Best hotel in Scotland

Amazing accommodating staff! We got there way early due to checking out of a close by hotel in the morning. The staff was able to hold our items while we were out on a cruise as the room was being prepared for us. Thank you so much!

Absolutely stunning castle! The service was amazing and the people were incredibly friendly, courteous, and always helpful. We had an amazing time and felt treated like royalty. It was an amazing experience and we would recommend it 100x over. Truly recommend the dining experience, they cater to those who have dietary restrictions and go above and beyond to please. So nice to have this kind of service still around in the modern world.

Our stay was great. John and his team were superb. Service impeccable and the hotel stunning. Only quibble - it is advertised as dog friendly but dogs are only allowed in the bedroom. Obviously they should not be allowed in the restaurant etc. however We thought having a dog in the lounge would not have been a major issue.

I cannot speak more highly about this hotel! The warm welcome from Kaitlyn, she makes you feel like you have come home and she is a constant presence making sure you have everything you need. Despite the cold outside the castle was lovely and warm, in both the rooms and the main lounge. The food is absolutely outstanding, we tried everything, we tried breakfast, afternoon tea, dinner in both the lounge and seagair restaurant, it is a foodies paradise and always served with smile. Everyone was so friendly which really makes you feel so relaxed. Can’t wait to go back.

We stayed here one night as a part of a longer trip in Scotland. The hotel is beautiful and clean. The bed was super comfortable with high quality linens and the turn down service made it feel special. The real highlight was the incredible shower. I might be less excited about this if I hadn’t been traveling for 4 weeks and found the showers so be without pressure and often only hot for 5 minutes. But I’m pretty sure it was only partly that. The grounds are lovely and common rooms were comfortable. Staff members were helpful when they were around, sometimes you had to search them out.

The property is beautiful, staff is wonderful, but the best thing by far is the food, restaurant is not just sophisticated but the food is a masterpiece.

Beautiful property but terrible inconsiderate GM and poor service

Secluded and quiet hotel. Perfect place in the Highlands. Superior staff on hand and exceptional hospitality. Highly recommend.

The room was beautifully decorated and the grounds were amazing. Unfortunately our stay was ruined by desk manager and waiter who were not onlyoutrageously rude, but seemed to enjoy being so. I have never had such a horrible experience.

The Inverlochy Castle was wonderful. We didn't realize our room was not in the actual castle but in a different part of the grounds called the walled gardens. The price of the room was definitely not worth it. If you book a room make sure you are in the castle unless you want to pay a lot of money to be on the grounds of the castle. The breakfast was amazing!

Overall the stay was very good, however the arrival reception was not welcoming, it was professional but did not have any warmth to it. The female receptionist appeared to be following a script and not using personable skills to make it welcoming. Other members were more personable. Service and food were good.

Beautiful location. The staff was very helpful and kind.

Beautiful, historical, relaxing

Beautiful room and a unforgettable dining experience. The grounds are lovely!

Pros and cons. The hotel itself is outstanding, beatuful architecture, beautiful rooms and decor, beautiful setting. Breakfast was excellent and served in a lovely dining room On the flipside, some items failed to live up to expectations. First one was small and if not for the other, would probably not make a note. Two very expensive whiskey sours were very disappointing. I am a craft cocktail make and the whiskey sour is an easy one. Just balance the smokiness and richness of the whiskey with the bite of the lemon. Ours had no whiskey flavour. I wondered if they even added whiskey. One of the other guests noted the same thing and approached my table to ask how I liked it. The bigger disappointment was the formal restaurant. We are foodies and this was our fifth stop at a chosen dining spot on our three week tour of Scotland and the cost of dinner with the premium wine pairings were twice the other four, all og whom were better dining experiences. On the plus side the room and place settings were equisite, but they outshone the food by a wide margin. Most egregious was the cost of the premium wine pairings for nice, but not exceptional wines, and pourings which were on the light side. Given a typical pouring is a half a glass, these fell short if that. And at this price point, an apertif should have began and finished the dinner pre and post flight. I think we figured when added up, our one- third glasses of wine cane to something like 30 pounds each!

Beautiful property and wonderful staff.

Beautiful.

Fredy experience

Amazing. Beautiful hotel and grounds. Very attentive service.

The grounds were beautiful and the staff was were excellent. Our only complaint is the bed wasn’t very comfortable and the bedding situation was odd for luxury accommodations.

Super luxurious wonderful fantasy castle!

Excellent

The property was indeed magnificant I was slightly dissapointed with the service. For the 5* hotel - dissapointing was that knowing about the trip being for our anniversary that wasn't at all acknowledged. I wasn't expecting a free dinner but 3* hotels can put a nice card or a chocolates when the guest has a birthday, I would expect something taking they were made aware. Paths could have been better lit at night, you can actually break a leg trying to take a walk after dark. Also, food was lovely but a dissapointment was that the only option for a dinner was their set menu. Hotel amazing, staff very nice.

Superb, attentive and knowledgeable staff - very professional-property was beautiful

A magnificent location and old world luxury and charm.

Superb building and setting!!! Great whisky collection and knowledge!

What an incredible experience. I had some very specific requests before travelling. I wanted specific flowers to add to our room: They were provided, at cost, as requested. We wanted to add a very last minute extra night stay: provided and able to stay in the same suite. We wanted first class tickets for the sold out Jacobite train journey: These were provided. Can’t fault the pre-journey customer service. Once there, we were greeted as we drove in and everything was slick and smooth at check in. The suite in the castle was perfect- very spacious and clean. The facilities were great- a top notch restaurant and a billiards room. The food was incredible. The scenery was mind blowingly gorgeous We now want to book again and introduce more of the family to the joys of Inverlochy. If you want to explore the Highlands of Scotland there is no better base nor better or more knowledgeable staff.

A lovely traditional castle with stunning views. The staff were very courteous and extremely helpful throughout our stay. I would certainly recommend this hotel.

We really enjoyed our stay here. The staff were all very friendly and accommodating. The food was excellent, both dinner and breakfast. The common areas were very comfortable and the room was spacious and luxurious. Would love to stay again

Situated in a perfect location for exploring the Highlands of Scotland. The staff are all excellent and nothing seems to be too much trouble. The food is delightful and the rooms are very comfortable. I would have no hesitation in recommending this hotel.

Amazing food. Rooms were tired with no soap, tissues or hospitality tray.