We originally only planned to stay for 3 nights but extended an additional 3 nights as were so relaxed and enjoyed our stay. The staff, although English not always up to scratch, can't do enough to help and followed up quickly when we had queries. We booked a tour and had a private car and driver from the hotel who looked after us at beautiful waterfalls, bear sanctuary and butterfly farm. We spent several sessions by the pool which is clean and luxurious sun loungers with service from the bar at the ring of a bell... literally! Breakfast, which was included, was a la carte and very tasty. We had a Laotian tasting platter and dinner one evening too, which were high quality but much more expensive than the great food you can get just round the corner in the main area of restaurants and bars. The hotel is a short walk from several temples including the national museum and royal palace. Make sure you walk to the top of Phousi Hill at sunset; breathtaking views. We would definitely stay again and have, in fact, booked at their sister hotel in Pak Beng as part of the 2 day boat tour to the Thai border the hotel helped us book.

We originally only planned to stay for 3 nights but extended an additional 3 nights as were so relaxed and enjoyed our stay.The staff, although English not always up to scratch, cant do enough to help and followed up quickly when we had queries. We booked a tour and had a private car and driver from the hotel who looked after us at beautiful waterfalls, bear sanctuary and butterfly farm.We spent several sessions by the pool which is clean and luxurious sun loungers with service from the bar at the ring of a bell... literally! Breakfast, which was included, was a la carte and very tasty. We had a Laotian tasting platter and dinner one evening too, which were high quality but much more expensive than the great food you can get just round the corner in the main area of restaurants and bars.The hotel is a short walk from several temples including the national museum and royal palace. Make sure you walk to the top of Phousi Hill at sunset; breathtaking views.We would definitely stay again and have, in fact, booked at their sister hotel in Pak Beng as part of the 2 day boat tour to the Thai border the hotel helped us book.

Hotel Sanctuary was amazing! Their friendly staff, perfect location, affordable price and overall gentle vibe was very much appreciated. I would recommend to all and would definitely stay again!

Hotel Sanctuary was amazing! Their friendly staff, perfect location, affordable price and overall gentle vibe was very much appreciated. I would recommend to all and would definitely stay again!

Overall, there was too much difference between good and bad staff. If you train all staff, it will be a great hotel. As we are working on pool and hotel ridge roof now, there is noise from 7 am and is until September. Because of that return trip, there is a free airport transfer offer. Thank you very much!

The hotel was beautiful. The service was wonderful. Everyone was very helpful and accommodating when booking tours and buses and taxis. The breakfast was amazing. The restaurant staff were wonderful. The grounds of the hotel are classy and beautiful beautiful. The rooms themselves are very clean, large and comfortable. The hotel itself is about four blocks from the night market. Literally a five minute walk to everything. Right around the corner from Utopia. I would recommend this hotel. I would stay here again no questions asked.

The hotel was beautiful. The service was wonderful. Everyone was very helpful and accommodating when booking tours and buses and taxis. The breakfast was amazing. The restaurant staff were wonderful. The grounds of the hotel are classy and beautiful beautiful. The rooms themselves are very clean, large and comfortable. The hotel itself is about four blocks from the night market. Literally a five minute walk to everything. Right around the corner from Utopia. I would recommend this hotel. I would stay here again no questions asked.

Excellent hotel. Location very good too. Only thing was the shower wasn’t very powerful in the room. Room was very clean, staff friendly, breakfast good

Good location slightly out of the busy centre of Luang Prabang. Rooms at the back live up to the name "Sanctuary" surrounding the lotus pond. Recommend an upstairs room for less mosquitos. Rooms very spacious, comfortable, hot water with good water pressure, and firm mattresses with good quality linen. Highly recommended.

Good location slightly out of the busy centre of Luang Prabang. Rooms at the back live up to the name Sanctuary surrounding the lotus pond. Recommend an upstairs room for less mosquitos. Rooms very spacious, comfortable, hot water with good water pressure, and firm mattresses with good quality linen. Highly recommended.

Beautiful hotel/grounds. We loved the atmosphere. Very well maintained. Super peaceful/quiet. Great location. Great Breakfast - lots to eat! Made-to-order eggs. Only complaint is that the walls are thin - we heard the people next door having a "good time". The drapes are black-out, so we couldn't sleep in, but most people want to wake early, so not a problem. Wifi was good. Shower was great - quality pressure/temp. The room was clean, they had everything we needed.

Beautiful hotel/grounds. We loved the atmosphere. Very well maintained. Super peaceful/quiet.Great location. Great Breakfast - lots to eat! Made-to-order eggs. Only complaint is that the walls are thin - we heard the people next door having a good time. The drapes are black-out, so we couldnt sleep in, but most people want to wake early, so not a problem. Wifi was good.Shower was great - quality pressure/temp.The room was clean, they had everything we needed.

Beautiful hotel/grounds. We loved the atmosphere. Very well maintained. Super peaceful/quiet.Great location. Great Breakfast - lots to eat! Made-to-order eggs. Only complaint is that the walls are thin - we heard the people next door having a good time. The drapes are black-out, so we couldnt sleep in, but most people want to wake early, so not a problem. Wifi was good.Shower was great - quality pressure/temp.The room was clean, they had everything we needed.

Check in is prompt. We opted for the ground floor room due to both of us in the 80s but there were lots mosquitos as soon as we enter the room. The reception very efficiently changed our room to the next level which was very good. They even provided us with the spray. Room is spacious with view of the pond. Location is very convenient. Highly recommended.

Check in is prompt. We opted for the ground floor room due to both of us in the 80s but there were lots mosquitos as soon as we enter the room. The reception very efficiently changed our room to the next level which was very good. They even provided us with the spray. Room is spacious with view of the pond. Location is very convenient. Highly recommended.

The gardens and restaurant were in a lovely setting. The rooms all opened up onto the gardens. Rooms were slightly old style. Staff were all very friendly and helpful.

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Nice rooms, lovely central courtyard (all rooms look out over the courtyard and the pond). The staff are really helpful, and there is a good selection of food in the restaurant.

We were picked up at the airport on time and warmly greeted at the hotel and even though we had a late night check in we were given a nice dinner. We requested two beds and had two single beds fairly comfortable. Wonderful staff!

Extremely comfortable stay for Christmas. Rooms were to a high standard and bed was very comfortable. Staff did more than enough to accommodate requests and were proactive in turning down the rooms, offering mosquito spray and even providing a little Xmas gift which was sweet and unexpected. Breakfast and restaurant are to a good quality and spa treatments are worth it. Overall really good stay.

The location of the hotel is right in the heart of the city. Close walk to all the restaurants, bars, rivers and the night market. You can walk to around the city easily from the hotel. The rooms were clean and serviced regularly. Our requests were done punctually by the friendly staff. We were also allowed a late check out. The Buffet breakfast was nice and set in a relaxing environment.

The location of the hotel is right in the heart of the city. Close walk to all the restaurants, bars, rivers and the night market. You can walk to around the city easily from the hotel. The rooms were clean and serviced regularly. Our requests were done punctually by the friendly staff. We were also allowed a late check out. The Buffet breakfast was nice and set in a relaxing environment.

Our whole experience was very positive right from the time we checked in to the time we left. The staff were very helpful and knowledgeable about the activities in the town.

Our whole experience was very positive right from the time we checked in to the time we left. The staff were very helpful and knowledgeable about the activities in the town.

I have stayed at the Sanctuary before as I live in Laos and occasionally go to LP to work. This hotel really is a sanctuary from the madness and maelstrom of the tourist crowd. its elegant spacious and luxurious in its wonderful gardens and the generosity of the staff. Its nightly under the stars showings of Chang (Thai for elephant) shows Laos as it was .. in comparison to the mad commercial jangle of the now. Th rooms are spacious and comfortable. It would be nice if they had a pool but well.. its great anyway. The breakfast on the deck overhanging the pondis a great way to strat the day.. but a bottle of wine in town and enjoy the sunset from the verandah,.

A lovely sanctuary by the main road. Room is pleasantly clean and simple. The bed is sadly, disappointing. The mattress is too uncomfortable. Bathroom is clean and the water pressure and temperature is satisfying. Breakfast was simple, yet enough to keep you energise for the morning. Staff is excellent, friendly and always smiling! They even suggested an itinerary for my short stay there. This is the place to be if you want to be in Luang Prabang!

Nice place to stay. Internet could be better. Relaxing. Overall not bad choice. Staff try hard.

Nice place to stay. Internet could be better. Relaxing. Overall not bad choice. Staff try hard.

stayed at this hotel 1 night for the last night of our trip as we were looking for something more upscale. Beautiful property, I did not want to leave - could have hung out in the hotel all day. Rooms were very clean and the bathroom had a soaking tub. Amazing water pressure in the shower which was perfect after a long day out exploring. The continental breakfast was very good with a lot of options (noodles, jams, yogurts) - I was impressed by the selection and the restaurant itself is right by the lilly pond and makes for a very relaxing meal. The location was fine, a little bit of a walk to the night market/ main streets but even in the hottest month (stayed in April) it was manageable. The spa on site looks nice but we did not use it since the prices are much higher in the hotel compared to getting massage/spa treatments elsewhere - however if you do choose to use the spa it is a much nicer atmosphere than most massage places. Overall it was a great stay. The staff are very friendly and extremely helpful.

The Sanctuary is a wonderful hotel for your stay in Luang Prabang. The staff could not have been more helpful nor more gracious. The breakfast included with our room was stellar and scrumptious with a variety of Laotian as well as western treats. The daily screening of the 1927 movie on Laos, Chang, is inspired. We loved our stay!

although some aspects of the room could have been designed better (shower, patio access) it was a very nice room and the hotel and gardens are beautiful. I would definitely recommend this hotel.

nice place, prob a tad overpriced but nice, pretty location on river