Good position

The welcome was friendly and helpful and the check in went well. The hotel is a bit old and the decor is rather tired - the carpets need to be cleaned or replaced and there was a bucket collecting drips from the ceiling outside my daughter's room. On the other hand the staff were friendly and looked after us and gave good advice about visits.

Great staff with love for their guests. A shame the owners of the hotel don't have the same love, the hotel obviously has been neglected for years. The corridors smell strongly of cigarettes.

Stop over to break up a journey - for the price, the room was OK - quiet. Helpful hotel staff.

“Shabby” doesn’t quite cover the extent of neglect in this dreary hotel. Good points: price (most hotels near city center were very expensive), secure on-site parking, breakfast included eggs. The sheets and towels were clean. This would be a fabulous hotel with new carpeting and a coat of paint.

Very disappointed for a 4 star hotel supposedly! Aged and needs a full remodel. Elevator takes only 2 people at a time

It was an old hotel , not so bad

Hotel was ok. It is rundown but comfortable. Staff is friendly.

Absolutely horrible!

The hotel was ok. But rooms were a bit Old

The hotel is really nice and with direct view to the ferry! We are coming in this hotel at least twice a year. It is very clean and comfortable, the staff are all very kind, and the hotel has the best place for us because of the ferry! The parking is big and perfect! I totally recommend this hotel!

A reasonable hotel, handily placed.

close to the highway, at a walkable distance from the city center and the subway. great restaurants around. great view of the port although the noise from the ferries is very consistent

Hotel was nice and clean, staff was very friendly. Bed was very squeaking and aircond display was very bright woke me up several times in the night

The photos on line must have been taken a long time ago as the rooms are well over due for a make over. At 100 euro a night this was the most expensive place we have stayed and is well over priced. I wouldn't stay again and I wouldn't suggest anyone else does either.

Room was available on arrival. Nice quiet room. Nice view overlooking the harbour. Convenient to dine in dining room.

Rooms and hotel in general were poorly maintained. Carpets in hallway and guest rooms were stained and not clean. Drains in bathrooms (for brushing teeth etc) of all the rooms were stopped up. AC did not adequately cool rooms. Windows were noisy due leaking air when wind blew from harbor. There were no smoke alarms in any of the rooms and security systems did not work. On the positive side they served a nice breakfast which attracted a tour bus of people along with hotel guests.

Hotel location is excellent. Close to the Principe train station (one ride on Bus #3) where you can take a train to go to places in Italy. Its also about 15 minutes to the airport.

Hotel location is excellent. Close to the Principe train station (one ride on Bus #3) where you can take a train to go to places in Italy. It's also about 15 minutes to the airport.

I stayed just for one night. The hotel location is excellent. The room is large and clean. Parking very spacious. However, I must remark that A/C wasn't working (In a very warm night, and warm room). On the other hand, the WiFi Free Internet is not such. When many people in the hotel use it, it doesn´t work. And it means it interrupts very frequently.

I stayed just for one night. The hotel location is excellent. The room is large and clean. Parking very spacious. However, I must remark that A/C wasnt working (In a very warm night, and warm room). On the other hand, the WiFi Free Internet is not such. When many people in the hotel use it, it doesn´t work. And it means it interrupts very frequently.

No English TV, Internet was sporadic, had to tell them to open bar, no maid service at all on the last day of our stay. Lastly, restaurant not open for dinner.

Right off main highway into the West Genoa. On the Industrial side of the harbor.

Receptionist (lady) was not welcoming and met questions with very non-useful answers Air condition was not cooling and August heat and humidity were killing Housekeeping forgot loo cleaning brush in the toilet when checked into the room! No kleenex was put in the room Very small TV like PC screen - only 4 channels were working Location is directly on the Port, bus stop is 10 minutes away and at night the area was the red zone meeting point We checked out very early, on the night before we requested to have packed Breakfast as we knew we were leaving early and we were denied although rate included breakfast Not sure how this is rated as 4 start while they have no food nor room service at night for our early take off

Good hotel, nice breakfast, a bit hard to arrive by car. Not easy to find by GPS and Google maps. Overall experience is good.

Room smelt musty otherwise clean. Staff friendly and helpful. Breakfast disappointing as we arrive with an hour to go before closure but many items gone

The staff were very friendly and helped us out a lot. Pop in to the bar to see the bartender, he was very friendly and the food was delicious! This hotel wasn't as close as we thought to the cruise port though. It is next to the Italian port, but the international ships were at a different port. We had to walk up and down a lot of stairs with our luggage. If you stay here, take a taxi to your port as it won't cost much and easily accessible to cars. There was a shopping mall close by that also had an entertainment complex.

We had been referred to Columbus Sea Hotel by an acquaintance. We will NEVER stay there again. The carpet was filthy. The rooms were shabby and outdated and stank of cigarette smoke. The restaurant was not open except for a mediocre breakfast. The parking had signs stating that they were not responsible for damage or theft, as they left the cars unprotected. When walking in the area, we could not find a decent restaurant. We were later told that this was the hooker domain of town. The staff was not helpful at all. When we asked for a good nearby restaurant, we were referred to the McDonald's! They did not help us find bus routes to Porto Antico or help in any other way. The "shopping" that was supposedly nearby consisted of 3 or 4 run down shops and a small grocery store in a "mall" located next door, which also housed the McDonald's.

Fantastic staff, who looked after us really well, and were friendly too. Fantastic position overlooking the ferry port, which kept us occupied for ages! Housekeeping was faultless, with the rooms made up beautifully every day. What let it down was the maintenance. The extractor didn't work, the toilet seat was loose, and we couldn't fill the bath as the valve was stuck on "shower" setting. These were all reported, but nothing was done! Shame....

Staff friendly, had a room looking out onto busy port but was interesting and quiet at night. Short bus ride to centre of town and old city. Breakfast good.

Clean, comfortable rooms, helpful staff. Near shoping center and short taxi ride to old city .

Rooms were clean and remodeled. Others in my party werent impressed with noise levels from the ships in the harbor but I didnt hear a thing. New plumbing and the place was updated.