Staff was not the best. Property was nice. Likely wouldn’t stay here again.

Grea

Very enjoyable stay

Beautiful

My shower and sink was clogged with hair. We had just gotten to the room and thats what we saw. Took two hours for someone to unclogged and then no one came to even clean the shower or sink. The express our concerns when we left and parking was given for free.Haha

Excellent entirely. The property is beautiful well maintained spacious and clean. The staff is super nice helpful and accommodating. I paid extra for club access and it was so worth it. This hotel is just great the ambiance decor and amenities make it all worth it

Concierge level food was lacking especially for hot food. Each night was similar always fried and tasteless.

Awesome stay the staff was super nice rooms were clean

I will come back again

Very nice hotel with great rooms

The check in was absolutely horrible. This hotel is not what it used to be! The staff at the front desk was very snobby and matter fact. This one woman , I believe her name is Kristen , was very passive. She kept speaking over me and not allowing me to finish my sentences! It was annoying!! I was moved to three different rooms because they were stifling. One of the renovations was to move to pre set thermostats and it’s 94 degrees out! The thermostat only goes to 65 and the room stayed at 74 degrees! We had to wait outside of room until room cooled off and decided to go to dinner instead. The property has moved to a lot of black and dark colors on the doors and upholstery, it was very cheap looking! This used to be a great hotel and it has changed for the worst. The minute it’s renovated or the name changes, there goes the quality of the hotel! I remember this hotel being on the news as well for a death that occurred here in one of the rooms! It’s just not a quality hotel anymore and it doesn’t feel safe. I checked out the next day! The only great thing was the bellhop named Alex, he was amazing. But other than that, I will check into another hotel with a little more class and more welcoming and not under renovations!

It was like a party not for a family

Elegant. Didnt feel like a chain of hotels. Service good. Late night menu lacking. All in all easy and repeatable.

Breakfast was not great!

Nice place to stay

Beautiful and nice and in a safe neighborhood

Great

Staff seemed disorganized. I had trouble getting through to In-Room Dining repeatedly. Valet lost my car and then after it was found because I had to go down into the garage, they spent too much time trying to ask me what I did wrong when I checked in. -it turned out the valet who took my car did not put a tab on the car fob. It was a frustrating and weird experience I have never had at any hotel.

Amazing, clean, nice bed. After 18 hours at the Airport it was a refreshing stay. Everything g was exceptional.

Good

Didn't look around- so no opinion

Everything was amazing! From the staff to the establishment it was breathtaking!

High end property with great amenities and great staff.

My husband and I was celebrating our anniversary. We did decided to stay at the Intercontinental because of previous experiences. The stay was horrendous. The pillowcases had stains and the room had bugs. We had to go to the hotel service desks twice to get back into the room. We share our concers and nothing happened.

Amazing

Excellent! Beautiful and great staff!

Nice hotel with easy access to the city sites. Room was very nice and the staff were very helpful and accommodating.

Although this hotel is located in a metro area the tranquility is very good.

Very good value.

Excellent staff

Wonderful stay!

The service