exceptional. With the proper investments, the Ramada could be one of the nicest in India.A couple complaints: the interior courtyard venue hosts wedding parties and corporate events, which is fun to see, but annoying to hear as you try to sleep. The spa was in major need of a facelift. My wife complained of an unskilled massage therapist but mine was more acceptable (especially for the price). All and all for the price, I would recommend the hotel. For those not needed luxurious amenities, youll find the Ramada perfectly comfortable.

Terrible cleanlinessRooms outdated and poorly keptHotel staff disorganised

Terrible cleanlinessRooms outdated and poorly keptHotel staff disorganised

Terrible cleanliness Rooms outdated and poorly kept Hotel staff disorganised

Bar staff was not always available. Food in the restaurant is average. Front desk staff was very polite but slow in responding.

We had a early check in and the staff was fine with it and asked us to kill by having paid breakfast. The breakfast had plenty of options but the food was average. When we got done with the breakfast we got the rooms and it was not sanitized properly. It had a damp smell and stains in many places which concerned us. Upon calling the house keeping they took more than a hour to come and get this re-sanitized. Post settling down asked about the Free Wifi service and i was given a username/password. The service was so poor that even a normal dial-up would have been much better. Every time you are prompted username & password and also it drops almost every 20 mins. It will say you are connected but when you start using any Apps it will throw the lost connection error. I complaint about this to the IT department who responded that they will try to check the boosters and reconfigure it for better connection which didn't happen in 3 day stay. Word of advice be very cautious in what you order as in room service as there is different VAT % and service charges for food and beverages which i ended up paying during check out. Also there travel desk is very expensive and when you ask the same driver it is almost half price.

We had a early check in and the staff was fine with it and asked us to kill by having paid breakfast. The breakfast had plenty of options but the food was average. When we got done with the breakfast we got the rooms and it was not sanitized properly. It had a damp smell and stains in many places which concerned us. Upon calling the house keeping they took more than a hour to come and get this re-sanitized. Post settling down asked about the Free Wifi service and i was given a username/password. The service was so poor that even a normal dial-up would have been much better. Every time you are prompted username & password and also it drops almost every 20 mins. It will say you are connected but when you start using any Apps it will throw the lost connection error. I complaint about this to the IT department who responded that they will try to check the boosters and reconfigure it for better connection which didnt happen in 3 day stay. Word of advice be very cautious in what you order as in room service as there is different VAT % and service charges for food and beverages which i ended up paying during check out. Also there travel desk is very expensive and when you ask the same driver it is almost half price.

It's nice hotel. Enjoyed stay. Spectacular look. Polite staff member. Lots of variety in breakfast. You will all kinds of help at the desk.

Its a good resort with all the facilities like Pool, Spa and good restaurants.