The hotel had bed bugs. We found the first bed bug on the pillow and then a second crawling across the bed. Brought both bugs, and photos to the hotel. They refused to do anything other than change the sheets. We went back to the room, and looked at the mattress. We found more bed bugs. The night manager told us that there was nothing he could do, even though he acknowledged there were bed bugs. He even said they’d put somebody else in that very room the next day. At that point, we did not feel comfortable staying there. We left and paid for a room at another hotel. The next day, we were told by Golden Star that they’d change our room. We went to look at the new room and also found all of the signs on that bed that there bed bugs as well. It was evident that the hotel has an infestation problem they’re refusing to deal with. The hotel refused to provide a refund and the manager/owners refused to talk to us. This was the worst hotel experience by far and ruined the start of our honeymoon. We were left scrambling to find new hotels last minute, and did not receive the refund.

Great hotel modern amenities. Pool is great. Staff is very welcoming and helpful close to the center of town without being right in the center of it. An amazingly quiet with the windows closed.

Everything if fine but no breakfast on site!

Any transportation is required to contact with hotel with certain fee, the room is not friendly for family used. Good location to access public transportation.

Loved our stay at Golden Star. Staff was very friendly and helpful. Room was spacious and clean. Air conditioning was excellent. Pool was great to cool down in the late afternoon. Highly recommend.

Good location close to Fira town and public transport. Pool is unreal. Staff are nice! Room is good.

Central location for the island buses and a very comfortable accommodation.

Clean and well situated. A little noisy during the night due to the traffic.