A nice old mansion, very quiet. The pool was too cold to swim in.

My wife and I are seniors. They gave us a room in the attic. Two flights of stairs with no lift and no help. The room had no internet and we did not want to go down again to complain. There is no phone in the room. It was freezing and no heating.

My wife and I are seniors. They gave us a room in the attic. Two flights of stairs with no lift and no help.The room had no internet and we did not want to go down again to complain. There is no phone in the room.It was freezing and no heating.

Turning a villa into a hotel makes every room unique--but our room (Sage, on the ground floor) was appalling. Just in front of the reception, the restaurant and the hotel entrance door, the room's door has no noise insulation, making every conversation between the hotel personnel and guests sound like inside the room. When guests start making breakfast and checking out at 6am in the morning, it's impossible to sleep. The cherry on the cake? The room's door has a glass that cannot be shaded or covered, making it possible for people on the stairway in from of the room to look directly into the room (over the bed!). More: lapidated bathroom with a tiny sink and no mirror--the sliding door had no handle on the inside making it impossible to close. Mattress very uncomfortable. No hotel sign from the road whatsoever, not even on the doorbell, the guard on duty was not present when we come and we had to call the property to be sure to be at the right address. I truly hope that the other rooms are better (the villa is really nice) but a normal hotel cannot have guests play Russian roulette on room selection!

Turning a villa into a hotel makes every room unique--but our room (Sage, on the ground floor) was appalling. Just in front of the reception, the restaurant and the hotel entrance door, the room's door has no noise insulation, making every conversation between the hotel personnel and guests sound like inside the room. When guests start making breakfast and checking out at 6am in the morning, it's impossible to sleep. The cherry on the cake? The room's door has a glass that cannot be shaded or covered, making it possible for people on the stairway in from of the room to look directly into the room (over the bed!). More: lapidated bathroom with a tiny sink and no mirror--the sliding door had no handle on the inside making it impossible to close. Mattress very uncomfortable.No hotel sign from the road whatsoever, not even on the doorbell, the guard on duty was not present when we come and we had to call the property to be sure to be at the right address. I truly hope that the other rooms are better (the villa is really nice) but a normal hotel cannot have guests play Russian roulette on room selection!

Everything was fine only the tv had no signal. It had all the apps but i guess it was just the weather condition because it happens. But i was there for business so it was good and quiet

Everything was fine only the tv had no signal. It had all the apps but i guess it was just the weather condition because it happens. But i was there for business so it was good and quiet

Great place to stay I enjoyed my vacation. I will recommend my friends

Hosts phone etiquette quite unreceptive...felt like it was an interruption...! I stayed at a another location opposite the sites location address...not what i had seen on the site. At check out, she insisted i had not made a payment. She was clueless, and after a hectic 20 min or so...she confirmed the payment had hit her account. WIFI unavailable, TV buffered all the while, couldn't work. Water heater is disfunctional...a very unpleasant experience.

Hosts phone etiquette quite unreceptive...felt like it was an interruption...!I stayed at a another location opposite the sites location address...not what i had seen on the site. At check out, she insisted i had not made a payment. She was clueless, and after a hectic 20 min or so...she confirmed the payment had hit her account.WIFI unavailable, TV buffered all the while, couldn't work. Water heater is disfunctional...a very unpleasant experience.

wunderbar

The place was clean but not very private. The receptionist on site kept knocking at the door and intruding. Otherwise, it's a cute little place.

All of the staff were amazing and so helpful to our family! Would highly recommend staying here if traveling with kids.

All of the staff were amazing and so helpful to our family! Would highly recommend staying here if traveling with kids.

Wonderful place to stay in Nairobi. Very nice ladies working in the house. Breakfast is okay, eggs or pancakes made on demand. Shower has very little power so that was a bit frustrating. The particular house where we stayed was a bit worn. Bed was good but matrass a bit worn. The pool in the garden looked nice but is rather small and the filter stopped working so it got greener by the day.... We got what we paid for! Would consider staying here again for sure but hope they fix a few things to make the stay even more pleasant. Laundry is washed without asking, we were then (to our surprise) charged for this when checking out. Which was a very small amount, but still, would have been good to ask/inform guests.... all in all we were very happy and felt very much at home!

Small room (Sage) with dilapidated bathroom. Beautiful main hall and living roon. Nice pool area out back, too bad it's weedy. Nice breakfast room and service.

Small room (Sage) with dilapidated bathroom. Beautiful main hall and living roon. Nice pool area out back, too bad its weedy. Nice breakfast room and service.

Maggie is super friendly. The staff is efficient and great.

Great and convenient place to stay in Nairobi. Agnes and Maggie were stellar!

This property feels like home, not like a hotel. The rooms are very clean, and the staff extremely friendly - in addition to being wonderful cooks!. The property is very well located in Gigiri - walking distance to UN and shops. This is my second stay. I come regularly to Nairobi and have tried many hotels/B&B/homes around Gigiri. This is my best find and I will stick to it in the future. There is nothing that I disliked about the property.

The friendliness and commitment of the staff involved they were really very nice and worthed to be mentioned. I felt like I was at home.

Orchid Homes was like a home away from home. It was quiet, peaceful, clean, relaxing, and homey. The staff were great and accommodating for breakfast hours, kitchen use, printing, and just overall friendly. We stayed a week after adopting our son from Burundi and it gave us a secluded calm safe place to spend the week while we had medical and visa appointments! Walking distance from the IOM clinic, Village Market Mall, and US embassy. Pool and yard were great for relaxing and playtime! If you don't want the hustle and bustle and cost of a big fancy hotel, this is your place! Amazing!

Orchid Homes was like a home away from home. It was quiet, peaceful, clean, relaxing, and homey. The staff were great and accommodating for breakfast hours, kitchen use, printing, and just overall friendly. We stayed a week after adopting our son from Burundi and it gave us a secluded calm safe place to spend the week while we had medical and visa appointments! Walking distance from the IOM clinic, Village Market Mall, and US embassy. Pool and yard were great for relaxing and playtime! If you dont want the hustle and bustle and cost of a big fancy hotel, this is your place! Amazing!

The room was great sized; staff was helpful and friendly. The location was very convenient to my work!

Stayed five nights. Host ladies were extremely helpful and accommodating; location is great for UN-related work

The staff is extremely attentive and made me feel very welcome. The accommodations are very comfortable. The breakfasts are ample and very pleasant dining area. The whole place is beautiful and very well-maintained. Is he walking to a large shopping mall with many restaurants and stores. The perfect home away from home.