I booked for vip room but since it’s not ready they put me to premium room. Supervisor Cande E Tomagos told me that she will update me once it’s ready. I been waiting for her but she didn’t call or see me up to the next day. The linen that we used is very dirty and there’s a spot of men’s and girl’s liquid. I paid for VIP room but they put me to regular room. The sink was clogged, no phone lines, no power outlet.

I booked for vip room but since it’s not ready they put me to premium room. Supervisor Cande E Tomagos told me that she will update me once it’s ready. I been waiting for her but she didn’t call or see me up to the next day. The linen that we used is very dirty and there’s a spot of men’s and girl’s liquid. I paid for VIP room but they put me to regular room. The sink was clogged, no phone lines, no power outlet.

Astrotel fails to deliver its own name. The design resembles a lost boat in the pacific. They tried to incorporate astrological idea but it turns out to be a wrecked cargo ship. Theres no single window in every room but rather some ridiculous wall paper that does not serve any purpose. Rooms are poorly lit.. the washroom needs improvement, theres no where to put soap or hygiene stuff. Theres no glass or curtain that separate the toilet and the shower. U expect the entire washroom to be all wet after a shower. They dont keep record of people checking in. I booked for 5 days stay awaiting swab test for my outbound flight. The guy from the detoxicare came looking for us for the swab testbut the front desk said we never checked in. So we have to rebook our swab. Then, the guy came the next day and the hotel refused at first to let him do the test so i asked the guy to do it in the parking lot. The manager came and we explain the situation because they said they were not informed. In the end, Alvin, the manager allowed us to get swabbed in our room. The receptionist knocked in our room at 2 am and told us to check out. I was appalled. I showed my booking and told them we are supposed to check out at 2pm. They said their system indicates that we need to check out. They finally admitted that it was their mistake!

Astrotel fails to deliver its own name. The design resembles a lost boat in the pacific. They tried to incorporate astrological idea but it turns out to be a wrecked cargo ship. Theres no single window in every room but rather some ridiculous wall paper that does not serve any purpose. Rooms are poorly lit.. the washroom needs improvement, theres no where to put soap or hygiene stuff. Theres no glass or curtain that separate the toilet and the shower. U expect the entire washroom to be all wet after a shower. They dont keep record of people checking in. I booked for 5 days stay awaiting swab test for my outbound flight. The guy from the detoxicare came looking for us for the swab testbut the front desk said we never checked in. So we have to rebook our swab. Then, the guy came the next day and the hotel refused at first to let him do the test so i asked the guy to do it in the parking lot. The manager came and we explain the situation because they said they were not informed. In the end, Alvin, the manager allowed us to get swabbed in our room. The receptionist knocked in our room at 2 am and told us to check out. I was appalled. I showed my booking and told them we are supposed to check out at 2pm. They said their system indicates that we need to check out. They finally admitted that it was their mistake!

There are rats and cockroach nesting on my head board. The rooms smells cigaret. the frontdesk are not friendly not answering the call from my room. The room cleaners are not doing their work.

Small rooms mainly for short staying guests. A few problems with rooms not being fit for purpose whenchecking in but we're soon sorted out the obliging staff. Rooms cleaned regually and had good WiFi connection good cable TV and simple to operate hot shower.

Small rooms mainly for short staying guests. A few problems with rooms not being fit for purpose whenchecking in but we're soon sorted out the obliging staff. Rooms cleaned regually and had good WiFi connection good cable TV and simple to operate hot shower.

Not so good

Not so good

Amazing

I checked in the room is so dirty the bedsheets has fresh stains. They should prepare the room before allowing the guests to come in since it’s booked ahead of time.

Nice staff

The floor underneath the bed is dusty and not enough tissue on the toilet area. Also the music is too loud, I could hear it while sleeping.

The floor underneath the bed is dusty and not enough tissue on the toilet area. Also the music is too loud, I could hear it while sleeping.

The supervisor nit happy giving tip in the staff! Why? It is the customer’s choice to give the friendly staff a tip anytime the customer wants to

The room sucks with clog floor drain at toilet and there's no emergency exit plan in the room.

The room sucks with clog floor drain at toilet and theres no emergency exit plan in the room.

Nice price excellent location you are near many things the area is a little pricier than malibay Pasay but you can transport anywhere easily just across EDSA.... the market is overpriced though.... bus lines to anywhere are walking distance or less than $2 cab fare.... great location

Great value for money, very helpful and curteous staff, hotel clean and well kept. Rooms adequate size but only downside was no socket outlet to charge phone had to use tv outlet, also no window in room. Plenty of malls close by and 7/11 across road. A pleasant stay.

My first visit is Great event the room is small. However my 2nd visit the room is spacious but the aircoin is not working properly.

The only thing I can complain about was the air conditioner in the room wasn’t that good.

Got not only skin allergies from the sheets . There were a lot of roaches and mice.There’s no hot water or even a window to see if it’s raining or not. Also in most hotels they have room cleanings about every day or other day. This one, you have to ask them . It also doesn’t have a restaurant. This hotel is good for happy campers or singles only- if your tough enough!

Checked in at 11pm didnt allow us to check out at 9pm

It wasn’t bad at all but the bed was so uncomfortable

Not work hot water in front and not much cold bcoz of air-conditioning little cold

No hot water for three days

There was not 1 electrical socket in some rooms and i A not thrilled with the idea that rooms were rented by the hour .

Astrotel hotel is convinient only for shorter check in.. Why u dont put a room accomodation for longer guest to stay yes i stayed for 4days but the thing is no cabinet to put your dress,everytime u go outside the F. O staff ask u going for check out .Why. no other question? U need to put your staff for trainings.. And mirror is to low..

The stay is good. However, it took us almost an hour to check in. We arrived at 4pm and we were checked in around 4:45.