Good location for the space centre- 15 min walk. Linen was nice, bed was comfortable, generous tea and coffee. Significant wear and tear, mirror brokem, doors chipped. Needs some TLC. Also stained wall that could be cleaned in 10 moms.

Remote wouldn’t work for the TV and shower room space was smal

Very clean rooms , it was warm for the cold days during our stay and it was value for money for what you get!

Lovely stay! Good size rooms, clean, and have all the amenities needed. Some small things though - stains on walls in rooms, and entrance/reception area could do with a re-vamp. Overall great value!!

Really nice friendly place with everything you need

Cold water in the shower ( tap water with hot water, but almost cold in the shower), mattress hard. No blinds to help to cut the lights in the morning.

The hotel location is at the side of a very busy road... We had a front facing room so your head is about 4 feet from the vehicles! It is noisy and we didn't sleep well. The room was very tired, very small and the bathroom was tiny. The bed is very small and doubt it is a proper double size. The reception isn't manned all the time so difficult to report any issues. The room was not serviced at all during our three night stay. They say any port in a storm but it would have to be an apocalyptic one to get us through the door again!

Great friendly staff … nice place to stay

Too much small Riom for 1 person Toilet & bathroom tiny condition ( too much small- not satisfied

Walking distance to city centre, peaceful and excellent customer service

The hotel is well-located for the city centre and Abbie Park and appears to be in relatively good, modern condition. Check in was slow and required a £100 deposit (I was surprised as this isn't usually a requirement and especially not in such a budget establishment). The management appears to be a big fan of paper notices, warnings and instructions - there are instructions littering the whole hotel and it's far too much to read! All the instructions on the walls tend to make the hotel feel quite bossy and intimidating which I'm sure wasn't its intention as the staff were quite friendly. The room was small but comfy with an interior window, fan and double bed with white bedding. The shower room was tiny - but clean and well maintained. Overall a generally positive experience with a few little tweaks needed to make it feel more welcoming.

Room was too small for two people

It was clean and staff was very lovely too

Overall, it was very nice, especially in terms of customer service. Farhana was really helpful throughout.

Was nice

We had a ground floor room we couldn’t open the window because the security lock had been cut so we couldn’t leave the window open at night and the room was hot . The side shelves on the bed were too close to the bed as I turned over as I was asleep I cracked my head and it cut it making me bleed the staff when they were there were helpful but rarely available, it was clean and tidy but the rooms look nothing like the photos shown and I paid for an upgrade from an economy room but if that was an upside hate to of seen the economy room

A message for North American travellers, this is not a hotel, a motel at best. I'm told that this is typical of places at this price point, but the bed had no support nor any padding for comfort. Opening windows lets in mosquiots. Shower only has extremely hot water. mini refrigerator does not get cold. brining your bag up the narrow, winding stairs is a challenge.

Very basic, no food or drink facilities, reception not inviting.

Straightforward easy to stay hotel, no frills but clean and warm, good hot shower, comfy bed, friendly and helpful staff. We had no complaints, have stayed before and would stay again.

The rooms were a disgrace, fittings hanging from walls exposing wording, no hot water available, walls and bed stained, we left and booked into Hilton and lost our money. Nothing like the photo’s

Hotel dated and worn. Clean enough, but things missing/not working/broken.

I stayed in a economy room which was great very comfy and better than some hotels best rooms.Just no window to the outside .But a window to a corridor .But because modern light was good

Very basic hotel, receptionist not the greatest. Value for money, pretty poor. Diubt woukd stop again. Room Was clean.

Very cramped and stuffy

Not good

Some dodgy people about

Great customer service

The receptionist is absolutely amazing and friendly. Room is exceptionally clean. Could have been better if there was a hair dryer :) The tap water tastes a bit rusty. Bring your own bottled water.

Overall a very nice stay. Only concer

It was it simple and easy, the receptionist was really lovely and helpful in terms of parking and wifi!!

Perfect value for money, great breakfast!

The room was clean and comfortably decorated, and had all the expected facilities. Everything in the room worked fine. But it was rather too hot, by virtue of it being an internal room with no window (which I knew when I booked). My stay was in January, so I guess the room would be stiflingly hot in summer. The location is not good. It's on a busy main road on the edge of a retail park, so there are no local shops, pubs or community. It's a bit too far from the city centre to be convenient, and it's not a nice walk to and from town, especially at night.