The hotel is quite traditional or old school but the rooms are very clean, comfortable and quiet facing the garden. Staff are nice and the breakfast is decent. Coffee is fantastic if you ask (I like espresso). Close to the centre but in a quiet place.

Breakfast was good, but a bit sweet to my taste. Everything was fresh and fresh fruits were available.

Firstly the staff, who were very helpful and welcoming. presented my colleague with a bottle of Champagne on his birthday and even offered to iron my clothes. Secondly the location was excellent to explore Braga from.

Beds were a little uncomfortable and the cockrels at the rear of the property can give you an early start!

central location,

the shower head needs to fixed/replaced

Everything was truly wonderful: staff, location, price, for our needs. We could easily walk to our conference venue.

Building is beautiful, room was big and hotel centrally located

quite few things: - on our arrival ( at noon) we were informed ( cold , sharp and unfriendly) our room would only be ready 3pm which seemed really oddly late. Also we were told check out was at 11am even though booking.com and the own hotel brochure it was at noon - they do charge € 16 per person for the breakfast but it was a huge rip off. 1 type of cheese, ham, 3 types of bread , not fresh cookies or cake and a bad coffee. I did pay between 12 to 15 euros for bfast across Portugal that were 1000 better. If you can just near the hotel there are great and cheaper options - the shower glass is quite short, that meant having the bathroom literally under water making us to spend few minutes drying out the floor after the shower, not fun All in all, thoug rated a 4 stars, do not expect a 4 stars staying. If anything and only because of the room size, it'd rather be a 2 -3 stars

Lovely interior, very warm and the scent in the air was very pleasant! Quiet room,, comfortable bed, good shower and a great night of sleep!

Loved everything!

The staff was lovely and the hotel was charming. The location couldn't have been better - it was away from the bustle of the center but just a few steps away from everywhere we wanted to be. They even had bath robes, which was not expected!

It would have been great to have free parking available 24/7. Parking in a nearby lot is complimentary in the evening during specific hours, but has a fee during the day.

amazing location 2 mins from the center comfortable room

only 4 free spots for parking and most of the time they were occupied by people outside of the hotel. hotel was tired of calling the police every day to fine the cars. if you park in the underground parking close by it’s pretty expensive (the hotel does cover overnight parking)

I loved the location because we could walk everywhere. Parking was included for free. The staff was incredibly friendly and helpful. They knew the area and were eager to insure that we had a fabulous stay. All the staff was fluent in Portuguese and English which was helpful when communicating. The buffet was on point, it had so much to choose from and everything was fresh. The buffet breakfast was over the top. The balcony in our suite was the best part of our stay. We had fun hanging out late at night and having coffee on the balcony early in the morning. We had 2 balconies. The room was clean and well stocked. The towels were large and soft. The blow dryer worked great. The room was spacious. I like the decor in the rooms. There were 4 large closets to use. There was plenty of light in the rooms. There a few things that can be improved…The tub was old and very high to enter. The refrigerator did not work and 1 full day we didn’t have WiFi or cable. It was ok because we were out and about most of the time. The room needs plugs for phone chargers in outlets or on lights. Magazines and newspapers were not available to read during breakfast( that would be helpful). It would be helpful to have a small gift shop. The area between the office/ check in and the restaurant needs to be more organized. The only improvement for the bathroom is a new tub and the bidet is too close to the toilet. The room needs one more trash can in the bedroom area. A few bottles of water in the room would be great. I would love a bit of a keepsake from the hotel maybe a towel or cup. Also, there was no phone to call the office. It would be nice if they gave you a history of the hotel. I know it was a 4 star hotel but we enjoyed our stay as much as 5 star hotels. I would recommend this hotel to friends and I would stay here again. We loved the staff, the balcony, the downtown, the free parking. Since the WiFi was done, I know that was not there problem. It was down for the whole area.

No WiFi . It was out. Needs newer tub and the bidet moved away from the toilet. Needs ports to plug in your cell to charge on newer lights. Needs a broom so we could sweep, the refrigerator didn’t work, the cable and WiFi were out for 1 day, I would like newspaper to read during breakfast, having brochures and maps available in the lobby Clean up the room between the lobby and the restaurant

Location was excellent Room was perfect

Brekafast wasn't great; food not covered up so flies were all over the bread and puddings Trying to enter the building in the evening, the security guard constantly would lock the door, not be in reception to hear us knock on the door and failed to answer the phone on multiple occasions.

beautiful very comfortable nice staff and very prestative

N/a

Shower is difficult to operate and floods the bathroom

The hotel location is central, very clean and cosy. The staff are very helpful and friendly. The breakfast is very good, and the rooms are spacious and clean.

Excellent breakfast, and nicely early. Great location, and the festival of São João was going on so it could not have been better

Nothing. All good.

Fantastic location, friendly staff, big breakfast, beautiful old building.

Do Ambiente do Hotel

I loved everything about this hotel

nothing

The location was excellent and staff were helpful and well informed

The beds and pillows were not very comfortable and the air conditioning not very effective. At breakfast everything was brought to the table at one time so food and drink were cold

Location was perfect, The staff helpful and friendly.. Breakfast very generous and perfect scrambled eggs. Loved being on the top floor with the light.

The pillows. Foam and uncomfortable.

the staff were wonderful and the breakfast was very nice

it wasn’t clean and the bed is terribly uncomfortable. the furniture is old and impossible to use.

Location is excellent.

Nothing