It was a very nice stay

We have stayrd here for three years. Front desk was helpful. Twin pull out bed was gross, matress stained terribly, no sheets for the twin bed, patio door was nasty with greasy kids finger prints ( we stayed in the same room last year and advised the front desk at that time of the same thing) looked like it had never been cleaned. House keeping pulled the comforter up over unmade beds. We had to get our own towels from front desk after requesting them the previous day. Will not stay again.

Average hotel. Staff was friendly and beds were clean. Pillows were very uncomfortable and should be replaced. There were beer bottle caps under our sink area. Attention was not given to cleanliness. Door handle area covered in fingerprints and smudging. We did not eat at the hotel so we cannot comment on breakfast. The area did feel safe. Just pay closer attention to details.

Loved the stay.

Clean and modern hotel for price range

Pros: Amazing views from our room, great location, lobby is very welcoming. Cons: Light outside on balcony stays on and there is no blackout curtain for the window on the door. (See pic), beds are worn out and have dips in the mattress, bedspreads had rips and tears all on them, WiFi is terrible only a poor to fair signal in our room, no handicap parking, outlets in the room are all loose, nothing stays plugged in, the shower door is only half a door leaving the floor on the side you get out of pretty wet. Which explains the mildew smell in there. (see pic), bring a sound machine bc you can hear everything even the traffic outside, you have to microwave everything at breakfast, so it’s not technically a hot breakfast and certainly not fresh, The yogurt is one big container with a spoon, you dip out what you want. Very unsanitary, gnats are awful in the room, and lady at the front desk is very unfriendly, if you ask her anything she acts like you’re bothering her. Very unclean feeling overall.

We showed up and the outside and lobby were nice and clean. We got our room key and as we entered the room, there was dirt and debris on the floor. The bed had pieces of food on it and the pillows were stacked on each other with multiple hairs all over them. We asked for another room and when we went into that room, the bathroom and shower were not clean and there was a blood stain on the blanket on one of the beds. We asked for a refund and were told to go through Hotels.com. The person at the front did not seem interested in hearing our complaints. As we were leaving, my daughter was using the lobby bathroom. She said an actual penny fell from the ceiling tile and hit her on the head. Avoid this place. Poorly managed and unsanitary.

Property is a bit outdated. Paid extra to have a fire place but it didn’t work. The cleanliness wasn’t great. There was an earring back in the floor as soon as I walked in the room. That would have been picked up if it was vacuumed. There were also bandaids stuck on the floor in the pool area.

Excellent place to stay for a budget and it's in a central location.

Room had bug and feces under bed.

The hotel could use an update but overall it was clean and comfortable. Excellent location.

The staff was friendly and helpful. The breakfast was terrible. There were no meat options and canned fruit could have done better on the breakfast.

I always enjoy my stay. This property is clean and the staff kind. The beds are comfortable and I enjoy their balconies. Its just off the main strip and near Kroger if I need anything. Their pool is nice and they have a hot tub. They also have air hockey and a pool table.

Very good stay.

This is my second time staying at Park Grove Inn. We enjoy this hotel for the location, easy check-in/check-out and amenities such as balcony and pool.

The pool was nice

The toilet in the suite we stayed in needs to be fixed, it moves every time you sit. The bed in the front room of the suite is bad. The bed pad on it was the wrong size and kept coming off during the night making it bunch up and lumpy and the bed is hard as a rock. Just all around bad night of half sleep.

We asked for quiet room and received it. Asked for daily cleaning and they did it also employees friendly and helpful. Rugs in halls could be vacuumed more but it was a nice stay.

The mattress pad was filthy. If the sheets were changed it would have been noticed, if it was noticed nothing was done about it.

Parking is only complant great place to stay awsome breakfast

It was in the high 90’s and the pool was heated, couldn’t enjoy the pools Ice machine on our floor not working We left a day early because we looked forward to swim and the pool was too hot We liked the location of the hotel Employees were very friendly

Good location just of the main road, staff was helpful and nice.

Inside pool was closed for renovations but outside pool was warm so it was still nice

Was going to dolly world and check out the Smokey mountain. They have great rates. So we were able to use money on other stuff to do.

It was perfect for our 2 night romantic get away. Will definitely return!

Rooms were very clean, but hot tub is broken 😔

Great location

It was very clean best breakfast ive had anywere pool was open till 2 very convenient location will diffinatlt stay again

One hairdryer didnt work. Did'nt specify that the bathroom was in one of the bedroomsanf the hallway smelt like taid.

Swimming pool was nice

Didn't like that there was no privacy on the balcony! And that You couldn't turn the light off at night on the balcony! Other than that it was a wonderful stay!

Awesome