One of the best stays I've had. From the instant we walked down the drive the team were there to welcome us in, get us checked in and seen to our room. The room itself was nicely laid out and seemed very traditional in set up, I enjoyed the fact the place was many years old traditional house and it was very peaceful both in stay and rest. The food both during dinner and breakfast was impecable and offered a taste of Japanese cuisine across many courses. They also have a vegan option and our server Uka was great to explain everything we were eating and had excellent service of courses. The onsens was also a nice addition, very traditional and relaxing. Some may suggested some of the features are a bit dated, however I feel you would loose the the places character and appeal if looked to modernise. We were lastly given good bye from the staff and given a taxi ride to gora train station. A great final gesture for an impecable stay.

This is an old ryokan located just a few hundred meters from Gora train station and you pay for authenticity and atmosphere of old Japan. Our suite was spacious and surrounded by views of woods and gardens. Staff was superb, spoke perfectly adequate English and tried to be helpful and accommodating. The multi course Kaiseki dinner as well as a typical Japanese breakfast completed the experience. We had access to a small private indoor Onsen in which we soaked more than once. Overall this was a very worthwhile stay and you can easily forgive some worn out pieces of furniture and drafty hallways (the outside temperature was barely above freezing during our stay). However, peeling wallpaper and patches of obvious, widespread black mold on bathroom walls cross the line between charming and unacceptable.

Loved our stay at the Gora Kansuiro and glad we picked this hotel for our time in Hakone. We were a family of 3. It's a very old hotel which added to the charm of the area, we loved this and was a welcome change from modern Western hotels. The outdoor bath was incredibly peaceful looking out across the grounds. The food was a good experience and the hotel were very accommodating in serving vegetarian options for two of us, we were all soooo full :) All of the staff were nice and made us feel very welcome, a special mention to Yuka who was amazing. I want to visit Hakone again as there is more to see and much more hiking to be done; I would definately stay here again.

Phenomenal chill end to a busy vacation

Very nice staff, good service, but open air hot spring is close because of the broken pump, so not worth this price.

I was very skeptical after reading some reviews but I am so glad we stayed. Staying Annex of the Ryokan was very much like staying in a historical museum. All the beautiful architectural details against a stunning backdrop of the surrounding gardens. Location is fantastic short walk from Gora station. A very sweet lovely lady whom served our dinner and breakfast, was very welcoming and cheerful leaving us happy with our stay.

Wonderful and beautiful ryokan surrounded by beautiful forest. Great staff with enough english ability to communicate with us. They even helped us forward our luggage to our next location! Also, incredible 8-course kaiseki dinners every night and delicious Japanese breakfasts every morning. Cannot recommend this place enough!

Great place and super quiet, momiji looks incredible, the private bath was great and the food was also great a lot of fish and wagyu

A ryokan with decades of history and a very friendly staff team.

I had very rare experiences to stay in the beautiful place. Kaiseki dinner was absolutely delicious, all staff are very polite and friendly. it smells a bit musty because of the conditions loads are original which was built over 100 years ago.

This was a fantastic experience. The staff were very kind and explained how using the public baths worked in detail, which was very helpful for first time visitors to Japan. The peace and tranquility were wonderful and we did not need for anything. The food is varied and filling. I will remember this trip for a long time to come. Thank you.

Gora Kansuiro is a really special place. In the heart of nature, with beautiful greenery and onsens - I felt very relaxed. The customer service is incredible and the meals are a really amazing experience. The hotel is very traditional and feels slightly old and musty but this was charming to us. It was very clean and we would definitely stay again.

Our stay here was unbelievable! From the moment we were greeted by a staff member in the parking lot, until we were walked out to our waiting taxi, everything was amazing! After we checked in we were given a tour of the ryokan and property. It is lovely! This ryokan gave us the authentic experience we were looking for with the tatami mat rooms, futons, yukatas and the meals. Time is taken preparing the meals and dinner and breakfast were probably the most beautiful meals we have eaten. They were also delicious! It was helpful that an English menu accompanied our dinner. All of the staff we interacted with were friendly, courteous and hospitable. In my opinion, this property undersells itself online and the descriptions do not adequately describe the whole experience. It was amazing!

It was an exceptional experience for our entire family!

Our stay at Gora Kansuiro gave us the traditional Japanese hotel experience that we were looking for. Everything from the slippers,Tabi socks, Yukata (traditional robes), tatami mats, futons on the floor, and cuisine was AUTHENTIC. Being a total Westerner, I have to say I prefer a private shower option to the open single-gender baths offered, but we wanted traditional. The staff, with very limited English, was exceptionally courteous and friendly. The accommodations were very clean and neat. If you want an immersive truly Japanese experience, then I recommend a stay here.

This ryokan was so welcoming and nice. I stayed here with a group of 6 other friends, all from America. The staff were very friendly and helpful, especially the server we had for meals who spoke English quite well. The baths are all public, and stocked with all needed amenities. The open air baths are especially nice. I highly recommend this place. If we're ever in Hakone again, we will definitely stay here again!

Gora Kansuiro was amazing! We were treated like royalty. The rooms were very clean and comfortable. The gatden setting was very peaceful and I loved waking up to the sound of the stream running in front of my room, sitting in front of the open doors and watching the trees, the flowers and the birds. We had breakfast and dinner included and the quality of the food and service was impeccable. It was the best Japanese experience that we could have asked for. Highly recommended!

This is a beautiful ryokan, beautiful grounds, very convenient to the train station. The staff is amazing. The Expedia description undersells this place, google the hotel for a more complete description. Dinner and breakfast is served as part of the experience, a delightful multi course japanese meal. This is a special experience.

Really enjoyed Gora Kansuiro for our first 2-night stay in a Japanese ryokan. We stayed in the Sakura room which was lovely and clean with a fantastic private onsen bath, as well as access to the shared open air bath. The staff were extremely friendly and helpful with good English. We had excellent Japanese multi-course dinner and breakfast provided for both days. Very close to Gora station for access to the Hakone area.

日本の昔からの由緒ある建物を旅館にしてます。 古さは否めないが、それを問題とする人はホテルに泊まるのがよいです。 案内や食事の給仕などのホスピタリティは、日本ならではのものですね。 気持ちのよい対応をたくさんしていただけました。

Excellent stay. Good location - close to the station, but still quiet. Hospitality was great - staff were extremely kind and polite and took very good care of us. Breakfast was delicious and different every time. Outdoor bath was lovely.

I heard this ryokan was built in 1914. My expectations for the upkeep were met. I loved the old, Japanese country-side feel to this place. It was a couple's trip in the Kasei room. Much bigger then I assumed. Plenty of space for a couple to enjoy. The garden view with the springs flowing is absolutely breathtaking. It's only too bad that as a traditional ryokan I presume, they board up the windows at night. I would have loved to see the stars and sunrise with that garden from our room. Also, this hotel is very easy to get to, and was a very easy walk to the Open-Air Museum. And the kaiseki dinner was quite an experience, a delicious one, too.

It was unique with its personal hot spring and service was excellent.

Here's the proper review for the: Japanese Room with Private Hot Spring Bath, Kasei, 1F In short, extremely expensive (I paid over 1,000 dollars for 2 nights) just because of the lack of care of the room and general appearance of the hotel. However, the property and experience is like no other in the area, and the food is much better than you could get in a Michellin rated restaurant. VIEWS ARE SPECTACULAR. You can't get a better view anywhere else in Gora. The property is huge, the Garden is probably almost as big, and prettier than Gora Park, really special. The outdoor bath is great, however one of the indoors (the one that in the evening is set for Men only) is no good. Needs restoration... it looks too dark, dirty and unsanitary. The room itself is tiny. Pictures available in Expedia makes the room look hube. NO, it is very small, definitely no more than 2 can stay here. Not a bad size for 2 in a ryokan, but is good for everyone to know. I don't mind the old looks of the room. It keeps the old Japanese house style alive and I like that. HOWEVER, the room is not kept well. Spider webs, dust, smashed bugs never cleaned off the walls, dirty/darker of constant use areas on the doors due to lack of cleaning, which could be easily cleaned by the staff, areas on the walls that have been just scratched for too long. The rooms need a VERY GOOD CLEANING, PAINT, and better up keeping, specially for the price they are charging. The hotel also needs some up keeping.

Great staff, very warm and welcoming! The Ryokan is very traditional along with the meals served. Could probably use some upkeep on the exterior

Loved this truly Japanese experience. Bathing, relaxing and the superb food and attentive staff. Truly appreciated staff who were patient with westerners who needed training to the food and slipper custom. Visit for the experience not just a place to sleep for the night while traveling. So happy we had this wonderful experience.

A friend and I spent 2 nights at Gora Kansuiro. It was our first stay at a ryokan and we had no idea what to expect.We had an amazing 8 sleeper comprised of 3 very large rooms and 2 bathrooms both with their own natural water hot baths. The room was traditional Japanese with tatami mats and Japanese sliding doors. It has a view of their awesome gardens. At night the 2 of the rooms are set up with a futon for sleeping. The 3rd room is a living room with a stocked mini-bar and green tea. The furniture was very dated but comfortable. Overall the room was clean, spacious and comfortable. However it is in need of some maintenance. The meals were incredible - what an experience. Dinner is an 8 course meal with all sorts of Japanese specialties - some I have never eaten before but nothing that I was not prepared to try. The preparation and service were superb. The food delicious. Breakfast is very traditional Japanese so be prepared. You are able to side order coffee! The team is very helpful although English is almost zero. We got by with digital translators and hand signals.

Incredible place to stay. Sadly, I only got to stay one night, but I would spend so much more time here if I could have. Gorgeous location and building, wonderful onsen, and outstanding staff. Favorite experience of my entire trip to Japan!

Authentic Japanese inn close to Gora station with excellent meals and very accommodating staff. The garden was beautiful

great food, outdoor bath is nice, staff is very friendly

It is a very charming old Japanese building but some upgrades are needed in the bathing area. Due to the high humidity from the private hot spring, there is mould on the walls. Nonetheless, the room and the washroom are very clean. The meals were excellent, we really enjoyed the food and the presentation. The staff are very friendly and the service was great. We enjoyed walking in the Japanese garden and were able to appreciate the exterior of this historic building. A real Ryokan experience. We had a wonderful time.

If you are looking for a traditional Japanese experience, this is the place. Very small, with only 14 rooms, which made the outdoor baths a private experience. Truly beautiful gardens and a very historical area. We will definitely visit Hakone and Gora Kansuiro again on our next stay in Tokyo. Thank you!