We found the staff welcoming and friendly. The rooms were comfortable with everything one would need for a short stay. The breakfast buffet bar simply groaned with a huge range of cold food and drinks and there was a good menu for cooked alternatives. We were only able to fit in one evening meal and we went for the specials choosing fish for both starter (trout paté) and for mains – as we were near the sea, we decided on ‘catch of the day’ which turned out to be sea bass. The latter was both delicious and substantial – being presented to us by the very competent chef. This certainly was the highlight of our visit.

Lovely location, hotel was very comfortable. Staff were friendly. Good value for money. Will be returning.

The property and rooms were very nice, however the food was extremely poor. The hotel manager was very poor interacting with the guests. He gave you the impression that he didn’t want to be bothered.

If your discovering the south downs ie Arudel Castle etc this gem of a find is worth the stop over. Its a Fabulous building. Warm welcome from Sue and her team. Very nice interior. Loved the fish and chips Dinner. Bar and food very good value. Our room (3) was a real lovely surprise well furnished and huge. We stayed in Arundal the previous night which wasnt a patch on this lovely place. We visited Arundal Shoreham and the prettiest village in the downs Amberley.

Restaurant and food was lovely but the rooms need abit of TLC broken hose on hairdyer ,valve on radiator in bathroom is broken glass shelf fitting in bathroom doesnt look nice ,bin wasnt emptyed and tea and sugar wasnt replemished

This hotel was an absolute beauty, it's full of charm and character. We stayed in the room with 4 poster bed and bath. The room was a delight, clean, big and just a joy to stay in.

Lovely old building Very friendly staff And good beer

Didn’t stay. Was at a music festival. Was not aware you had to check in by a certain time. They wanted to leave by some silly time so I could not use reservation. Very disappointing.

Continental breakfast was excellent!

The hotel has exceeded our expectations. It was truly beautiful and cozy. We felt really welcomed by the staff. I would definitely recommend this to couples and friends who would like a weekend getaway.

Hotel has character but a bit tired. Couple of things broken in room. Food was average, with a wait of 1 1/2 hrs for main meal which was not very hot. Staff friendly

It was a great place to stay, excellent customer service. The room was clean and warm. A very unique hotel. Highly recommended.

We booked through hotels .com & booking said breakfast included When we stayed we learnt it was continental only We then checked on booking website & after clicking on tea cup icon leant about the continental breakfast….suggest clicking

We had a great stay. All staff very helpful. In the bridal suite which was bright and warm. Lots of hot water for the lovely bath. We arrived later than we liked but were still able to have a meal. Reception is not manned 24hrs but not a problem as your room key also lets you in the front door. Already thinking of booking our next stay.

Avoid Avoid Avoid. Never have I ever been subjected to such rude management and staff as this establishment offers. On arrival met at reception by a lady who never smiled and made you feel like an inconvenience. Told your rooms there and basically threw the key at us. Went for a meal in the restaurant and the wrong food was rung through the till and charged (only spotted as I checked the receipt) I went to ask if we could have what we ordered and was told it was a mistake and the correct food was being cooked. I had to them ask for the difference to be refunded as what was rung through was more expensive to be told “we’ll you’re getting what you want” Basically made to feel guilty for asking for “my” money back!!!! The room was booked with complimentary breakfast. When we went to have breakfast we ordered a full English and a vegetarian breakfast. When we sat down the staff member came over and told us it would be chargeable and when I said breakfast was included in the room- as per the booking- I was told yes but not anything cooked-continental only( this was not stipulated anywhere. Went to speak to the manager Andy who was the rudest man I’ve ever dealt with. As I was approaching reception I heard the lady who took the order slagging us off The contempt was unbelievable. He basically said tough and if you don’t like it leave. His defence was “you enjoyed your meal yesterday didn’t you?” If I can save anyone from this awful establishment I will be happy

Cosy well maintained , relaxed atmosphere , freindly and attentive to needs

Generally very good but room cleaning each day seemed to be very inconsistent.

Great time. Older building so furniture somewhat dated but "premier inn" type furniture would be completely out of place. Quirky in a good way. Management and staff go out of there way to make you "feel at home"! Food fantastic and plentiful. Under new management so if you had a bad experience before I highly recommend you give it another try -- you will be pleasantly surprised. Would have been nice to have a small fridge in the room and possibly bottled water, but no big deal. We will return whenever we are in the area!!

A very comfortable 2night stay at this hotel. Set in an interesting architectural area and very close to several places to visit. We had a couple of issues with the room on arrival but they were quickly and efficiently sorted by the very helpful charming staff. The food was excellent particularly Sunday night dinner, breakfast was also good. Comfy bed and huge quirky rooms

I booked the suite for my partner and i for 3 nights and had the most comfortable and relaxing stay at The Roundabout Hotel. Despite a kitchen operational issue on the first nights stay that prevented any meals being able to be served, the hotel catered admirably over the remaining two days of our stay providing lovely meals despite the lack of and stove and oven. We really enjoyed our stay. The staff were very friendly and the room was very comfortable. Would certainly recommend this hotel.

Decent hotel. Clean. Good food. Friendly staff.

The food was of a terrible standard but at least they didn’t charge for our mains and apologised

Terrible experience staying here. The door lock didn’t work, the shower didn’t work, the pillows were old and lumpy. The list goes on. When we reported concerns and complaints the staff simply told us they were already aware of the issues from previous complaints! Akin to Faulty Towers.

Very good customer services sorted out very quickly

Very good customer services sorted out very quickly

Nice country hotel, service and food was OK. Good place to stay for Goodwood which is about 30 mins away.

Nice country hotel, service and food was OK. Good place to stay for Goodwood which is about 30 mins away.

The staff at the hotel were extremely helpful and polite. The breakfast was very nice and service was great. Lovely place to stay.

A beautiful building but in great need of updating in many areas. The rooms are very clean but dated and shabby. An evening meal served was very good but breakfast was extremely poor - buffet very limited in choice & the cooked breakfast left a lot to be desired. Very few staff on duty. All staff were very pleasant & hard working but it is very clear that some have received little training - unfortunately they are the ones that take the blame for everything! Which is extremely unfair. This place has real potential but it needs a great deal of work to bring it up to scratch- really hope this can be achieved.

A beautiful building but in great need of updating in many areas. The rooms are very clean but dated and shabby. An evening meal served was very good but breakfast was extremely poor - buffet very limited in choice & the cooked breakfast left a lot to be desired. Very few staff on duty.All staff were very pleasant & hard working but it is very clear that some have received little training - unfortunately they are the ones that take the blame for everything! Which is extremely unfair.This place has real potential but it needs a great deal of work to bring it up to scratch- really hope this can be achieved.

Beautiful setting, peaceful and clean. Reception and bar staff very friendly and helpful.

Lovely building and staff, only slight downside this visit is that they are laying new floor in one of the dining areas and hence was noisy during the early evening (6pm to 7.30 ish) with saws and what sounded like chisels. Hopefully this will be completed when we stay again.