Extraoridary helpful Guy from hotel Scherlin reception. Very fast reaction in case of unexpected situation. Spacious and warm appartment, very well equipped kitchen, very comfortable beds. Very quiet place! Great to rest.

I was aware of that but only location wasn't the best (not in the city and quite far away if you are jot with the car). On the other hand it was extremly quiet😁 so great place to sleep.

Super ausgestattete Unterkunft, noch nie so gut erlebt. Es war alles da was man brauchte

Nicht direkt in der Nähe von Liften. Aber Ski Busse fahren

Clean, large, silence, cooking facilities

Towels quality. Basic amenities like soap, cleaner, toilet paper, etc not present; usually I found in B&B and apartments

Spacious, clean, comfortable, mix of modern and traditional decor. Helpful staff in linked hotel and could use their facilities if desired (pool). Local free bus system worked well for us but a car would be helpful for getting there and away. Beautiful area to explore.

Washing powder not supplied for dishwasher etc.

We got upgraded for free to the bigger apartment due to the availability, and we could use all the facilities from the hotel. Very friendly and helpful staff. We especially liked using the pool with our 2,5 year old. The views from the hotel were amazing. The city is only a 5 min drive away. Very spacious apartment with well equipped kitchen.

We stayed at the chalet Scherlin, that is not located at the hotel itself, but a 5 minute drive away. Spacious chalet with great shower and good beds. WiFi works well. Great location, close to the bus stop. Hotel has wellness and pool that can be used.

We would have liked to find some more basics in the kitchen. Like a dishwasher tablet and some coffee pods or tea for the first day or two. Also, a clean sponge and cloth would have been nice. There were some old ones lying around, but that does not seem hygienic. One of the beds wasn't made. It is a 5 person chalet, but we booked for 4, so I get that. However, the staff told us that someone would come to sort it out. Never showed up. There is a pretty loud buzzing noise that can be heard in the bedrooms. It sounds like there's a fridge working overtime. If you are sensitive to noise or a light sleeper, bring earplugs. Keep in mind that the wellness facilities are a couple minutes drive away. We ended up not using these because of that. Chalet has no designated room for drying skis and boards. Dining chairs are bound to fall apart any time soon

We would definitely recommend this chalet: the bedroom is very comfortable, the kitchen is well equipped and the owners are very kind. We also loved that we could make use of the swimming and sauna facilities of the hotel, this was amazing!

We really enjoyed our stay. The view to the whole Ortisei valley was beautiful. The chalet was spacious, really clean and fully equiped with everything youay need during a holiday.

It's more about suggestions to the owners and not dislikes: - wifi password instruction with all capital letters was confusing - please send in your welcome emails or during pre-checking email communation that people need to go to hotel first to check-in. More and more hosts provide such instructions in emails and people are just getting lazy to read every piece of fineprint on booking.