Primera Hacienda Hotel Boutique exceeded our expectations. The property, built in 1870, is very beautiful. The common spaces are nicely arranged and decorated. The rooms that we viewed were all clean and tastefully decorated and our room was very comfortable. The dining area is quite cozy and inviting. The included breakfasts were very good and filling. We also took the option of eating in for our evening meals and were treated to wonderful Chilean cuisine. Most of all, our hostess and hotel manager, Maria, treated us like family from the moment we arrived. She looked after every need to ensure that we were comfortable and enjoying our time in La Serena. The hotel is also conveniently located within easy walking distance to the city centre. We highly recommend Primera Hacienda Hotel Boutique.

Amazing! highly recommend this place. Maria was really helpful, quick to respond and friendly. Beautifully decorated, breakfast was amazing, home made jams and cakes. The building and rooms have a lot of character. Beautiful property with a nice courtyard and a nice pool.

Beautiful and well maintained hotel in historical building with a lovely patio and garden with pool. - After months of staying in hostels, it was like a calm oasis, just a few minutes of walking distance to Plaza de Armas. Also nice breakfast with homemade cake and fruit is served. There is also a friendly and well behaved dog named Poker. The owner is very helpful and knowledgeable about the region and speakers fluently English. We planned one night there and in the end stayed for three nights.

The pillows are the worst I’ve ever came across at a hotel. The shower can best be described as a wide trickle, zero water pressure at all. My room was by the street, so beginning at 6:30 or so the morning traffic zooming by prevented you from sleeping any later. The owner has to let you in to the hotel every time. You don’t get a key to the hotel, only to your room. Upon my initial arrival I waited several minutes outside and had to ring the doorbell multiple times. This happened again the next day after dinner. I can’t imagine how it would work had I chosen to do one of the observatory tours. Best case scenario is you’re waking the owner up at 2am to let you in. Seems there is a chance you’ll just be stuck out on the street unless you start pounding on the door to be let in by another guest. My room was right by the front door, so if you want to go to sleep early too bad. With the owner needing to let every guest into the hotel every time they leave there is commotion until all guests have arrived for the night. Do not park your vehicle on the street outside, you will get a ticket. The owner knew I was driving and parked on the street, but didn’t feel the need to tell me for some reason. There are no signs indicating any parking restrictions on the whole street. Bring your own soap and shampoo, none provided. WiFi worked well, the owner is very nice so I don’t want to be typing this. But if you chose this place to “class up” like I did, I’d choose elsewhere.

It is a secret escape and honestly it should be a secret 😀.

Fantastic place with wonderful staff

Excellent. Do not be fooled by the exterior (like we were), When the door is opened you will be meet with smile. The moment we entered the lobby I knew that this was the place for us. The lobby , courtyard , pool area are all very inviting. Accommodations are spacious , comfortable and clean. The homemade breakfasts are beyond excellent. Everything is homemade and wonderfully presented. The owner and staff are genuinely attentive and caring. We highly recommend this hotel. Enjoy your stay J&J

My daughter and her grandma are traveling together in La Serena and I made the reservation on Hotels.com from the US, the hotel was so easy to work with as I wanted to pay for their stay and the hotel made this seamless. My mom and daughter had a great time at the hotel and only had positive things to say. On their last night the hotel even had a holiday party and all the guest were invited. Can’t wait until I can travel there and stay here myself.