Absolutely fantastic hotel , the staff were helpful and friendly, will definitely stay again.

Very dated and tired property. Staff helpful and friendly - however we spent very little time here as there is a lot to do in the area and we didn't want to sit around the cramped pool area for long.

We did not originally book this hotel, we were relocated here by Expedia as our original accommodation fell through upon arrival. We had some issues checking in, as we arrived at his hotel at 3:30am. However, despite this, our stay was great. The staff were lovely, specifically the female manager. She was extremely apologetic and accommodating. We had breakfast there for 3 mornings, there is a good selection of pastries, pancakes and hot food to which you can help yourself. Our room had a small balcony overlooking the pool which was a nice addition. The only downside was that this hotel was a 25 minute walk, up hill from the main square, and a 40 minute walk, up hill from the marina. Was not a problem for us, as we are a young couple in our early 20s, but would not recommend for anyone who struggles with hills or cobbled streets. Overall, a pleasant stay.

For work and my birthday, I booked a trip to Italy. It was my first time in the country. 17 hours and hauling my luggage to the resort in the rain, I was so happy to arrive to the hotel. Then it all goes left. FABIANO…the short male at the concierge desk is absolutely rude. After I was given the key to my room, I always do a security check with windows and doors especially b/c I’m a solo female traveler. The Juliette balcony door would not stay closed. I told the front desk. The maintenance man came. I didn’t feel comfortable and asked for a different room. They brought me to a room in what felt like a basement (from the window, I can see that we were below street level). I told FABIANO I didn’t like that room either. He got upset, raised his voice at me, berated me, and asked “what’s my problem?!” Keep in mind, I’ve only been there about 15 minutes at this point. I was in disbelief in how he spoke to me. I asked him why is he upset and getting loud with me. I told the manager Antonella (who is fantastic), and she asked him about his behavior and he said he never spoke to me in a raised voice or disrespectfully. He lied right in front of my face. He made my stay so uncomfortable, I would never return. I’ve never been treated so badly in all my years of traveling. Idk if he’s racist, misogynist, or just a terrible person, but if you’re a solo woman or a minority, take heed. Aside from that, Ants greeted me my first morning. Found blonde hair all over the white sheets.

Property was in a great location walkable to lots of great restaurants and attractions. Cons: Food at the property included for the meals was not great.

Nice staff, great property, nice rooms

Property very shabby. Food okay but poorly presented. Staff seemed slighty bored by it all. Location fine, short walk to trains. Free shuttle bus into Sorrento city.

Great staff, friendly and very efficient. Great food and excellent value.