They were very helpful while our family evacuated for Hurricane Helene. Thanks so much!!

Housekeeping does not refresh or service rooms. We even requested room to be but wound up asking for toilet paper because there was no housekeeping during our 4 day stay.

Very nice staff and very clean

Bed was good. Room was clean hotel was nice out side

Nice and friendly staff

It was an excellent stay and reasonable. Enjoyed the pool. Plenty of hot water to shower. The customer service at the desk was outstanding.

Not just a very nice clean place, but also the best price around.

Great Stay! Hotel was nice and clean. Smelled really good and clean. Room was nice, bed and pillows was comfortable. Breakfast was ok, best part was the waffles. Would stay again!!

The hotel was very nice. The only problem was we arrived around 2:30 and they had us wait till 3:00 to check in. We never had that happen before. The hallways and entrance area smelled like fresh flowers but the rooms had a musty smell. We went out and got an air freshener and spray to help. We would go back to this hotel in the future.

I've stayed at this hotel several times. I always get the room location that I asked for. Normally, very well satisifed with my stay at this hotel. The downside was the remote control to the TV. It looked like something they got out of a landfill. It was basically destroyed. It had been glued together, and the channel and volume buttons were shattered. I went to the front desk and asked for another one. The clerk gave me basically the same remote. I returned to my room only to have the tv screen tell me the batteries were low and would need an exchange. Back to the desk I go. This time I get again the same destroyed remote, though with new batteries. I asked the clerk if she had just handed me the same remote that I had previously changed. She replied, "It works.". Even then, there was no cover for the batteries. The pool desperately needed vacuuming. Looked as though it had not been cleaned n two-three weeks. Bottom was grimy. Front desk personnel not very friendly. I will NOT stay at this hotel again.

Exceptional cleanliness, floors well kept including elevator. Outside well kept, no trash. Staff hospitable. Rooms very clean and fresh.

The breakfast was terrible very few items to choose from Area was clean Coffee was cold. Luckily there was a Mcdonald s exiting the parking lot

Good location, decent breakfast. Room: size was comfortable, acceptable but nothing special The biggest problem was service. I called to ask why there wasn't a room cleaning service after our first night's stay and was told they would find out and call me back. Never called. In four days, we only had one day of cleaning. Had to get our own fresh towels, coffee, etc.

So house keeping never came to my room to replace towels and never brought us any toilet paper I had to go buy some and then on check out day they tried to charge me 150 for cleaning the room it was a terrible stay I repeat never stay there!!!!

Decent enough for two nights, breakfast was questionable at best but thats nothing new for hotels with free breakfast, cant figure out why the wanted to charge 25.00 to check into my room an hour early when the room was ready....seemed a bit "extra"

We were told upon arrival that the pool was closed for maintenance. Since i was traveling with children and had promised them a chance to swim, i ended up having to pay for water park tickets. The air conditioning in our room was putting out a high amount of moisture, leaving the bedding damp. It turns out that they rented the room knowing this. Other than that, the staff were friendly and helpful. I'll stay again but I'll call before booking to make sure the pool is operative.

Very nice size room, very clean, and comfortable. Also, very little noise from roadways or other guests.

Very nice hotel

Very clean

Great place to stay

Every staff member I encountered was nice and helpful. My room was clean and so were the sheets. I would definitely stay here again when I’m in town.

I stay at this property every time I come to town to visit friends. Affordable, close to everything, and very well maintained!

Very good

Fav place to stay when in town!

Room had an unpleasant odor.

It was aweful Went with 12 baseball boys and the parents! Each had a room. We also had family etc booked over 19 rooms in our group! The hotel was full of kids for a weekend baseball tournament. Not just our team! The staff was rude, the washer was broken, cleaning crews for the towel and room refresh didn’t show up a couple nights , the hotel would constantly call the cops on the kids playing football outside or sitting in the lobby… it was a complete disaster… the cops were called every night… they even would lie and tell the cops 6 people were fighting in the lobby to get the to show up So very disappointed. Please NOTE: i travel ALLOT

Horrible customer service from check-in to check out. Cold showers, broken ice machine on every floor, broken washer and dryers. Police called on our group every night by the same staff member, towels were never replaced with clean ones unless asked. No more BW for me EVER!

N/a

Great stay breakfast wasn’t the best but I enjoyed the stay

Property was very clean, room was very clean, staff was friendly. Hotel is conveniently located whether it be from main road of travel or for options of dining and shopping. Definitely family safe, would stay again and recommend.

Great room with a very comfortable bed. Super clean and had a lot of nice touches. Breakfast was also better than most. Would absolutely stay there again!

It is always a pleasure staying at Best Western. My only suggestion would be better coffee and more sugar in the rooms. It is already difficult to be away from home :)