This is more a hostal than a hotel

Amazing hotel- ask and you will receive- we tried for a month to get tickets for the Gilardi house with no luck, Antoine got them for us, he’s amazing and definitely wants you to enjoy yourself in Mexico City! Very accommodating, knowledgeable, friendly, I really can’t say enough good about this hotel. Location is beautiful and the breakfast from the gastronomico are fantastic! We enjoyed everything about this stay- rooms are super comfortable, good AC, comfortable bed. Stay here, you won’t be disappointed. Antoine made it a great visit for us.

Cozy, elegant, awesome hotel

We loved our stay here in every respect. The hotel is charming with beautiful Art Deco features and perfectly located in the heart of Condesa next to a beautiful park and shops, restaurants, bars. Those qualities alone made it a wonderful stay. But what made it truly exceptional was the professionalism, courtesy, and service of the entire staff. From the manager Antoine Kourdi to the reception desk staff, doormen, and maids, they provided first class service -- whether asking for restaurant recommendations to arranging day trips w guides and car service. I have travelled widely around the world and stayed in many fine hotels but none have impressed me as much as this boutique hotel. It is a gem.

Lovely but very small Art Deco rooms. We paid for an upgrade and had a small suite. No amenities in the hotel. Lots of dining options in the neighbourhood and a lovely park.

quiet and peaceful

Great staff, large room, great neighborhood.

Our stay was very pleasant, everything was impeccable, top notch service and very welcoming staff. Location was perfect. It was walking distance to a beautiful park, stores dinning and more. The hotel is small but charming, the room was very comfortable and chic.

They charged us for decaf coffee in the room. The breakfast was terrible but the staff friendly. The location is excellent and the building is beautiful

Needs to re-supply coffee each day at no additional cost. Needs to supply kleenex. Over all, quite good with great staff!

The hotel is great and the staff were lovely. 10/10 would stay there again.

Great little hotel in Condesa! It reminds me of NYC hotels that pack a lot in little spaces. Yes, the rooms are small, but you don't really feel it. Besides, the neighborhood is so cute that you will be spending most of the time outside. The front desk people were super friendly and helped us with the many questions and the many requests we had. Truly a great experience.

We were treated to a lovely room and a nice bottle of red wine waiting for us. All of the staff were really friendly and helpful.

The hotel was in a safe, clean neighborhood. But the size of the rooms and just the overall hotel is small. I wouldn’t recommend staying at this place if you’re looking for a spacious place.

It was wonderful. People were terrific and helpful. Location was great. Small rooms, but well appointed.

We loved this hotel! It’s in a great location and it’s beautiful moly decorated in a modern art deco style. The room was really nice and we loved the helpful staff. The neighborhood is so walkable and safe.

Perfect location - Parque Mexico is absolutely GORGEOUS. Quiet. Tons of restaurants & shops nearby. Friendly bilingual staff. A/C, same-day laundry services, and good advice about the neighborhood from the staff.

The staff are so friendly and accomodating property is clean & quiet some safety issues with regards to elevator and when you get out of the elevator, the stairs is right there, one can tripped

Very congenial staff. Excellent cleanliness and quality of rooms. Excellent location.

Lovely hotel in a great neighborhood

The location of this hotel is excellent and the surrounding neighbourhood is great

The property is centrally located in the beautiful area of hippodromo walking distance to countless restaurants, shops, etc. The hotel itself is very well maintained, clean and too notch service. This is my second stay and I will be back!

Beautiful boutique hotel on very quiet street. Excellent customer service had a penthouse apartment with outdoor deck!

Awful hotel! The rooms were filthy, the AC was broken, making it too hot to sleep, and the staff was useless. Do not recommend. Stay anywhere else!

ABSOLUTE NIGHTMARE. DO NOT STAY HERE. - Dark, dingy, and musty - Walls are paper thin & noise from other guests can be heard in surround sound - AC didn't work & the only window in the room opened to a tiny concrete lightwell with no ventilation. The room was hot & stuffy. - Mosquitoes & cigarette smoke came in the room when the window was open. - During our stay the hotel underwent a full-scale fumigation. All surfaces were soaked with a naphthalene/moth ball-smelling chemical. The toxic fumes were so strong we were nauseous, lightheaded and feared for our health & safety. The hotel staff refused to make any accommodations for the odor, so we checked out of the hotel. The manager is not onsite and won't take our calls, so we are still attempting to obtain a refund for 6 of the 9 nights that we were unable to stay over a month later.

I booked this reservation in USD. Upon checking in (in the middle of the night), I was presented with an invoice in local currency. I felt under duress since it was the middle of the night and signed the invoice. The next morning, I did the math and checked my credit card and was charged ~$124 more than my booking confirmation. I tried to talk to someone several times about this. About a week after checking out, the hotel wired me a net $85 (after additional fees). I disputed this with hotels.com and my credit card company to no avail. Other than that, the hotel was average. Good location, good service but loud, no coffee available until 8:00. Very disappointed in how all parties handled this. I clearly had a reservation with a confirmation in USD. Neither the hotel nor hotels.com stood behind that confirmation. To top it off, hotels.com sends me a message saying that they negotiated on my behalf and the charges would be reversed. Wrong again!

The neighborhood is great, there’s a restaurant onsite and a bar next door, with creative cocktails and natural wines. In spite of this, the room was quiet. Big bathroom, excellent storage. Lots of filtered water provided daily. It’s a wonderful location if you want to be walkable to nightlife and the metro, but to stay in a quiet oasis. The staff are very kind and helpful.

A beautiful small boutique hotel in Condesa. Great location, very friendly staff, comfortable accommodation

I seriously hurt myself because the floors in the lobby were left wet with soapy water. The receptionist saw this happen and later saw how hurt I was. I asked to speak to a manager, but no one contacted me. Just based on this, I think you run an unsafe and poorly managed hotel.

Horrible stay at this Hotel. We reserved for 1 night only between flights to get to know Mexico City. When we arrived at the hotel, receptionist mentioned they were having a problem with the water and it would only take 1 hour to fix it. After 4 hours we returned to the hotel to take a shower (after a 8 hour flight) and there was no hot water. We called a few times to the receptionist they mentioned they were fixing it. It was 10:30pm already and we had to wake up at 3:30am next day. We gave up and slept. Next morning at 3:30am there was no water at all, you couldnt even brush your teeth or flush the toilet. Horrible experience and the only thing I heard from them was “we are really sorry”. Nothing was done. I wish this was an one off event but I would check before going.

Amazing location!

There was no hot water in our room, and the service at the hotel was TERRIBLE. They gave out my personal email to a car service without my consent. Would not recommend staying here at all.