Very close to downtown Baddeck

good

Loved the pool. Great relaxing break for folk who had been on the road all day. Staff were excellent, courteous, knowledgeable and efficient

The water views were nice with a fire pit close to the lake.

Lovely property and grounds. Room and bathroom smelled musty but bed was clean and comfortable. Nice lakeside restaurant but pricey for the quality of food. I had the duck breast which had no seasoning/flavour. Oysters were fresh but only served the shallot vinaigrette, no horseradish or Tabasco. My husband had the shrimp app and salmon entree and said it was good as was the chocolate torte.

Great place

Beautiful location, but the resort is showing it's age. We stayed in the main lodge, furnishings and bed covers need updating. The worst part was the shower and sink drain were both plugged. We were moved into another room but it set the tone for the rest of the stay.

The resort is good, but the room has an awful smell. I wouldn't recommend choosing a traditional room in this hotel room selection; very bad for staying with family.

Beautiful resort! Walking distance to everything in town.

It was a little pricey for the room we had. It was outdated and we lost hot water after 5 minutes of use and the toilet didn’t want to flush good. Food at the Narrows was delish and we loved the pool.

The resort is lovely. Beautiful view of the water. The grounds are very pretty with flowers every where. Front desk was helpful with advice of nearby restaurants. Our only problem was that our room was on second floor and we had 2 flights of stairs to climb carrying our luggage.

We loved the proximity to water, lovely views.Could walk to town busy road though.Amenities were great.The room we were assigned initially smelled like urine and the carpet was badly stained,smell was awful.They moved us but did not apologize or think it was odd.The rooms especially bathrooms could use a good clean.No elevators,not for people with mobility issues.Taking lugfage up three flights not ideal.

Traveled from Arizona. This was a disappointing stay. The building the room was in (Glasgow House) was outdated. There was water and other damage throughout the halls and windows in common areas. Some common areas had old phones and appeared unclean. Room was musty smelling and minimal with no wall decor. Small TV with basic cable that had a number of channels not working or with static making them unable to be watched. The gym area was very small with old equipment, missing weights, and now air circulation (small window with an air conditioner not turned on). Pool was nice but the outdoor hot tub, sauna and indoor hot tub were "out of order" first day of our stay. The Narrows Pub was good, good food and all staff were very nice. Front desk staff were also nice. Would not recommend. I think for the price with the amenities being "out of order" warrants a partial refund. A resort with no amenities working other then the pool seems odd. Disappointing we were not put in the newer buildings.

Very peaceful. Love the waterfront. Would have given it more star but the room had a smell when we walk in but other than that it great. Maybe because it was in the older building. I would book again but stay in the main building. Breakfast was delicious.

The dinner was excellent, however the breakfast was a self serve & wasnt very good. Quite disappointing for such a lovely resort

Just lovely! Our only regret is that we were only there one night.

Very quaint but outdated. Excellent restaurant staff but check in people were not at all. Check out was seamless and lady was friendly.

Very nice and relaxing facility overall. Unfortunately the sauna and hot tub were out of service..

Modern well appointed rooms, 10 minute drive to nice restaurants

The shower head was not very good

Music in the pub

Location is close to downtown and waterfront. All services are on site.

Room and bathroom was very old. Balcony view was blocked by a tree. Only gluten-free option at breakfast was the toast and all the other ones on the menu like pancakes and hash browns had no other gluten-free options. The pool was really nice and warm but the hot tub inside and outside and the sauna were all closed.

The walls are very thin, person in another room just using bathroom woke us up in the morning. Happened again later that morning as trying to fall back asleep.

Spa was not working. Some electrical wall sockets fitted plugs very loosely, if at all.

Very nice resort !

It was a clean, gorgeous setting. Staff was not overly friendly

Room was very modern and spotless. Staff were great. This was our first visit but we would definitely return.

Enjoyed a great two night stay while snowmobiling. Appreciated a free upgrade to a King bed in the main lodge. The warm pool and hot sauna were fantastic and spotless.

Rooms on the internet do not depict the room you will get. Ended with 60’s, 70’s decor. I could live that but the heater was broken, about 37 degrees f. Night Staff was great.

The staff upgraded our room without asking. James gave us good information before heasing to the cabot trail.

Staff was quick and happy to help us obtain a crib for our baby