We enjoyed the stay. Room was clean and spacious. Great location. Breakfast was good. Staff at the breakfast area were very helpful. However there was no room cleaning service.

The location of hotel very good.

Great stay near the falls. Clean and comfortable rooms.

Area: The hotel was close to attractions after going through a dirty neighborhood. Beautiful walking trails along the waterfalls and river. City is not attractive, even a little rundown. But the Canadian city is even worse. Room: The sofa in the room was very uncomfortable because the cushion was so worn-out that you feel the hard wood hurting your back badly. Breakfast: The breakfast room was very dirty (tables and floors) unless you go very early in the morning. Housekeeping: It was almost non existing! They came every 2 days to change towels, empty trash and replenish toiletries, made the bed without straightening the sheets which left us sleeping on a bumpy bed. When I asked about changing the sheets, I was told that it was done every 3rd day. It never happened! So, when I inquired again, they informed me it would be done every 7 days. I asked where they announce such housekeeping rules, she pointed at a sign on the reception desk which said nothing about housekeeping. Expedia advertised daily housekeeping and sheets on request. So, during our 7-night stay we did not get any bathroom cleaning nor new bedsheets! This is unacceptable!! I would like to address another unpleasant issue: The reception staff was not present at the reception desk. We had to ring the bell to get them. Very unprofessional! In conclusion, I must say this was the worst hotel I have ever stayed in and I will NEVER stay at FAIRFIELD again!!!!

For 4 of the 6 days there was no internet. 1 day had the elevator down and my 75 yearvold mother had to walk 5 flights of stairs. Breakfast was free, but the same thing everyday and not on time.

Overall the hotel was very good. Close to Rianbow Bridge and NY Naigra Falls State Park. Restaurants near the hotel are touristy, expensive with aveage food quality. The free breakfast at the hotel was good, with enough variety for all. The staff was extremely friendly and helpful. The rooms was clean, however no safety deposit box.

Goodcstay. Good breakfast.

Although everything was wonderful, one of the lifts were not working which resulted in traffic.