New hotel within Melrose which offers easy access to local restaurants and coffee shops. The hotel is extremely nice, clean and offers a fantastic breakfast and great Gym facilities.

Excellent place

Excellent location in the heart of Melrose Arch with access to loads of restaurants, coffee shops and stores. Friendly personnel who go out of their way to make you feel at home. Soft comfy beds and spacious clean rooms. What more could you ask for, for a short family getaway?

Great service and great ambiance.and safe place

My son and I thoroughly enjoyed our stay at the Melrose Arch Marriott. It's centrally located which afforded us the opportunity to walk to several shops and restaurants. My only issue with our hotel stay was with room service. When we would receive our meal from room service it was usually cold. I had to make sure to mention to please make sure I food was hot upon delivery. I was so annoyed one morning that I just sent my food back and started dining out for breakfast.

Modern hotel. Attractive decor, good breakfast and wonderful staff.

The People were great

Excellent hotel in a great area. Only spent one night before traveling back home following our (family of 4) South African safari trip. Everything at the hotel was top notch. Safe location to walk around with plenty restaurant options just a short walk away. All of the staff we encountered were extremely welcoming. Would definitely stay at the Marriott Melrose Arch when visiting again!

Wonderful staff, great service, clean, new and comfortable. Great experience.

Very new, modern and clean hotel.

Courteous staff, great location. Recommend

The room keys didn't work after a couple of uses. The staff could change money at the front desk and the room cost was high. The claim to be 5 Star but are just 3.5-4

Such a great hotel - the staff is friendly and the location is perfect!

Outstanding NEW hotel, clean, spacious, modern and stylish. very friendly efficient staff. brilliant spacious modern gym and wonderful 15-meter outdoor pool. Brilliant location. worth every cent spent.

good position

Enjoyable stay

Great location in a very safe neighborhood.The service was great. The breakfast was delicious and had a good variety.The rooms are modern, clean and comfortable.Neighborhood is very alive and has a walking strip with various reataurants and bars

Great location in a very safe neighborhood. The service was great. The breakfast was delicious and had a good variety. The rooms are modern, clean and comfortable. Neighborhood is very alive and has a walking strip with various reataurants and bars

Service

Hotel is new and in a great location. Service was excellent.

Hotel is new and in a great location. Service was excellent.

Check-in was fast and efficient. Most of the reception staff were warm and friendly during our stay. Cleaning services never got the number of guests vs towels required correct from arrival through to check-out. Breakfast was awesome and staff ensured prompt refills and service. Covid19 protocols were adhered to and the requests were simple and non-intrusive. My kids loved the pool and clean fresh towels were always available when we made use of the service. The valet parking was advertised incorrectly on Hotels.com and I was presented a bill which was about 4x the advertised. This was then corrected to my satisfaction by the deputy manager after a lengthy unsuccessful discussion with a receptionist that was not very understanding of my perspective... My suggestion would be to have the lady who attended my check out, trained better for future guest encounters of a similar kind. Overall it was a good experience. There are gaps that would need to be adressed to make up for a more impactful experience of a 4* establishment.

Check-in was fast and efficient. Most of the reception staff were warm and friendly during our stay.Cleaning services never got the number of guests vs towels required correct from arrival through to check-out.Breakfast was awesome and staff ensured prompt refills and service. Covid19 protocols were adhered to and the requests were simple and non-intrusive.My kids loved the pool and clean fresh towels were always available when we made use of the service.The valet parking was advertised incorrectly on Hotels.com and I was presented a bill which was about 4x the advertised. This was then corrected to my satisfaction by the deputy manager after a lengthy unsuccessful discussion with a receptionist that was not very understanding of my perspective... My suggestion would be to have the lady who attended my check out, trained better for future guest encounters of a similar kind.Overall it was a good experience. There are gaps that would need to be adressed to make up for a more impactful experience of a 4* establishment.

Pool and gym are amazing.

Luxurious rooms, great location

place was beautiful but it advertises that it has a hotel shuttle to the airport. what they don't tell you is that there is a cost to it.

Very professional, humble & grateful services & accommodations!

Very professional, humble & grateful services & accommodations!

Good

Good

This hotel is basically brand new. Its the. nicest hotel Ive stayed in in Joburg and Ive stayed in a lot of them. Melrose arch is great cause there are shops and restaurants you can walk to and stroll around during the evening. Very safe. I have one tiny complaint in that the temperature in the shower would just randomly change but really thats it... everything else was perfect. Very professional staff, good food, confirmable spacious rooms.

This hotel is basically brand new. Its the. nicest hotel Ive stayed in in Joburg and Ive stayed in a lot of them. Melrose arch is great cause there are shops and restaurants you can walk to and stroll around during the evening. Very safe. I have one tiny complaint in that the temperature in the shower would just randomly change but really thats it... everything else was perfect. Very professional staff, good food, confirmable spacious rooms.