Had a really good stay, been to this hotel a few times now and have always had an amazing time

Lovely relaxing 2 night stay. It was the first time we’ve been since the pandemic and it was great. We had a good swim, a meal in the restaurant and two meals in the bar all good. Breakfast was also good with a tasty selection at the buffet. The bedroom was clean and comfortable.

An amazing hotel which I could of used the facilities Only had the bar menu but was varied and the food was excellent

Windows in room very dirty. Beds very uncomfortable and cooked breakfast terrible.

N/a

Everything was great apart from the bed was uncomfortable and squeaky.

Good staff , friendly and helpful. Great food in bar and restaurant. Relaxing hotel and the swimming pool and spa are included in room rate which is very good . Bar area chairs and armchair area need renewing as dirty and wobbly . Restaurant carpet needs renewing to.as very stained . Rooms are comfortable with good bedfing and tea tray . For tye cost of our stay it was good value

It was very nice and enjoyed a nice sleep. Staff were nice.

Clearly a refurbished garden room but was modern, very clean and really quiet. Patio was fantastic to read on in the evening and I had a very happy stay during the birth of my first grandchild.

Had a nice stay

Appreciated having a nice pool to swim and relax in

Room was lovely lots of storage space we stayed in a club a room , the staff were very friendly, breakfast was good lots of choice.

Stayed there before. Rooms a bit dated. Lovely indoor pool and jacuzzi. Nice restaurant and reasonably priced. Lovely grounds. Staffs very friendly.

Great value for money

Great staff , friendly and helpful. Nice food especially the sunday roast . Relaxing hotel and we stay here a lot . Great value as includes use of the swimming pool and spa. Chairs in the bart need looking at as most sre very wobbly and armchsirs need a good clean as very stained .

We have become regulars. The location is nice, affordable, clean, fresh air with kind and very friendly staff. You should try the kitchen dinner menu. We always went for the fish dishes, because it is something that we usually go for. Apart from the monkfish everything else is very good. Congratulations for the chef. Breakfast it is quite good too.

Lovely stay. Room updated and spa was gorgeous

The rooms were fine and the service was great but the spa area was disappointing. The jacuzzi was too hot to use and was covered in foam and the decor, especially the wicker loungers which were very saggy, looked old and tired. The only showers were in the changing room so you can’t easily shower between using the sauna and steam room and getting in the pool too. That said we enjoyed our stay.

Only stayed one night without eating but the room was clean, well equipped and quiet.

The older guy behind the bar was very unhelpful to me and to other customers

The staff and reception were great and helpful... the only downside is that some of the other guests were making up lies and not mindingcthrir own budiness and upsetting my girlfriend eva... orher than that the hotel and staff are excellent... i spent most of my time in the gym working out.

Rooms need re furb, food Good, service good , the pool was freezing, nobody said the boiler was broken

This Hotel is definitely not cheap & the price we paid to stay should of reflected that. The hotel decor is strange but maybe thats they are trying to achieve. We stayed in a Garden Room,which was clean but had a damp smell. The bed was ok,shower ok. Having stayed for a friends wedding reception we had chosen breakfast,what a disaster. We were told to take any table that was made up,none were so we ended up clearing some it ourselves. Watching some of the staff who had been working the evening before were probably tired as no interest and that showed. Hardly any food out,it was a buffet style and it was not overly busy. We had to ask for clean plates as the ones sitting to be picked had a yellow type oil on them. We got asked 4 times what was our room number by the same lady. Pastries were minimal when they did appear,the fruit had seen better days. Overall the breakfast was just poor. Since we have stayed & chatted to our friends it turns out that quite a few people got refunds for the breakfast as a lot of complaints.

good pool and nice garden room

Disappointing that pool was cold due to boiler issues, but pool area nice on the whole. Buffet breakfast could be better, cheap orange juice and butter spread. Hotel could do with refurbishing, tidying in some areas. Dining room very dated and not inviting. Staff very nice and helpful. Garden room OK but some small improvements could make it so much better.

Nice hotel & Spa

Balcony view on to brook which was overgrown

One night stop over for work. The hotel was very good value for a decent double room and use of gym and nice pool area included. Gym is quite small and dated equipment, but sufficient, pool area is nice and very spacious. Didnt use the restaurant but used the bar for a drink and watch the football on a very large TV. Bar was very nice and looked like it had been renovated recently.

Great place to book for a couple,wedding,family caters for all

Very average outside accommodation. A basic chalet type block. Although they had attempted to upgrade the overall quality was low. The bed although adequate were by know means the quality required for a stay more then two nights. Poor quality mattress and very soft. No topper so will sleeping on an air bed. For a hotel the rooms did not stand out. I've stayed in better privately run B&Bs . The area was quiet as not in the main building but doesn't give good curb appeal as thebfron block paving is in need of some serious attention and the smoking bucket outside our door felt like I was in a 1980s buktin camp. All the bouchers and pictures on line look nice but don't be fooled. Generally a B&B would have been the better option. Extractor in the bathroom didn't work either so very steamy. Our room was the twin garden room. This was in a block of 6 chalet rooms.

Need refurbishment as the rooms are outdated. However facilities are good and dining excellent

Everything was lovely