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Great location room/hotel clean and staff helpful

No facility to make hot drinks in room. That would have been a nice touch. Facility for English TV programme such as BBC news

Perfecta ubicación.

Precio

Muy buen ambiente, el personal muy amable y la limpieza era perfecta. Todo el hotel está en perfecto estado, muy bonito, en una ubicación privilegiada. La habitación es bastante amplia, especialmente el baño, que va completamente equipado. Repetiré sin duda.

Quarto amplo que acomodou o casal e meus filhos. Já estive antes no hotel e voltei

Nada a pontuar

La ubicación, el tamaño de la habitación, el desayuno, limpieza,...

Buena ubicación, excelente atención y amabilidad…

Localização privilegiada, a uma travessa da Gran Via e próximo às estações Callao e Gran Via. Funcionários muito simpáticos e prestativos. Café da manhã incluído facilita muito para quem está a passeio.

Nada a declarar

No desayunamos con ustedes. La ubicación, perfecta!

Todo muy bien, los empleados muy amables y atentos. El desayuno bueno , todo súper correcto. La habitación muy limpia y todo nuevo. Muy cómodo por la situacion.

Estuvo todo perfecto. Las camas un poco duras.

La ubicación es lo mejor. Tiene restaurant.

Al llegar tuve que pedir que aspiren la habitación porque estaba llena de pelos. Estuve en el 5to piso por 4 días y tenía que cambiar de ascensor para llegar a mi piso. Están haciendo arreglos en el hotel pero nadie avisó , deberían advertirlo con antelación o bien, en una larga estadía haberme otorgado una habitación en la que pueda llegar más fácilmente. Mi habitación no tenía ni pava ni cafetera. El gimnasio te cobran €6 por día.

the location

the bed was not comfortable at all. during the night the emptying of glass bottles could be heard from our bed room late at night. the construction works were heard duting the day. the room did not have a coffee maker

La ubicación

Rooms were good and location was great

Breakfast wasn’t included and the breakfast restaurant was packed and not the best looking.

We enjoyed the location of this hotel, it was was walking distance to a lot of Cafe's and stores. The staff was very kind and helpful to us.

The room was way to small for our family of 4. For the price we paid for the room, I had expected a bit more space. We barely had room to move around each other and the bathroom was super small.

Wonderfull lobby and location.

Old showers and hot AC

Very comfortable beds, location near stores and sightseeing

Location very close to main shopping area and restaurants. Bed very large and comfortable

Nothing, very pleased with hotel etc.

Location

The ladies in the restaurant didn’t serve us. Me and my 2 kids were the only ones in the restaurant. Lady behind the counter told us to sit and left us there until we left the restaurant. We had just arrived in Spain and it was late the kids needed to be fed. We had to go out for food. As a person of color I did not take this treatment well. This may be the only reason I never come here again.

Location = Good Room = Filthy Bed = Smelly

Poor building Filthy - Filthy Filthy

Location

Room facilities

Convenient location.

It was exceptionally noisy!!!!

location

bathroom was unclean and not the best

location

bed was uncomfortable, 2 twins instead of full like we asked. mold in the shower, water heater slow. construction on site, we had workers on our window and had to keep curtains closed.