Front desk people are rude.

Serene but APP for streaming television channels like YouTube and Netflix was not working. There was no streaming problem at my next hotel a few blocks away.

It is Calle Revolucion in Tijuana

everything was perfect just one problem the elevator was not working

Comfortable beds

Elevator wasn’t working. But overall it’s good

Great location and upscale

The best

It was pleasant. Unfortunately, the elevator was out of order and ny room was on the 4th floor 😭

Everything was good, but the lighting in the room was horrible.

The property was nice and a lot of restaurants nearby

I was forced out of my room for housekeeping to clean and they didn’t even cleaned the room, I declined housekeeping and was told I had no option but to get out of my room by receptionist and said it t was ordered by manager and it was for every guest, I have stayed before with no issues but this time staff was very rude and my 4 day stay was awful, also elevator was not working, housekeeping accused me of having illegal substance in my room and it was my protein powder, glutamine powder in a bag but they didn’t even care to listen to me and show them what it really was, the reception es was just rude and I will not stay here again. I pay for my sta to be comfortable and to be forced to get out of my room for a unacceptable and also to be accused of something false. Very unhappy with this experience.

Good

Cool boutique hotel -it’s dark, so think W hotel, not Ritz… Great location and really artistic atmosphere -100 feet from the original Cesar. Salad!

They have good service

Like the staff very helpful to my needs and elevator needs to get fixed

Nice

It was right on the strip

New front desk personal no good

Great really clean

I recently stayed at Rio Rita, and it was an incredible experience! The highlight of my stay was definitely the hot tub. After a long day of sightseeing, it was the perfect way to unwind and relax. The hot tub was impeccably clean, the water was at just the right temperature, and the jets were powerful and soothing. The room was spacious and well-appointed, with all the amenities you could need. The staff was friendly and attentive, making sure we had everything we needed for a comfortable stay. I highly recommend Rio Rita for anyone looking for a luxurious and relaxing getaway!

Central place to stay, parking validated across the street. The lighting in the rooms is not the best, come prepared. Awesome place overall

Good and clean with decent price but no windows in the room.

Love staying here

The room was next to the service elevator and it was screeching all night long. Also, noise constantly came from the room upstairs which sounded like someone was living there (bouncing ball, moving chairs/funiture). They gave us an extra hour but it was just unpleasant.

I enjoy staying here for many reasons. It’s very modern, clean, good location, friendly staff, and the beds are very comfortable. I just wish they had a little bit more light in the rooms. It’s a little dark, but overall I love it.

Wish they had free parking like the previous times I've stayed

I loved everything about the property it was quiet and private. I would highly recommend this hotel if you need a quiet get away, the bed was comfortable I loved it. The A/C worked perfectly and the shower was just what i needed after a long walk. The only thing I did not like was the parking you have to park in the casino parking which is across the street from the building. They do offer valet parking free of change which is good. Parking is included for hotel guest.

The staff was not friendly and rude. The advertisement clearly stated free parking when in fact that is not true. We paid nearly $24 US to park for less than a day. I heard several other guests complaining of this as well. Also, they do not allow you to bring guests into the hotel. We had family join us downtown and needs to use restroom and they were turned away. Crazy

I usually uses this Hotel because the restrictions that they have. But this time even that, the people on the room next to me , they were too noisy that I couldn't sleep the two nights. I notified the hotel but it didnt help with the issue because the problem didnt get solved.

Beautiful property - room was very clean and comfortable.

The room was nice. But the TV was complicated very slow connection, and there’s no coffee maker in the room.