I showed up and they told me I hadn’t booked. I showed them my hotels.com confirmation email and receipt. They said they never received the payment even though I had the receipt. They then made me pay for a full room which ended up costing more than what the room I booked online was. I also had bed bugs bite my legs during the stay.

I showed up and they told me I hadn’t booked. I showed them my hotels.com confirmation email and receipt. They said they never received the payment even though I had the receipt. They then made me pay for a full room which ended up costing more than what the room I booked online was. I also had bed bugs bite my legs during the stay.

We booked a room in Thambili Island because of good reviews. Sadly, we were completely disapointed, since in our room there was an intensive smell of mold (maybe because the room had no window and a not-working A/C). The room was far away from that on the online pictures. We were shown another room with similar conditions - not so bad as the first one - but enough to let us search another accomodation in Colombo.

DO NOT STAY HERE. First of all there is construction-constant loud banging and sawing starting at 8 AM. The bigger problem is the dishonest staff though. I booked the room rate for breakfast and asked for breakfast. They said it wasnt included in my room rate. I showed them on the hotels.com site that it was. They said unless hotels.com would call them they would not give me breakfast. So I wasted my time having hotels.com call them. Hotels.com did call to verify that yes my rate includes breakfast. They still refused to give it to me and said just we dont do that. Yeah this place is cheap and could be fine otherwise, but in 50+ countries Ive never had a hotel or a hostel just be flat out jerks that way.

DO NOT STAY HERE. First of all there is construction-constant loud banging and sawing starting at 8 AM. The bigger problem is the dishonest staff though. I booked the room rate for breakfast and asked for breakfast. They said it wasn't included in my room rate. I showed them on the hotels.com site that it was. They said unless hotels.com would call them they would not give me breakfast. So I wasted my time having hotels.com call them. Hotels.com did call to verify that yes my rate includes breakfast. They still refused to give it to me and said just "we don't do that." Yeah this place is cheap and could be fine otherwise, but in 50+ countries I've never had a hotel or a hostel just be flat out jerks that way.

A great place to stay. Great value for money and great staff.Location wise, its a long walk to the main tourist attractions of Colombo.

A great place to stay. Great value for money and great staff. Location wise, it's a long walk to the 'main tourist attractions' of Colombo.

I think the staff was so kind and they really take their guests seriously. they greeted me with tea upon arrival, which was nice. later they arranged a car transfer to me even at short notice for a reasonable price. I also took the dropoff to the airport at 3 am, and they picked me up punctionally when agreed. The woman doorm had a shower and two toilet solely for women in the room. Most beds offer big lockers, but all included lockers. All beds have own universal charging sockets and a reading lamp. Also towel included. A random guy intruded into the girls room and the staff immediately took action to remove him and bann him from the premises before us even realizing something wrong was going on. So safety is not a worry in this place. You can buy beer and softdrinks at the hostel, and there's places for food just around the corner. Breakfast was cooked upon request. There was construction going on, but it didn't pose any noise. I'm sure the rooftop will be great when finnished. All in all its a chill and calm hostel, not a party hostel. Because of the staff, I'd recommend this hostel anyday for a visit in Colombo. It's not in the middle of the center, but I liked the calmer surroundings. You can easily access the place by tuktuk or bus.