This was supposed to be a five star hotel but is at best three star quality. Rooms pore and worn old furniture. Staff had no idea what it means to have five stars. However the food was excellent - ten stars to the chef.

Fantastic staff from first contact at reception to the gentleman serving at the bar. The set menu in the evening was fantastic, as was the breakfast buffet. The building is very attractive. Some of the interior would benefit from an update. We will definitely return.

staff is very good.

I did not like that the swimming area was not well described and located.

Lovely hotel in the Harz Mountains. Located next to a small lake in the centre of the small town with a few restaurants in walking distance. You need a car but very quick to get to all the main sights in the mountains Service very good. rooms lovely only some have lake views. Diiner limited menu and fairly expensive but very good with large portions. Breakfast a really good choice with it topped up throughout service and with eggs cooked to order. Would definately stay here again if in the area

We stayed one week at this hotel this February. It was a nice hotel however, we selected this hotel regarding the 5 stars and the good recommendations of the kitchen/restaurant. The room was very simple, no shower only a bath with no curtains around. for showering so every morning we had to go to the poolside and sauna for showering because showering in our room was a mess and very difficult to shower in only a small bath. We had dinner in the restaurant and selected the menu. That was really a disappointment! The meandish was a combination of potatoes creme, sauce, some vegetables and pieces of chicken. All together and stapled at one plate. We didn't have any diner there after. The breakfast was all-right however where the 5-stars came from, we really don't know. We're traveling a lot in Europe and Turkey and the 5-stars we've seen are much more better than this one. So, 4 stars is more than enough for this hotel. The personal /Staff was very friendly and professional.

Spent 3 days here just to relax and to recover from a longer tripp. Never been to the Harz before ...

No aircondition, be ready to eat breakfast early - if you want to choose from everything.