Great place all round

One of the nicest hotels I stayed, the staff was just great. Whatever you asked they were trying to make it happen. Just amazing the way they interact with you. The hotel itself is very special with the rooftop area, Lunch, drinks and rooms etc.

Beautiful

We booked a deluxe room which was small and dark. It felt claustrophobic. The dining room was also small and cramped. I think it was expensive for the size and quality of the room

Extremely stylish hotel, just wonderful staff, great rooftop pool and bar, breakfast amazing. Very central location. Can’t wait to return.

Had a great stay at this property for a second time. Feli (the GM) is great and the whole team always delivers, very friendly and accommodating team. The rooftop pool and bar is great, everything in Palma proper is walking distance.

The Staff are helpful and kind. The hotel is located on a quite square away from the crowds. Sadly the hotel is not as clean as it should be. Common areas are dirty- corridors to room, outdoor breakfast area… Rooms are not so well sound insulated. Overall it’s the staff that made this place worth it, otherwise overrated and not worth the high rates.

Great stay wonderfully done property with nice roof terrace for a cocktails and drinks. Helpful staff and quiet location just off the main tourist streets. Only our room (008) we thought was a bit dark and I suspect so are most other rooms on the ground floor.

Amazing place and staff!

We loved staying at this hotel, the design and architecture are beautiful and functional. The staff was very helpful. The rooms where perfect. Completely recommend it.

Wonderful property with attentive staff.

Enjoyed this property fully. Was an excellent location and the hotel was beautiful and stylish. But the best part was the service/ staff. Would definitely return on my next trip.

The service from Solle (I think that is her name!?) was amazing. Thank you to her again for helping us to book a wonderful celebration meal in Palma.

This hotel is amazing. Right in the middle of the old town it is easy to walk anywhere. There are lots of restaurants and bars close by. The service is amazing the staff are fantastic and can’t do enough for you. My only minor complaint would be that we only received water by the bed on one night and there is no kettle to make tea.

Exceptional team at a superb property.

Perfect place to stay whilst visiting Palma old town.

Everything was perfect!

Fantastic stay! Cannot recommend SANT FRANCESC HOTEL enough. Super friendly and helpful staff. In the heart of old town Palma.

An absolute gem of a hotel .. beautiful decor, breakfast and dinner were great and the staff were so friendly and efficient.

I had an absolutely wonderful stay at Sant Francesc Hotel Singular. My room was very comfortable and clean, the bed was super comfy, the shower pressure was good and the room was spacious. The property is centrally located so it's a quick walk to many of the popular sites in Palma. The hotel staff was very friendly and accommodating. The roof top views are beautiful and it's very relaxing to lay back and enjoy as you decompress from a day of site seeing.

User beware We believe the house cleaning staff stole our diamod ring from us on a sunday afternoon before we were set to depart monday in September. The management was not on site and have been all but silent and unhelpful. If you stay lock your things in your bags not theor safes.

Luxury hotel with exceptional service and a rooftop area that is really great!

This hotel is a standout property where we hope to stay again in the future. The internet is high-quality and the room was equipped with sufficient workspace for working during our stay. Every need and detail has been thought through so you can feel complete relaxation. The rooftop pool and terrace are even more outstanding and relaxing than the appearance in photographs. The spa treatment and ambiance was perfect. The junior suite was exceptionally spacious and well designed. The food and drinks were perfect. The service is exceptional. This property feels like a sanctuary in the city of Palma.

A great hotel, great service with a staff who is trying to give you a good experience - do note that the spa is placed on the 2nd floor and the hall way is a bit noisy. Also note that there are no umbrellas on the roof top, this can be very hot and you can't "escape" the sun :) But have that said, it is a great hotel - absolutely worth a stay if you get to Palma.

Beautiful property and the best part is the staff are so knowledgeable of the area and provides the best local recommendations. Gorgeous hotel and central to palma restaurants

Staff were very accomadating and helpful. They help with recommondations for places around the city. Helped plan some transportation for our travels. Rooms were extremely clean. Property was gorgeous inside. Nothing bad to say.

Simply amazing

Loved the property and the rooftop pool. The best service from top to bottom employees was ten stars! Food was excellent. Our only fallback was us. We got lost walking a lot in the streets but managed to find the great Sant Francesc!

This is a beautiful hotel with a wonderful staff. We had a strange issue with our keys that we had to get them activated four different times over the course of our stay. The location is perfect and Diego at the front desk will help you with anything you need. We had one bad experience on the rooftop when we were treated poorly by the staff when they were closing the bar. We addressed the issue with the night manager and he listened but just gave a bunch of excuses. We should not have been talked to like we were a burden on the rooftop at last call and I wish the night manager really wanted to do something to fix the problem. It is too bad because the rest of the staff was outstanding. This was a four out of five-star experience for us.

Beautiful design hotel with fantastic staff.

This is our third stay at Hotel Sant Francesc Singular and we still love it. We will keep on coming back whenever we visit Palma. The hotel is fabulous and the staff are wonderful!

Wonderful!!