Very average rooms, not typical resort stay.

Lovely surroundings great view and brilliant staff

Luxurious room with great amenities and nice views, brilliant spa with huge variety of zones and indoor/ outdoor salt water pool.

Nice hotel with friendly helpful staff

Nice Hotel with a warm welcome and some Champagne, great breakfast, nice Spa and pool area. The dining room has a great view on the cathedral of palma in the distance.

Amazing welcome and beautiful rooms - the spa is to be tried again and again and again. VIP treatment added that little extra that felt great

My wife and I had a super short break at the hotel - staff were charming, bedroom was perfect - and dining was excellent - a bit of a yomp if you want to walk into Palma town centre but lots of buses passing near hotel and a taxi ride is not expensive - we will stay again.

Guest services, General Manager, front desk staff and housekeeping were all top notch. They all made for the perfect vacation.

Fantastic hotel with excellent service, food SPA and a great view!

Fabulous stay!! Excellent service, really friendly staff and rooms were both excellent. We loved the added bonus of seeing a football team here too!

Excellent in general. You have a number of maintance issue to deal with

Fabulous experience, staff super friendly and helpful - we paid additional for breakfast which was superb however had to pay for entire stay when we left at 5am so the little 'picnic' was not worth the extra, only a little glitch but easy to fix for 5* experience - loved the hotel and location with a quick taxi into town - woukd live to return!

Weather was mainly ok, albeit the storm that hit Palma on the sunday was quite bad winds of 75mph, what i dont quite understand is why the sun bed cushions and brollies were not taken down or inside as it was known that a strong storm was coming. Needless to say that some brollies ended up in the pool. The checkin was seamless and the waiting staff were excellent both at breakfast and dinner. I am not sure that the hotel is actually a 5 star as once you are out of the common areas the hotel is quite tired and needs some attention. Our room was spacious but tired in areas and the toilet seal was broken at the back so was a case if use with caution! bed wasn’t comfortable large but mattress needs changing I was quite surprised that we paid over £2500 for a week but still would of had to pay extra for use of the spa overall ok week but the hotel is extremely quiet with no entertainment so you find yourself having to go into Palma each evening which was 30 euros for a return to the hotel. There was a shop just down the hill so handy to buy water etc.. as quite expensive at the hotel. So all in all hotel was ok but wouldn't stay at this hotel again

Hadde familierom type "connecting room" Hadde alt for en familie... saltvannsbasseng treningsstudio spa restaurant m.m. alt ble brukt... kort vei (10 min gange) til stort commercial-center

Love love!! Beautiful hotel amazing staff! The view from my hotel room was amazing I didnt want to leave my room it was an experience. Thank you

Our 6th visit and really good as usual. The only thing that didn't deliver fully at some days was the air conditioning. Great staff!!

We stayed at this hotel in December 2022, loved it and booked again in April. However, this time it was not the same. Maybe because it’s a low season and very few people stay in the hotel. Breakfast buffet was nothing by comparison in December.

This hotel is outdated and uncomfortable. The beds were very uncomfortable and the air conditioning does not work. I think there was some mold that gave me allergies (I realized this when digging through reviews others had). Breakfast is served very late (later than advertised) and the dinner at the hotel is awful. Mallorca is a fabulous island and we plan to return and stay at another hotel. The staff are trying and this seems to be an issue with management and overall upkeep. The spa services are separate from the hotel itself and are great. I would recommend staying elsewhere and trying HSpa

We have just returned from a fabulous 11 night stay at The Valpraiso Hotel & Spa Our room ( with fabulous views over Palma bay) was well decorated and very clean & all the staff so helpful, polite & friendly .. the large hotel reception was beautifully decorated for Christmas. We really enjoyed breakfast each morning with a fantastic display and choice for every taste .. with hot options cooked to order with smiling welcoming staff each morning The Bistro has an extensive menu choice and we really enjoyed everything we ordered.. ( delicious !!) The only down side was a slight occasional drain smell in the bathroom and some area's in the pool area would benifit from some maintenance.

We had a great time staying three nights at this hotel. The spa is awesome! Staff is very friendly and polite, they try to give you a good service. I was amazed by their robot Raimon delivering food as room service; so cool! Will stay again definitely and suggest to others, thank you!

The interieur lacks personality

Nice large hotel. Pools are great with plenty of very comfy loungers. Our aircon didn’t work so we needed to swop rooms which was a bit of a pain but dealt with swiftly. The hotel is a long walk from the main harbour so a car or taxis required. Best to book taxis in advance with reception then it’s no issue. Rooms comfortable enough with a great view of the harbour. Overall a perfectly fine hotel but felt a bit soulless.

I think is way over price for just 2 pool and its not close to the see as the picture depict

Bad location. No restaurants, cafes or services within walking distance. Need a car for everything. Taxis are difficult to get. Waiting time for taxis can be 10 minutes to 30 minutes. No electric adabtors for international visitors. More of a 3-4 stars. Serious need for renovation. Swimming pools are dirty. Furthermore, they are filled with salt water. Friendly staff though. Tried their best to help but limited staff number and not a lot of resources.

Great service - amazing pool - great food !! Appreciate the Cava champagne at check in !!!

A beautiful hotel. We were upgraded to a room with a sea view and the view from the balcony really was wonderful; we could see out across Palma and down to cruise ships in the bay. The room was spacious with great air conditioning. Was a bit surprised that you had to pay extra if you wanted more than 2 pods for the coffee machine in the room.

It is fantastic, loved it.

Float hotell

Overall a pleasant 5* Hotel but it is very much stuck in time, Spa needs renovation and updates all over. I would not pay the extra for a spa day again. Outdoor and pool area is nice. Staff could be more friendlier.

Excellent service, comfortable rooms and lovely, quiet pool area! Would definitely stay again!

It’s a lovely hotel with a Spa , indoor and outdoor pools , many different saunas, tennis snd paddle Cott, amazing breakfast Buffett. It’s near the port, maybe in a transitional area of town.

Wonderful