Good costumer service

Expedia pricing was too high at nearly twice the cost of booking with the hotel directly. Breakfast selection is more limited than found at other locations. No microwave ovens are in the rooms.

Really nice

Decent for rodeo weekend-but I’d never stay here on any other weekend.

The room smelled a little stuffy. Tried to open the window just a bit, and I guess it was not able to open.

Good place

It was good for the price, clean and comfortable . I did not like that the rooms don’t come with a microwave unless requested .. and the trash cans don’t have bags but besides that. I had a good stay :)

Great

We really liked that we were in the city before 3:00 pm and they gave us the room earlier

Great place to stay at

Nothing unique but niceproperty

This was a great stay, it was family friendly, had good breakfast. Rooms were very clean and staff was friendly. The room was affordable and would stay here again.

Very nice place

I will not stay at this hotel again it needs to be upgraded

Friendly, clean hotel. Two Best Westerns same street and same side of street, 1/8 of a mile apart?

Was charged twice for staying one night. Requested to speak with someone about it when I checked in, front desk clerk said it would be rectified by the morning and that the morning clerk would have all the information for me, that I just needed to ask. The morning front desk clerk had no idea what I was talking about. She didn’t want to speak with me about anything, just nodded, handed me my receipt and walked away. Very disappointing that no one wants to help. No one wants to put forth any effort to handle this issue. All of that said, hotel was nice. Room was fine. Pool is outside with no access from inside the hotel. Lots of homeless gathering just the other side of the pool fence. Lots of bugs and snails in the pool and hot tub. No towels at the pool, must bring your room towels. We didn’t have breakfast so, no comments on that. This hotel is at the end of a dead end road with a very popular fast food restaurant at the beginning of the road. Trying to get around that proves to be quite difficult.

The room needs to be cleaner light bulbs need to be replaced towels were a little worn out employees were very friendly and helpful

Staff was great!

You may need to adjust the thermostat. The room was stuffy.

Room wasn’t smelling fresh

The staff was very helpful and went out of their way to make me comfortable

It was a great experience. My daughter is now asking me when we can stay there again

Checking in was very good with the customer service person. Room had same carpet as the corridor .Felt like staying in a dirty carpeted room. Paint peeling in bathroom, edges dirty, took two towels to dry after shower. Breakfast was awful, All packaged items which you purchase from Dollar Stores. Would not have paid nearly $200 a room if I had known all this deficiencies VERY DISAPPOINTED..

The staff is very professional and attentive.

Wonderful friendly staff, spacious room.

Pretty clean, people are nice.

We appreciated everything, it was clean, practical and the person in charge of the breakfast was very kind and at our service. Thank you so much.

The room was clean and neat. The facilities were well maintained. The staff was helpful and courteous.

We heard all noise from other rooms. Breakfast was poor.

Staff was courteous hotel was clean jacuzzi was great room clean highly recommended

Basic decent accommodations, but nothing special.

I didn’t like the showers. The water temperature was inconsistent. It was difficult to find the ideal temperature.