Slow inefficient service, had to wait to have tv fixed (why was it not working efficiently?) and waited for eggs to be made in the morning for a good 15 min, gently not very helpful and friendly

Room view: the highway... And sound insulation was like... non existing. Almost impossible to sleep, you keep feeling you are on the highway sholder... Nerver, never again!!!

This hotel was not soundproof, and it was so noisy with too many families that I couldn’t get any sleep.

The highway side room is a little noisy!

We woke up the 2nd day to children running back and forth in the room above us at 8am. My husband called the front desk and the person said he would take care of it. The running continued for an hour & my husband called again. Same response from front desk. Horrible. We were told the people checked out, but not soon enough for my taste. In order for the room to be cleaned, I had to let the front desk know the night before. My husband went down & told them we wanted service the next day. As we were leaving the following morning we saw the cleaning help and reminded them. We were out at 2 family functions that day and came back to the hotel about 11pm. The room was not cleaned. I took pictures of the unkempt room and went to front desk to complain. The attendant showed me in a printed sheet my room and even MY NAME on the list of rooms to be cleaned. He was not sure what happened. He offered to change my room. I told him no kids above me please. I was given a suite BUT WAS MOVING MY BELONGINGS AT MIDNIGHT after being out all day. I told the mgr at check out all that happened. He didn’t even offer to compensate me in any way. I had to demand it.

Clean, good amenities.

This was my second time I've stayed at this hotel and this time was very disappointing. My room had spiderwebs all around the AC unit, with a dead bug sitting right on top. Also, a huge spider was in the bathroom. Overall, I would not recommend.

Harsh, at the front desk, was positive, smiling & very helpful!