Friendly service, great location close to airport, comfortable bed. Easy to use parking

easy to findlovely stay friendly staff will come back and recomend to friends and family

DO NOT STAY HERE. Terrible experience overall. I had a room booked for the most expensive option, the King Suite. I was expecting a comfortable stay however the room i was given was next to some mechanical room of some sort that was extremely loud. Sleep was impossible with such disturbing noise. When i requested to change my room to another, i was told that this was the only King Suite in the whole building. I then decided to change to a cheaper standard room however i was still charged for the price of the King Suite. I stayed over 10 nights meaning that i overpaid over $300 for the duration of my stay for a worse room than expected. Additionally when i inquired about room service/cleaning they told me it would be and extra $25/day for housekeeping. This is completely unreasonable and i feel as though i was being scammed. I will be requesting a refund. I would give this place a zero star rating if possible however unfortunately one star is as low as it goes.

Wonderful stay, again. This is a go to stay while in the Bay Area. Clean, safe, good breakfast selection and great service. I will be staying here again!

The breakfast and beds are terrific! The staff is so kind and courteous. Very clean too!

The hotel was excellent and very helpful staff, with free breakfast it was a great deal.

The property is close to downtown and staffs are friendly .

Nice place

It needs a reno

While I appreciated that they responded to the terrible noise coming from the bathroom, it still was not eliminated and came back intermittedly the next day, waking me up at 3 in the morning. The whole place smells like breakfast coming from the kitchen. Staff was pleasant with my few interactions with them. Still there have to be better choices in the area.

Front desk staff very friendly, accommodating, and attentive.

Good

I love the kindness and customer services of the front desk agent. The hotel was very clean and in a great location.

The staff here is amazing, I’ve been staying here every trip to the bay , I’m here about 5-6 times a year. They are the friendliest staff I’ve encountered

Everything was good.

Tv sucks

Staff friendly, helpful, and efficient. Convenient location and free parking are the big thing. The room is reasonably maintained, but a firmer bed would be a much needed improvement.

The staff clearly take pride in their work and the hotel.

All good.

Nice hotel with friendly staff

Speedy check-in process and nice staff. Room is clean.

very nice and cozy hotel, great guests and staff! it is a pity we stayed only for a night

Ample self-parking in safe garage was ideal.

Was working in the area hotel was nice and clean

Food was great!

Confortable, clean, I would have liked more options for breakfast

Has garage which is a plus in bay area

Close to Burlingame where our sin live's.

The room had an odour. Figured it was the Air conditioner. Didn’t run it because of this. The Air conditioner need to be cleaned sanitized or replaced. Smelt like mold. Mentioned to the front desk. Would not stay again.

This was a very nice proprty. Good choice for included breakfast.

Very clean and quiet

Very nice stay but disappointed the spa was unusable due to paint drying