Really good place to stay, but the best was the customer service provided by the Receptionist. I didnt really get her name, but she was very helpful, patient, friendly just right for her job. Thank you so much !! GRACIA !!

Very convenient to everything The receptionist is friendly and accommodating

The closet is broken and the sofa bed is uncomfortable. It is near the Metro and Mall.

Close to transportation, relatively affordable, large room (we got the studio), ideal for familles. It can be little bit cleaner but it was a very nice stay overall. The lady at the reception was very helpful. Around 25min to the airport by bus. Carrefour mall is 3min away walking which is very convenient for last day shopping before flying

We arrived after 5 PM so no reception service and get the key is bit tricky. Need to call the provided number to get in. Water leakage is big issue. Close to Metro and Bus station, Airport, restaurants and shopping mall.

Very spacious. Reasonable price. Very clean and modern.

The accommodation was nothing like the photos. It was small and cramped. Basic. We couldn't blget back late from Barcelona centre as the trains stopped. . There was a good shopping centre near by. The accommodation staff were helpful.

I arrived at the hotel at 2:00 PM after a long flight from the United States with my family, including three young kids who were exhausted. Despite arriving only one hour before the official check-in time of 3:00 PM, the hotel charged us an additional $50 for early check-in. This seemed excessive, especially considering our situation. Unfortunately, the problems didn’t end there. The room had multiple issues: the dishwasher wasn’t working, there was no washer or dryer available, and they didn’t provide a highchair for our kids. To make matters worse, the reception was completely unmanned after 6:00 PM, which was incredibly inconvenient. After going out for dinner with my family, we returned to the hotel only to find the reception closed and our keycards not working to access the entrance. We were locked out for a long time, and only after another guest opened the door for us were we able to get inside. However, the same issue persisted with our room key, leaving us stranded outside our room. We tried calling customer service multiple times, but no one responded, and when we finally reached someone, they promised to send help. It took nearly five hours before anyone showed up to resolve the issue. There was no housekeeping service at all. We didn’t receive extra towels for the next day, and when we asked about cleaning the room, they said they would do it later but completely forgot. The staff at the reception was extremely rude, and even when we checked out the next day,

It had everything required from an hotel, quiet area and comfortable living space.

The front desk / receptionist staff are amazing, very warm, friendly , polite , awesome ! Place is clean but the door to the bathroom don’t work /don’t lock & the door itself is old / rotting on the bottom-needs to fix/change . Will recommend to friends & families ! Near the subway train station & near the airport. Transportation is easily accessible.

I don't remember

Overall okay for one night but the bathroom door was very old and broken and would not close

Apartment for 4 is okay but the bathroom is inside the bedroom so it is a bit awkward disturbing other people to use the toilet or shower. Other than that it is fine. Travel is easy as metro and bus is within walking distance. The mall across the mall is huge.

Really lovely reception staff. Clean apartment. Had everything we needed.

The hotel is near Metro which brings you to centrum in 15 min or aeroportuaria in 10 min. The rooms are ok but ventilation is not existing (all moister from shower stays in the shower and room and you basically get steam rooms). If you want to open windows to get out moister then AC is not working. Because of all moister the shower and bathroom is full of mold. It stinks. You can not remove this smell by opening window. All the carpentry is bloated due to all the moisture. I do not recommend this accommodation.

We spent 4 Nights at ONA and it was just perfect. Super clean, super service at the office! I would go back anytime!!!

The sound insulation is inexistent, noises all nigth from partying guest, any movement in the adjacent rooms loud heard at nigth. The matresses for the sofa bed are really bad. Two nigths and no rest at all 😕

4min walk to train station. 2min to Shopping mall.

We booked Ona Living because of the location. The hotel is right across from Gran Via 2 mall and there are few restaurants and small supermarkets around (nothing fancy). Taxis were easily available around the mall to take us to city center and going to the airport in the morning was a breeze (around 10mins). The hotel is fine. Room was very clean, though there were some signs of wear and tear. Adequately equipped for longer stays. The area is not the most touristic but it was fine. The lady at reception was very nice and provided information when we needed. Overall, we had a nice stay.

Great place to stay for the weekend, really close to the metro station.

A very comfortable place to be. Very quiet and comfortable

Had a great stay.

It was nice accommodatiion

It was really comfortable, the room was clean and the building was in a good area, the auto check in, in late time was really easy and we liked it a lot!

Clean and reception was helpful

I arrive late after regular check in and thankfully they have a kiosk for self check in. The computer screen had error issue and they had a ph number lidted for back up manual key retrieval. The place was super clean and house keeping did their cleaning the following day as well. Beds were comfortable and sheets and towels were clean and in good condition. We had a nice view from our window. Reception Lady Montse was super giving advice on questions and directions. Definitely will recommend. Taxi and Uber was easy and fast and close to airport, city center and Main train station.

Nice area outside of the downtown. Easy to get public transportation like metro and bus stop to get into the city. Room was clean and had all the amenities you could ask for.

Clean

it was wonderful stay with family. Rooms are cozy and clean. Kitchen has everything that you need. Also has washing machine in every unit which is kind of rare and very helpful. Property manager was very nice and friendly. The apartment is at very convenient place and most of places are accessible by bus or walkable. Airport is only 9 mins drive. highly recommend

Very clean and modern plenty of space.

Great place, great staff, good location. Works for two couples

Just outside Barcelona city centre but the metro is 5 min walk and bus around the corner - made it very easy to access all the attractions. Major shopping mall across the road and restaurants all around (including takeaways). Very clean and comfortable place - price was a bit on the high side, but we found this true of Barcelona in general. Very close to airport and the bus and train no the have a direct service to airport. would definitely recommend and would stay again if I ever get another opportunity to retune to Barcelona.