Great stay!

Our room smelled like mold or mildew, definitely had some water damage. Very noisy being next to the interstate

staff is nice

Nice

It was a nice stay

easy check-in, clean room..pool and fitness room were great

All expectations were met. Very nice!

This stay was disappointing at best. I am not sure whether it was just our room, but the room was disgusting with mildew/mold smell. My son pulled out the pull out couch and we saw some sort of powder sprinkled on the ground under it, so I’m assuming it was cleaning product, but instead of actually handling the problem, they just covered it up with powder? We could not wait to get out of there in the morning. I would have gone to the desk to complain and ask to move rooms, but the kid working the desk had already sent us to the wrong room and had to reissue keys once. I also wasn’t sure if it is a hotel-wide problem. I understand sometimes they might give a less than perfect room to a hotels.com guest. I get the game, but when paying over $100 per night for a room, it should be mold free. The property seems like it was a cheaper hotel that maybe Holiday Inn took over? But they only improved the looks and not the guts. The shower was difficult to work, and the toilet was tiny. The hot tub was the same temp as the pool. All of this together and I can firmly state we will never be staying there again and I’m glad to be out of there!