Area: The hotel was close to attractions after going through a dirty neighborhood. Beautiful walking trails along the waterfalls and river. City is not attractive, even a little rundown. But the Canadian city is even worse. Room: The sofa in the room was very uncomfortable because the cushion was so worn-out that you feel the hard wood hurting your back badly. Breakfast: The breakfast room was very dirty (tables and floors) unless you go very early in the morning. Housekeeping: It was almost non existing! They came every 2 days to change towels, empty trash and replenish toiletries, made the bed without straightening the sheets which left us sleeping on a bumpy bed. When I asked about changing the sheets, I was told that it was done every 3rd day. It never happened! So, when I inquired again, they informed me it would be done every 7 days. I asked where they announce such housekeeping rules, she pointed at a sign on the reception desk which said nothing about housekeeping. Expedia advertised daily housekeeping and sheets on request. So, during our 7-night stay we did not get any bathroom cleaning nor new bedsheets! This is unacceptable!! I would like to address another unpleasant issue: The reception staff was not present at the reception desk. We had to ring the bell to get them. Very unprofessional! In conclusion, I must say this was the worst hotel I have ever stayed in and I will NEVER stay at FAIRFIELD again!!!!

Overall the hotel was very good. Close to Rianbow Bridge and NY Naigra Falls State Park. Restaurants near the hotel are touristy, expensive with aveage food quality. The free breakfast at the hotel was good, with enough variety for all. The staff was extremely friendly and helpful. The rooms was clean, however no safety deposit box.

Goodcstay. Good breakfast.

Although everything was wonderful, one of the lifts were not working which resulted in traffic.

I would only recommend that they check the cleanliness of the bathrooms, we found hair in the tub and on the floor. They also left us a roll of toilet paper that was almost finished.

It was amazing

Happy

Its far from niagra falls

Bathroom wall have stain looks like blood, wall paper on Bathroom coming off.. water damage ceilings. Rude check in staff..

nice clean hotel with helpful staff. Light free breakfast the concierge arranged a tour package to the falls and a boat trip on the Maid of the Mist

All good except the swimming pool which was freezing cold.

nice breakfast.

Free breakfast was very good and a little different every day. Staff was friendly and helpful. We asked for a late checkout and they were able to accommodate us. Room was large and very clean with microwave, fridge and blow dryer included. Lots of counter space, drawers and closet space and shelves. Plus a convenient 5 minute drive to downtown and falls. Very close to casino as well. We would definitely stay at this property again.

The rooms were neatly organized and clean. It was very close to the state park (10 min walking). Hotel was really quite and clean. Staffs were good.

The property looks great. The location is very convenient, walking distance from the falls. Fast check in process. Friendly personnel. Breakfast had the same items both days but it was good. A lot of parking space. Free self-parking was a plus.

Bacon? The breakfast was lacking. Over all a good stay. Central air unit was a little noisy

Ok

We had a really good stay. Our experience with the staff had also been pleasant.

Easy access, staffs are nice, breakfast was solid too.

Hotel was clean and new. Close to the falls

Hotel was nice. Nice 15 minute walk to the Falls

The best experience ever

Same breakfast everyday

I like the cleanliness of the property and their buffet breakfast and the staff from the kitchen very approachable and accomodating.

All was really good

Great staff. Felt very much at home.

We were in Niagra Falls for one night and this was a great place for a family of four. Room was clean and comfortable. Location to Falls was super convenient. Complimentary breakfast was good and had enough variety. Great value stay. The one area of improvement would be in the eco friendly department. The breakfast was all paper plate/plastic/throw away cups. Would be nice to see a reduction in throw away waste associated with breakfast.

The hotel was clean, everyone was friendly and helpful. The only downside was having to pay for parking.

Spacious room. Overall cleanliness. Good decor. Easy parking. Food was very good.

Great location. Very noisy and the breakfast was cold

Laundry washer can not be used for the simple reason that no maintenance is available to empty out the filled up coin holder. Same kind of food is served for breakfast everyday.

Very nice, friendly staff, very clean with a very good breakfast included. Close to the falls. Spacious room, and good amenities including washer and drier. They could just digitize perhaps their use instead of coins.