Great hotel. Great area. Very good restaurant.

We had 4 major problems, and some more minor ones. The first is that there was no Wifi in our room, which was less than half-way from the lobby to the end of the hotel. We had to leave our room to use the internet. Not OK for what seemed to be the best hotel in town. The second problem was that the shower dripped/leaked. I wouldn't necessarily take points off for that, but we were there 3 nights, advised them of the problem our first morning and it wasn't ever fixed. The third is that they recommended an agency which quoted us a price of 600,000 GNS for a trip with a guide to Iguazu Falls (Argentina). When we arrived at the falls, assuming our driver was our guide, we waited around 45 minutes after he parked, waiting for him to guide us. When we finally found the driver, we found out that the agency unilaterally decided there wouldn't be a guide, without informing us or re-negotiating a price. They did give us only 100,000 GNS in discount. I doubt this is the first time they've pulled this stunt, and I hold the hotel responsible for the referral. There were two pools, one empty and one half-full with unheated water. A more minor problem was that the scrambled eggs at breakfast were extremely running each of the three mornings we were there. At dinner, the menu prominently featured a fixed-price menu. When I tried to order, I was told "This is only for lunch," although there's no such indication on the menu. There is nothing else within reasonable walking distance.

CASSINO MUITO BOM

Great hotel. Has Casino associated to it. Amazing service and great location.

The place is perfect. Clean, good services, the casino is beautiful. The food was amazing and the pool also was great. The personnel treat you like you were home.

Hotel bom

Great hotel, very nice staff, nice pool. People always treat you well For those who like there is a big casino

This hotel is really nice, not in the hectic city center and offers a lot of possibilitiesRestaurant: not a great gastronomy but good enough and well pricedCasino, for those who like it, there is a nice CasinoRooms: OK not luxury but good enough for one night or twoPool: did not use but looks really niceStaff: always ready to help you, really appreciated

This hotel is really nice, not in the hectic city center and offers a lot of possibilities Restaurant: not a great gastronomy but good enough and well priced Casino, for those who like it, there is a nice Casino Rooms: OK not luxury but good enough for one night or two Pool: did not use but looks really nice Staff: always ready to help you, really appreciated

Nice hotel in a not so nice city

The Hotel is fantastic. Great view, great food. We went for New Year, and the staff was on a hurry that day, they cleaned the room in a sloppy way, and did not take the laundary. The person who had shift that night was rude and did not know how to handle the situation. We also were charged with a bottle of champange which we did not drink. The manager luckily took care of that. Other than that night, it was great. We did stay for 4 nights, the rest were awesome.

Stayed there for 2 nights over the long holiday weekend ending 3/May/2015 and our experience was wonderful. Arrived well before check-in time, hoping to drop off luggage before heading out to Iguazu Fall across the border in Brazil. The staff was marvelously efficient and friendly. The room was ready and they checked us in right away, even though we had arrived so early. The room was in the "new wing", although from the hallways this wing didn't appear any different from the older wing. The room itself was quite spacious, with two queen beds, immaculate, and well-appointed. The bathroom was ultra modern and everything worked (instant hot water and an invigorating showerhead). The toiletries were generous and quite nice....the mini bar was well-stocked. The view lovely. We found strong wi-fi signal in the room and throughout the hotel. The hotel was quite full that weekend, but we encountered none of the issues other reviewers have commented on (no unruly guests, loud noises, long waits, etc). There's a casino on site but in a separate building. So if gaming is not your thing, it's not in-your-face like Las Vegas. I've had to travel to Ciudad del Este on several occasions and, in my opinion, there is no better place to stay. That said...manage expectations about the city itself. Ciudad del Este is a chaotic border town. Traffic is a nightmare, drivers view pedestrians as fair game, downtown is barely bearable, and outlying areas are dicey. But that is the town, not the hotel.

Perfect for Ciudad del Este meetings. Very well located near bridga

Hotel was beautiful and staff very friendly and helpful. The neighborhood was pretty run down, but not so bad to detract from the stay. Easy access to Brazil and Iguassu Falls. Not a lot of the staff spoke English but we were still able to communicate.

Was well worth the trip over the border from iguassu to see paraguay. It's only a 20 minute walk from the border to the hotel. The hotel is very nice, clean spacious rooms, friendly and helpful staff. Breakfast was good and the restaurant was very nice. We were told it wasn't safe to go out after dark so stayed in the hotel bar by the casino, they had a band on which was fun and a good range of cocktails and spirits and cheap prices.

Was well worth the trip over the border from iguassu to see paraguay. Its only a 20 minute walk from the border to the hotel. The hotel is very nice, clean spacious rooms, friendly and helpful staff.Breakfast was good and the restaurant was very nice. We were told it wasnt safe to go out after dark so stayed in the hotel bar by the casino, they had a band on which was fun and a good range of cocktails and spirits and cheap prices.

The hotel is really well priced for the level of service it offers. Nice swimming pool and garden, quiet place and very kind personnel. Breakfast is good although it could be slightly improved with a bit more choice in the buffet. Overall it is a very good option in Ciudad del Este, not to say the best!

The view is excellent. The room is clean and comfortable but don't eat in the a Restaurant. They spend to much time for the service and the food is bad.

Superb hotel located a few miles from theviguazu falls,yards,pool, all very well maintained,hotel deserve its reputation.

All was well but for the fact that the local staff spoke very little English. The town shuts down by 8 PM so plan all meals if outside by 8 PM. Call the hotel before and arrange for private car with English speaking guide to enjoy your stay.Overall hotel is very good and clean. Call the hotel and they will send a cab for pick up from the airport.