Everything was great

The hotel was nice. The beds were not super comfortable because the mattresses were hard. The staff was super nice. The check in was good.

Front desk was very nice. Didnt bug constantly. Enjoyed the maid not coming everyday. Everything was very clean.

Very clean and staff were super nice.

I really like this place

Clean room, and bed was comfortable although it looked like a hospital bed. TV is a bit small. Dront desk man was awesome. Will stay here again.

The stay was ok but when I checked in, instead of 2 beds we were given a bed and a couch bed.

Was my 1st visits & the bed was so comfortable.

Nice and quiet place! Our favorite hotel! It’s also conveniently pet friendly!

Clean, safe, with comfy bed and generous tub. Food within walking distance. My room was a mini-apartment with two-burner range and full sized fridge. Appropriate for long-term stay and reasonably priced.

They are good people took care of my family and me with no problems. And took care of my pets too. Would recommend them to family and friends

I don’t like that they don’t have bath soap, hair shampoo and conditioner

The hotel was closed. The audacity of the WoodSprings advertising their accommodations and accepting my money is unethical. I took pictures as proof. There were no cars in the parking lot and the closed sign on the door. Expedia and a Wood Springs representative stated that the hotel was open. The WoodSprings rep also indicated that everyone was out and would be back after sightseeing. It was 10 pm. I did not find a hotel until midnight and most hotels were booked. I am so glad I took pictures as proof.

The after-hours staff is very unprofessional. The front desk was closed, and no one was behind the desk. I called the after-hours number, and I waited about 30-35 min for the front desk attendant to get back to the desk, then issue me my key card. I never saw anyone else working the front desk. The elevator, and entrance of the elevator had trash laying around. Then the next day I went to work, and when I returned (12 hours later) the trash was still there. I asked another tenant if they had similar experience, and they agreed.

Had to wait 15 min for front desk, gave us a smoking room. Had to wait another 15 min for front desk to change.

Didn’t have my room

Try to check in about 830:pm and nobody was there for me to check in I had to go look for another hotel

The kitchen area was unclean. Met at door by a young lady who wanted to use my phone to call her friends dad upstairs. Couple fighting in parking lot. No ice machine. Beds were basically full sized cots. Upon arrival smoke alarm was going off and when the clerk finally arrived to register us she said “oh someone is smoking in a no smoking room”. Entire property (including elevator) reeked of stale cigarettes and freshly smoked weed. Would never recommend and would have left but was absolutely the last room available in Hobbs.

Property mng says my room is 58.00, gave me a copy for proof and you charged me 76.00

I was charged twice for this stay.

I was able to easily find the facility. The check-in process was easy but my room wasn't ready-this was totally okay since I arrived prior to the check-in time. The only comment I have is that I was given a paper to sign that I did not have a pet with me, however, late the same night, I could hear the unmistakable bark of a dog-the front office was closed and it seemed to me that the residents were aware of this and were taking advantage of the situation. There were loud people entering/exiting the building until very late at night and the early-morning process for people to leave (many of the rooms were booked by construction workers assigned to work nearby) was disheartening - there were no "quiet" hours enforced prior to 8am - so from 5-6am, lots of loud noises, making early morning not a good time to sleep until at least 7:30 a.m.

The service was bad

Waited 20 minutes after calling the after hours phone to get checked in. When I got to the room it looked like someone had just left the bed was messed up.. but I managed

The male check in assistant was quite present to deal with, and was helpful in all necessary requests.

The male check in assistant was quite present to deal with, and was helpful in all necessary requests.

The gentleman who checked me in after midnight, should be in management. He gave me great service and helped me feel more comfortable being in an area im not familiar with. By far the best service i recieved from a hotel ever.

Nothing

Nothing

I love this place I stay here every time I can.. staff is wonderful rooms are clean and comfortable property is well taken care of and the management is very professional..

I get there and the office staff is no where to be found. 15 min later after calling the front dead and no one answering I get told to use a phone behind me. Gentlemen stated he was in the restroom. Really still took sometime to get up front. Got my keys went to the room bed was really small and couch had stains on them. Hall ways smelt like smoke. Kids knocking on doors down the hallway. Called front desk for extra pillows no answer went down stairs. Office closed already machine said they close at 10pm it was only 5:45. The list goes on. If I really wasn’t tired and needed a place to stay I would of got up and took my losses and drove back home.

I get there and the office staff is no where to be found. 15 min later after calling the front dead and no one answering I get told to use a phone behind me. Gentlemen stated he was in the restroom. Really still took sometime to get up front. Got my keys went to the room bed was really small and couch had stains on them. Hall ways smelt like smoke. Kids knocking on doors down the hallway. Called front desk for extra pillows no answer went down stairs. Office closed already machine said they close at 10pm it was only 5:45. The list goes on. If I really wasn’t tired and needed a place to stay I would of got up and took my losses and drove back home.

I was gladly surprised that rooms had small kitchenette . Rooms are spacious and well distributed