Nice quiet little stay ! Breakfast was great! The workers were definitely working hard to keep up and keep things cleaned !

No towels for a family of five I only had two towels for my stay of two days. The elevator was broken it was very inconvenient and made the stay terrible.

Didn’t clean the coffee machine out from prior use, odd noises in the room from pipes.

I did not like the the bathroom sink is right at the entrance instead of inside the bathroom where it should be located

Pretty decent

I like: fast checkin and check out I dont like: stairs very dirty, king bed rooms are very noisy all rooms cos next to the high way, AC is noisy, motel quality with overprice Receptionist are nice!

Everything was great. The room was quiet and clean.

I have stayed at this location multiple times over the past 10 years, always when I visit the area from out of town. I like the location, the staff is always great, rooms comfortable, and the breakfast is a nice touch to start the day. I stayed there for 4 nights, starting 7/8. I generally look for a hotel where I can sleep, not hang out all day, so I usually overlook smaller issues there, like elevators not working, room keys failing multiple times, broken lights, etc. Every morning I woke up, I noticed that I had more and more bug bites all over my body, including areas that are always covered by my pants, except for when I shower, or am in bed. When I pulled back the blankets, there were a bunch of black things on the sheet. I quietly mentioned the issue and the front desk person was super kind, and he also gave me the manager’s name and contact info and encouraged me to reach out to him. When I got home and my husband saw the insane number of bites, he highly suggested that also mentioned that I reach out to the manager, with pictures. I’m generally not one to write a poor review, but I did reach out to the manager after I got home on 7/12, and he didn’t even have the decency to respond to me. After being bitten up that bad, woken up by something crawling on my butt on Thursday night, and seeing all the black specks on the sheets, it seems the professional thing to do would be to at least acknowledge the guest’s complaint, not completely ignore them. I won't be back.

This place is terrible all they care about is a guidance counselor from Township School District 214 who’s Korean making food and eggs with a food class with a camera with academic concerns with El Salvador Carranza and Kaszor looking for me after woodworking with Richard Hyde without Jordan and Mary Anne jahrling with law and individual with Jodi blazekand detective gombar at the Arlington Heights police department not offering open first study hall and doing Omni with Justin Vick with the property custodian and retired athletic head bob huber and not doing advanced activities and a normal class and getting Steve messers signature without chipotle glenview coming at me from Zion to rolling meadows high school to be a mustang with Thomas scotese screaming “Steve Kim” at wheeling high school on a speaker.

Ac unit not working, rooms and bathrooms are very dirty and old. Property needs complete new bedsheets. Elevator wasn’t working also.

Was a good stay a bit unkept but was enough to get by

Courteous front desk staff, convenient access to Chicago

Room was clean. Only bad thing was the ac was off before I got there and the room was uncomfortably hot. Having to run an ac that hard is not anymore energy efficient than maintaining a baseline cooler temperature.

second shift manager was polite and responsive to my concerns. The elevator was down, lock/keys for my room were not working consistently. In the morning the shower did not function. The morning breakfast was hot and tasted good. If it was not for the 2nd shift manager responding quickly and other local hotels were full. I would have checked out immediately and gone elsewhere.

Good value and great location.

Ceiling tiles were missing in hallways, elevator was out of order & it had a funky smell.

The staff is very nice, but it's dirty inside.

Very low quality

I booked this hotel after going to the wyndham niagara falls by the river. which I thought it was above average for the type of hotel., so I booked this one. I was very surprised of the run down property.

The gentleman that greeted us and registered. It was easy and quick. He mentioned the breakfast that was offered and restaurants around the area. Very courteous and friendly.

I love that it was close to a beach. However, the lights went out, the hallway smells, the elevator doesn’t work, One of the mornings breakfast wasn’t available. The Hotel needs a lot of improvement. Overall we stayed there for 3 days and we moved on.

I was leery w some reviews but was found was clean and have a most accommodating and friendly staff. Free Breakfast was very good 👍.

This was the worst experience at this hotel where we have stayed a few times in recent years. The room on the second floor was not very clean especially floor was filthy and sticky. Bathroom fan didn’t work at all. We had a blackout for about 5 hours but the management was not very prompt in responding and communicating the situation. Although in a very convenient location, we may have to find an alternative for next visits.

Elevator was not working. Everyday breakfast menu is same. It needs to change. Bathroom door is need to repair. Bottom part of the door is broken. The executives are amazing.

The elevator was Out of Order for the entire 3 nights we were there, and our room was on the 3rd floor. The stairways and hallways were dirty, stained by something, and the TV would not respond to the remote in the room. The beds were made without having the sheets and pillowcases changed. We had to ask for new ones and put them on ourselves. As we were checking out, several fire-fighters came in, responding to some fire issues by a curling iron, somewhere in the building. No one heard any fire alarm, and we were all surprised when the fire-fighters showed up. Other than these, the staff (those who spoke some English) were very accommodating and helpful.

This is the best hotel so far, during this year we being traveling like twice a month here to Chicago from Wisconsin, and this is the best hotel clean wise, costumer service Mitchel at the desk very nice and professional, rooms smells clean, friendly people working here, good breakfast 😀

There were roaches in the room and elevator was never working. Room service was not provided. Key cards are not working even after I complained multiple times and I had to walk through stairs up and down because their elevator never work. Staff doesn’t seem to be care or help. You can easily get better hotel options than staying here. Overall, I would never stay and recommend anyone this hotel.

Micheal front desk was very very nice

We stayed 5 days and 4 nights. Following day on our second night we discovered we have a lot of BEDBUG BITES in our legs and torso. We complained to the reception if we can have the sheets changed and beds cleaned. They told us they wont do housekeeping unless we made the request 24 hours prior. We showed them the bites and then he looked horrified too promised to have the room cleaned that day. We came back very late following night and found out our room was never touched and cleaned. their excuse was there was a mistake and cleaned thr wrong room. .so we complained again and they let moved to the 3rd floor. The prblem was their service elevators were down and there is no way we can carry our luggages 3 storeys up. And no one can assist us. To make the story short they just gave us clean sheets and we were the ones changing the bedsheets etc. Following day, we again requested to be moved to another room but couldnt bec the elevators were still out of order. Our fourth night was more diaastorus because the electric power shut off twice. No lights and no Airconditioning on an 85 degrees weather. This hotek needs to be inspected by sanitation or whatever agency there is in Chicago that oversees the conditions of such kind of hotels.

Goods: We got free upgrade to a better room. Breakfast was good as well. Bads: the rooms werent neat and clean. Felt dirty. Overall you get what you pay for.

Absolutely nothing. The hotel put us on the 3rd floor and the elevator was inoperable and I have an injury to my back and hip. As a result I have limited mobility

The property was in a terrible condition. Ceilings in the walkway were missing panels. Inside the room, everything is old and need a major renovations in the room and bathroom. Breakfast was terrible and missing major items like toast, no creamer for coffee. Everything was wrong. Do not recommend at all.