The bathroom did not have a proper shower

Nice hotel. Friendly staff.

I reserved a room for 2 adults and 2 kids, I receive the smaller room probably in the hotel, and the sofa cama don’t have sheets and a blanket.

Overall a quiet mixed feeling about this hotel ; when i check in was charged with two night of parking and i was staying one; the breakfast is not that great , but overall nice location close to the railway station , and in the center of the city.

Nice hotel but small room Horrible way to enter into the parking lot.

Very nice hotel Brilliant if using the trams or trains

Reception staff were extremely helpful and kind. Beds were really comfortable.

6 nights, an upgrade, great staff, 24 hr Taxi out the front door, what is not to like.

Wonderful, large rooms with elegant bathrooms.

I arrived around 11pm and waited for a long time till some showed up to open the door and do the check in. Also, I wasn’t offered any upgrade as a platinum member guest :/ The room was very clean, good choice of pillows. However, altogether it was a good value for money.

On all ways excellent

Decent hotel, inconsistent quality of staff. Mostly not happy to help or even greet you. Instant coffee only in the rooms and they don’t replenish. I goofed on my check in date which I made at 8pm the night before arriving. Ended up arriving a day late. Asked for a credit and they refused stating their policy. I was still staying an additional 3 night also! After asking for the manager I received a voucher for 2 drinks. I’m already a Gold and would expect that anyway. On a positive note, the hotel is literally across the street from the SNCF station. Very convenient and a 5 minute walk to Comedie Square and even closer to the tram. The are is ok but probably not good to walk late at night.

The hotel looked nice and clean and it was convenient to the train station and downtown. We did have some strange issues…we had no bottom sheets on either bed, and when we asked for sheets they had to come up and look at the beds and still didn’t understand why we didn’t want to sleep on ripped plastic mattress covers. We asked for pillows and they said there were no ore pillows available at the hotel. The room had an upstairs loft which the air conditioning didn’t touch. The downstairs was cool and comfortable but the upstairs was stifling.

Nice place to stay.

We stayed in this hotel for 3 nights. The hotel room was spacious with a comfortable bed. Notably, the front desk staff were very friendly, warm, and helpful.

Conveniently located next to Saint Roch train station, modern design, friendly staff, comfortable bed!

Great hotel and location. Super arrogant young man at checkin! Modern and clean!

Simple hotel in the center. When you just need a hotel to sleep, this is perfect.

Climate control in the rooms was not functioning. Rooms were much too warm. I was told to "open the window," and staff were not very helpful. Refrigerator in rooms also does not work--I was told I could keep my food in a refrigerator on the main floor if I wanted to...

The hotel is very coveniently located, the staff is great overall. However they do not have AC, they have central building heating or air push, which means that the whole building is heating at once. If you're unlucky and get there at a time of the year where the heater is on and it's actually warm outside, it will be extremely hot in your room even if you turn the ac off, as the rest of the building is heating up. So, prepare for sleepless nights, sweating like never...

Place was clean and comfortable. However some of the staff are unfortunately rude and not careful with words when answering concerns.

Very quiet and comfortable room, despite the proximity of the train station. Great breakfast.

🙂

In general, it was a comfortable stay. We found the room a little tight, but comfortable and modern. Standard of cleanliness was more than adequate for a big hotel. Reception staff were friendly and multilingual. Carparks were set up and spaced for big cars which was nice. Location was an issue, tight streets and alot of blocked throughfare, due to constant upgrades to the road and tram system. Made a bit of a nightmare to return to the hotel after an excursion (partially fault of google maps!) Only real issue was the sink in the bathroom was partially blocked and water drained very slowly and was left unsightly. The cleaner prior to our stay, should have really mentioned it to services that the room had a malfunctioning sink not left to us to deal with it during our stay. But that was the only gripe.

The staff were very friendly.

Great location and helpful staff. Mini fridge didn’t get cold but it wasn’t a big deal.

A beautifully designed hotel with really friendly, helpful staff. Loved my stay and will be back!

The property is a 15 minute walk to the city Center. The property has a gym but it should not be a gym very poor. One bike, one trendmill and small bags of rice as weights up to 6kg. The bike and trendmill is made of wood. Breakfast was good.

The staff of the hotel were lovely, and helpful, and good-humoured. We arrived exceptionally tired after traveling all night - they looked after us from the moment we checked in to the moment we departed.

Nice hotel. Elisa at the frontdesk was very helpful.

We stayed in several different hotels during our recent extended vacation in southern France. We loved this hotel! It was as advertised, except better - only pleasant surprises! Each one of the staff we encountered was very accommodating and personable. It was ideally located so that we were able to explore the historic parts of Montpellier we had hoped to see, enjoy amazing restaurants, and discover interesting shops. The hotel also put us close to Sete, a location we wanted to explore. We used the train to travel through southern France, so the location of this hotel really worked for us. We were surprised how quiet our room was despite being next to the train station. Seriously! We appreciated the numerous eco-friendly touches throughout the hotel. Even the décor gives an eco-friendly vibe. We had a junior suite which was comfortable, spacious, and contemporary. Loved the bar/dining area, and the breakfasts were wonderful - lots of yummy and healthy options! A silly thing but important for me - they have the best hair dryer I've encountered in a hotel!!

We stayed in several different hotels during our recent extended vacation in southern France. We loved this hotel! It was as advertised, except better - only pleasant surprises! Each one of the staff we encountered was very accommodating and personable. It was ideally located so that we were able to explore the historic parts of Montpellier we had hoped to see, enjoy amazing restaurants, and discover interesting shops. The hotel also put us close to Sete, a location we wanted to explore. We used the train to travel through southern France, so the location of this hotel really worked for us. We were surprised how quiet our room was despite being next to the train station. Seriously! We appreciated the numerous eco-friendly touches throughout the hotel. Even the décor gives an eco-friendly vibe. We had a junior suite which was comfortable, spacious, and contemporary. Loved the bar/dining area, and the breakfasts were wonderful - lots of yummy and healthy options! A silly thing but important for me - they have the best hair dryer I've encountered in a hotel!!