Nice, clean hotel in quiet surroundings however staff came across rather stern and not particularly friendly. Beds were hard and uncomfortable and the walls were thin as we could hear next door coughing all night. Shower was very loud and again we could next doors shower when they turned it on at 5am. Overall it was ok.

Read the fine print before booking. Would not have paid to come here if I’d have realised about the £20 for leisure. Problems of booking in a rush and business taking advantage of it not being fully transparent. Bit of a concrete jungle. Huge bathroom but no bath just shower. Really warm room. Firm mattress, not my preference but otherwise ok. Not noisy. Staff friendly.

Enjoyed it here and would stay again,service and food were good,only criticism is if you don’t book directly with the hotel you have to pay for use of the gym and the spa which isn’t cheap,plus breakfast wasn’t included.

Very nice and quiet, clean rooms, staff al very helpful, will certainly recommend this place.

Super stop over and nothing around so extremely quiet.

Excellent place to stay. Site could do with signage from the main road as approaching from the east there isnt any signage. All in all a very enjoyable stay

Was just fine

Please note gym/swim not included unless you book direct. I didn’t realise this but the staff informed me. I had to pay extra but worth it

The hotel is good, but not a luxury hotel though, I would compare it to a Premier Inn. Staff were very friendly, breakfast was great, rooms were clean, and the bed was comfortable. There is tea and coffee in the room, but the chair and desk were very uncomfortable to work at. The main bar/restaurant has very little atmosphere and the food is average. Watch out for the extra charges, breakfast and spa access is not included when you book through Hotel.com.

The most disgusting place I’ve ever had the misfortune to stay. Two rooms tried, both equally as foul and one was supposed to be “the bridal suite”. Blood, hairs, stains of all sorts, mould, damaged furniture, broken electrical equipment, manky old toilet… I could go on and on! Staff weren’t in the least bit surprised or interested. Told to complain to hotels.com not them. Oh… and they hide the fact the pool and gym are a £20 extra in the t&c’s. Avoid like the plague!

The lovely view from out window. So nice to look out and see green fields.

Stayed here on business and would stay again, room pretty standard but comfortable and very good food in the restaurant.

My room was moved. Change of room was terrible, room was ice cold. Heating was not working. When i requested extra blankets, i was given only one for 3 of us. It was -3 degrees and the bathroom was warmer than the room. My 4 year old, my eldery mom and me didnt sleep at all due to how cold we were. We complained to reception but they didnt do more than one extra blanket. Breakfast options were very basic to none. The staff was trying but there wasnt enough to offer not even a proper coffee machine. Hotel is not value for money. Clearly lack of staff. Upon checkin I was informed to get more details on the hotel and how they operate I should have booked directly. Being a gold member hotels.com member privileges are nil in such hotels. Spa is at cost and so is softplay. Nothing is included as part of your staff. I am utterly disappointed and have left with unwell child due to no attention by hotel management on how cold room when it freezing temperatures outside. Staff asked me if I turned on heating noone went to room to check and help. Hotel bathrooms are outdated and curtains dont close properly. No more than 2 stars hotel. Not worthy more than that

A very nice well run hotel with very friendly staff. Good quality food for breakfast and in the bar

Hidden spa / gym cost of £20 per day it is in the small print - they would not deduct

Hotel is tired and needs updating but staff are friendly and helpful. Bed was comfy but the rooms are dated.

Walls were power thin and you could hear other guests in rooms, water was either boiling hot or freezing cold. Room was very cold

Nice hotel and facilities,, really good leisure facilities but the food was mediocre for dining. warm not hot, dried mushrooms for the steak and cold chips and onion rings. When I mentioned the staff just apologized and took my plate.

Very good hotel, excellent gym facilities, friendly helpful staff and a wide-ranging menu to suit al tastes

There was a power cut overnight. This meant I could not iron clothes, go the gym, watch tv. Although I do not blame the hotel I feel compensation should be paid as I did not enjoy any of the things I paid a lot of money for.

Unfortunately the hotel was very busy with a wedding and the noise, slamming of doors, loud noise was woeful. We tried ringing at 01:00am to complain but no-one answered. We eventually got to sleep around 1:45. The room looked tired and worn. When we complained to reception the following morning there was a total disinterest and lack of concern. We will not be staying here again.

2 night stay whilst visiting friends that live near by. Comfortable, clean room. I thought tv was a little too small and struggled to see the programmes at times. Also, as I was in the building separate from the main hotel I felt a little uneasy coming back at night (as I was travelling alone), and room was at the far end at the back of the building. Staff were friendly, nice breakfast and bar and restaurant were good. Definitely stay again

X1 night stay. Rating was high 7's - however it should be mid 8's. Good value for money, clean, quiet and a comfy bed. The gym is as good as youll get when working away from home. The staff were all v.pleasant and accomodating.

great place to stay but customer service was shocking. i had covid so could not go and when i contacted the hotel they would not cancel the stay or even move it to another date so i had to give the night away to a friend. shocking service. will not stay again.

Additional charge of £20 to use gym and bed was as hard as a concrete slab.

We had a stay for 2 days Sunday Monday, the place is spotless, the service superb had evening meal and breakfast the staff are all very friendly and we would go again

Great relaxing stay whilst working away. Gym, swim and sauna, very nice

Lovely grounds, good spa and good food with plenty of choice, but does need bigger TV in bedroom

Staff were great. Room seamed for business. Desk and chair and beds. No place to relax apart from bed. Bed was hard didn't get much sleep. Parking outside annexe seams for staff while guests further away.

Great hotel, nice location.

nice room clean free parking nice fresh hot breakfast.

Stayed for 2 nights here and felt very underwhelmed.Very noisy and need to invest in some sound proofing for the rooms. Clean but very dated. Hardest mattress I’ve had the misfortune to sleep on- it was very uncomfortable and I really ached in the morning . Breakfast a total rip off at £12 - tinned grapefruit and no other fresh fruit, a few croissants and only toffee yoghurts on offer I ordered poached egg on toast and the eggs were over cooked. Service could have been better- reception wouldn’t even book a taxi for us - I’d have expected this at £119 a night. Spa not free to staying guests at the weekend-very disappointing when you pay that amount. Would not come here again - very poor value for money.